Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
New Orleans Union Passenger Terminal - 20 min walk
Canal at Camp Stop - 1 min walk
Canal at Chartres Stop - 1 min walk
Canal at Magazine Stop - 1 min walk
Restaurants
Willies Chicken Shack - 2 min walk
Creole House Restaurant & Oyster Bar - 1 min walk
Ruby Slipper Cafe - Central Business District - 3 min walk
Cafe Beignet, Canal St - 2 min walk
Popeyes Louisiana Kitchen - 2 min walk
About this property
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.
Languages
Chinese (Mandarin), English, French, Spanish, Vietnamese
At a glance
Hotel size
1110 rooms
Arranged over 49 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 88 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Onsite self parking (USD 42 per night)
Onsite valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Shopping
Use of nearby fitness center
Working away
Business center
60 meeting rooms
Computer station
Conference space (105996 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 42 per night
Valet parking costs USD 52 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Does Sheraton New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton New Orleans Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New Orleans Hotel?
Yes. Self parking costs USD 42 per night. Valet parking costs USD 52 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton New Orleans Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at Sheraton New Orleans Hotel and nearby?
Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton New Orleans Hotel?
Yes, there's an onsite restaurant, Roux Bistro.
What's the area around Sheraton New Orleans Hotel like?
Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travelers love the hotel's prime location.
Sheraton New Orleans Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Angel
Angel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
Worst Family Stay Ever
The room was good until about 2:00 AM when drunk teenagers came in and were excessively loud. Complained to the hotel and all they offered was 3,000 bonvoy points. I dont even know what that does.
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Awesome hotel
Very convenient and comfortable. Love the hobby lobby with bar.
Shaneka
Shaneka, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Excellent hotel
My husband and I have stayed at this hotel many of times. It is our go to when we are in New Orleans. Customer service is great and rooms are comfortable.
Shaneka
Shaneka, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
This place was pretty noisey
The room was mostly clean only thing I noticed was the was some dust of the light fixtures and the bathroom floor was sticky. The bed was comfy and the view from our window was really nice. We had planned to sleep in till about 10 before we left but we had been woke up many times after around 6am with crashing and banging from what sounded like room service I know at one point they were using the vacuum in the next room and smashing it off of all the furniture and the base boards of the room we decided to check out early and the guy that checked us out was nice but didn’t seem to worry about the fact I’d been woke up early.
sam
sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Parrish
Parrish, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Great service Great location
Roderick
Roderick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Natasha
Natasha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Malika
Malika, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Terry
Terry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
definitely recommend this hotel!
Can’t say enough good about this hotel. Our planes was changed at the last minute so we got there at Sheraton at 7:00 AM they let us check in with no charge. We were so happy because we didn’t know what we were going to do till check in. Staff was very friendly and the hotel was very clean. Definitely will be back!!! Thank you Sherton!!!
Lorene
Lorene, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
Lesley
Lesley, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Janet
Janet, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Great experience!
We stayed at Sheraton New Orleans during the Eras Tour. The hotel went above and beyond to outfit the property with Taylor Swift bracelet making stations, decor, themed drinks, Eras Tour music and photo opt station. It was a great experience. The room was clean and ready for us upon arrival. I would suggest more trash cans for concert weekends for the guest rooms. Overall I would stay again. Note that if you are booking a traditional room you will not have a mini fridge in the room but you may request one if they are available. Ice dispensers are located on all floors with the exception of one which I believe is level 47 or 49.
Meredith
Meredith, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Rip off
Great location, nice room, well appointed. MOST disappointed unable to open internet from room, in spite of being Marriott Bonvoy member (supposed to be free) couldn't open, and then CHARGED WITHOUT USING IT!
john
john, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Great hotel!
The Sheraton is in a great location within walking distance to the French quarter and casino. They did an absolutely fantastic job with at the Swifties in town for the concert. Phenomenal service! Thanks for the friendship bracelet station and photo op!
Beatriz
Beatriz, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
New Orleans/Cruise Vacation
Great trip with family and friends
Leo
Leo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
We'll be back!
1st time to New Orleans and had a GREAT time! Really loved the location of the hotel. Very easy to enjoy the quarter, frenchmans street and access to street cars right outside. Thanks for everything.
Tracy
Tracy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
The best!
This was the best and most comfortable stay. I love how you can walk out and have access to everything. All attractions are close!