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The Westin Zagreb

Luxury hotel with spa, near Ban Jelacic Square

  • Free WiFi
From
Rs4,957

Image gallery

  • Lobby
  • Lobby
  • Indoor Pool
  • Presidential Suite, 2 Bedrooms, Non Smoking, City View - Living Area
  • Lobby
Lobby. Image 1 of 84.
1 / 84Lobby
8.8.Fabulous.
  • Great, we enjoyed our stay. Helpful staff

    Jun 17, 2021

  • Great place with grate service and best position

    Jun 13, 2021

See all 219 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Croatian Tourism Association (HUT - Croatia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 349 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Donji Grad
  • Ban Jelacic Square - 15 min walk
  • Zagreb Cathedral - 20 min walk
  • Mimara Museum - 3 min walk
  • Marulic Square - 4 min walk
  • Museum of Arts and Crafts - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Queen Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking, City View
  • Presidential Suite, 2 Bedrooms, Non Smoking, City View
  • Westin, Junior Suite, 1 Bedroom, Non Smoking

Location

  • In Donji Grad
  • Ban Jelacic Square - 15 min walk
  • Zagreb Cathedral - 20 min walk

What’s around

Landmarks

  • In Donji Grad
  • Ban Jelacic Square - 15 min walk
  • Zagreb Cathedral - 20 min walk
  • Mimara Museum - 3 min walk
  • Marulic Square - 4 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Marsala Tita Square - 5 min walk
  • State Archives - 5 min walk
  • Ethnographic Museum - 6 min walk
  • Gallery SC - 6 min walk

Getting around

  • Zagreb Airport (ZAG) - 27 min drive
  • Zagreb Zapadni Station - 13 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Central Station - 15 min walk

At a glance

Hotel size

  • This hotel has 349 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • Croatian
  • English
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 102-cm LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Small print

Also known as

  • Westin Hotel Zagreb
  • Westin Zagreb
  • Zagreb Westin
  • Westin Zagreb Hotel
  • The Westin Zagreb Hotel Zagreb
  • The Westin Zagreb Hotel
  • The Westin Zagreb Zagreb
  • The Westin Zagreb Hotel Zagreb

Optional extras

Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)

Late check-out can be arranged for an extra charge of HRK 75 (subject to availability)

Self parking costs HRK 140 per day with in/out privileges

Rollaway beds are available for HRK 250.0 per day

Buffet breakfast is offered for an extra charge of HRK 168 per person (approximately)

Pets are allowed for an extra charge of HRK 200 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12 per person, per night for adults; HRK 6 per night for guests aged 12-17 years old. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Zagreb does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HRK 140 per day.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of HRK 200 per pet, per day.
  • You can check in from 2 PM - midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Godot (6-min walk), Zrno bio bistro (7-min walk), and Pithos Zagreb (7-min walk).
  • Yes, there's a casino.
  • Onsite recreation at The Westin Zagreb includes aerobics and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Westin Zagreb also has a casino and a Turkish bath.
8.8.Fabulous.
  • 10.0.Exceptional

    Super

    Fantastic

    Alexander, 2 night trip, May 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff is super friendly and they all know me because i am a frequent guest. Normally they upgrade me but during my last stay they did not.

    3 night business trip, Mar 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Top personel. The best hotel in this part of the world. Bravoo

    C, 2 night business trip, Oct 19, 2020

    Verified Expedia guest review

  • 4.0.Fair

    a triple room is not a tripple room pretty dated decor too

    kevin, 1 night family trip, Oct 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel

    Very nice hotel in walking distance to city of Zagreb. High level of service and comfort.

    Mitja, 1 night business trip, Oct 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Personal is wooooowwww. Perfect. Service wonderful.

    C.Rado, 1 night business trip, Sep 16, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Quite a run down hotel. Dirty, dusty, and musty. Not a five star hotel by any standard.

    3 night romance trip, Sep 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel downtown

    Very nice hotel very close to downtown. Nice beds, nice shower. Parking located next to the hotel.

    1 night family trip, Aug 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recommended

    Great place, clean, spacious, exceptional service! Beds were comfortable and we were given a welcome drink and treat! Easy parking and easy walk to city center. Would definitely stay again!

    Dawn, 1 night family trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant overnight stay

    All the staff were absolutely amazing. The building looks a little tired but it was all clean. Sadly the pool area was closed due to maintenance work which we only realised on arrival.

    Anette, 1 night family trip, Aug 5, 2020

    Verified Hotels.com guest review

See all 219 reviews