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All properties in Cologne, North Rhine-Westphalia, Germany

Steigenberger Hotel Köln

Luxury hotel with restaurant, near Neumarkt

  • Free WiFi
From
Rs7,541

Image gallery

  • Lobby
  • Lobby
  • Superior Room - Bathroom Sink
  • Exterior
  • Lobby
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1 / 59Lobby
8.8.Fabulous.
  • As the stay was during the pandemic lockdown of course facilities were limited. However…

    Feb 1, 2021

  • Es war alles bestens. Das Personal ist sehr zuvorkommend und freundlich Das Frühstück…

    Nov 22, 2020

See all 661 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 44 min walk
  • Neumarkt - 9 min walk
  • Alter Markt - 23 min walk
  • Chocolate Museum - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Superior Room, 2 Twin Beds
  • Business Room
  • Superior Room (Plus) with cathedral view
  • Superior Room, 2 Twin Beds (Plus) with cathedral view
  • Deluxe Room with cathedral view
  • Executive Room
  • Suite

Location

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 44 min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 44 min walk
  • Neumarkt - 9 min walk
  • Alter Markt - 23 min walk
  • Chocolate Museum - 30 min walk
  • City Hall - 22 min walk
  • Cologne Zoo - 2.4 mi / 3.9 km
  • Cologne Trade Fair Grounds - 2.7 mi / 4.4 km
  • RheinEnergieStadion - 3 mi / 4.8 km

Getting around

  • Cologne - Bonn Airport (CGN) - 17 min drive
  • Duesseldorf International Airport (DUS) - 35 min drive
  • Cologne Süd Station - 13 min walk
  • Cologne West Station - 14 min walk
  • Cologne Central Station - 25 min walk
  • Rudolfplatz U-Bahn - 3 min walk
  • Moltkestrasse U-Bahn - 4 min walk
  • Zuelpicher Platz U-Bahn - 7 min walk

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Offsite parking nearby (EUR 22 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Steigenberger Köln
  • Barcelo Hotel Cologne City Center
  • Steigenberger Hotel Köln Hotel
  • Hotel Rudolfplatz formerly Barcelo
  • Cologne Rudolfplatz formerly Barcelo Cologne
  • Rudolfplatz formerly Barcelo
  • Steigenberger Hotel Köln Cologne
  • Steigenberger Hotel Köln Hotel Cologne

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 22 per day

Rollaway beds are available for EUR 50.0 per night

Buffet breakfast is offered for an extra charge of EUR 26 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Steigenberger Hotel Köln does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Steakhaus Colina (3-min walk), The Bird (3-min walk), and Die Rösterei (3-min walk).
  • Maintain your daily exercise routine at the 24-hour health club.
8.8.Fabulous.
  • 10.0.Exceptional

    Great stay

    We stayed in a suite and were really happy with it- very spacious and accommodating. The baby cot they provided was wooden and included lovely bedding. Would definitely go back!

    Katie, 2 night business trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Old place for Cologne Visit

    Nice place, parking garage connected, convenient location.

    william, 2 night trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had a short stay in the hotel in August 2019 so when planning my extended 2020 trip to Koln I took advantage of a very good price for 14 nights. The staff, even at the moment, were all helpful and attentive. Around Rudolfplatz is a great area with Aachener Strasse a special treat with a wide selection of restaurants/bars/street food. The hotel is only a short walk to many fabulous shopping areas. The room are spacious with full amenities. Will be back (in probably August) 2021.

    Kenny, 14 night trip, Aug 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel.

    Enjoyed our stay at Steigenberger Hotel Cologne. Very well equipped room and a comfortable bed. Quiet location near tram stop.

    Robert, 3 night trip, Aug 1, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid, avoid, avoid! This hotel is a joke, terrible and rude customer service, unwilling to help in any way. I contacted this hotel explaining I had problems with flights being cancelled and asked for flexibility around moving the dates (I did not ask for a refund) and they refused with a very rude email essentially calling me cheap. Thank goodness for Expedia who refunded the full package. Find a better hotel chain, you will see reviews of this hotel are littered with feedback on how rude and unhelpful they are.

    J, 2 night romance trip, Jul 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    Craig, 1 night business trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, well equipped and nice rooms. Service very good as well.

    2 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    Location is very good,rooms small and cleaning not so good.

    elcin, 4 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Nice hotel

    Yousef, 6 night trip with friends, Feb 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Cologne visit

    Michael, 1 night business trip, Feb 17, 2020

    Verified Hotels.com guest review

See all 661 reviews