The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
What's nearby
Wales Millennium Centre - 6 min walk
Cardiff Bay - 14 min walk
Cardiff International Arena - 3 min drive
Cardiff Castle - 5 min drive
Principality Stadium - 6 min drive
Getting around
Cardiff International Airport (CWL) - 28 min drive
Bristol International Airport (BRS) - 57 min drive
Cardiff Bay Station - 5 min walk
Cardiff Central Station - 23 min walk
Cardiff (CFW-Cardiff Train Station) - 23 min walk
Restaurants
Dock - 5 min walk
The Eli Jenkins - 4 min walk
Côte - 5 min walk
Quantum Coffee Roasters - 3 min walk
Yakitori 1 - 5 min walk
About this property
The Coal Exchange Hotel
The Coal Exchange Hotel puts you just a 5-minute drive from Cardiff Bay and Cardiff Castle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Principality Stadium. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Welsh
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
30-inch LCD TV
Digital TV channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
Bar/Lounge
Dining venue(s)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff
Frequently asked questions
Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no onsite parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Coal Exchange Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an onsite restaurant.
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.
The Coal Exchange Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 December 2024
NICHOLAS
NICHOLAS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Pleasant last minute night away
Grabbed a last minute break away. Staff were friendly and hotel was nice with lots of history. Booked breakfast can’t say it was excellent just average hotel buffet. They could do with labels on maybe a tray to sit tea and coffee jugs on as unless you ask staff you don’t know which is which.
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Great hotel
Lovely and quirky hotel. Spacious rooms and comfortable beds.
Rosaleen
Rosaleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Louisa
Louisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Ilie
Ilie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Grand old historical building
Great to see an old historic building with modern rooms. Very comfortable, massive spa bath and quiet
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
steve
steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
An overall great stay, will go back
The breakfast wasn't great, especially the coffee, which was burnt. The hotel isn't heated, so you have to ask for a portable heater, but I think adding an electric heater to each room should work.
Other than that, it was an amazing stay, great comfortable bed, in a striking décor and architecture. The staff were lovely!
Larissa
Larissa, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 November 2024
Helen
Helen, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
25 November 2024
Over priced sun standard rooms
On arrival entering the room, it was freezing due to the windows all been left open (it was minus temps out side). Trying to get the heating to work it wouldn't. When going back to reception they then offered us another room, when entering the room I discovered people where already staying in that room, so had to head back to reception to ask for another room. On been allocated a third room as both me and my wife where so tired we excepted, how ever the room had a small bed the carpet was lifting in placed there was mold around bath. The condition of the room was generally tired with paint falling off. In all the hotel was very tired and no worth the money paid for it
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Beautiful place and location, rooms need some TLC
Please was beautiful, staff were really friendly and helpful. The rooms are lovely but lighting is a bit of an issue, quite dark in the rooms. The rooms could do with a bit of TLC, they are a bit tired looking. The jacuzzi bath wasn't very clean when we arrived and when we uses the jets, a load of gunk came out from stagnant water, which would suggest it's not used frequently and they don't do regular cleaning/maintenance. Overall though, was a lovely stay.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Harry
Harry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Huw
Huw, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Full of character
Building with a lot of character and history.
Very quiet so lacking a bit of atmosphere but service good.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Posh hotel at a good value
I stayed for 3 nights to be close to the wales stadium, the location is fantastic you 5 minutes walk from the Cardiff bay which goes to city center in 4 minutes (queen street) and is 2.50gbp, the staff are very friendly and happy to help, also there are is Danish bakery 3 minutes walk from there. As well the mermaid quay which is there the restaurants are. Also did I mention the room has a jacuzzi! I didn’t try that breakfast but smelled amazing.