2/10 Poor
10 November 2024
Avoid this trouble Hotel in Rome
Really bad experience the last 2 dsys in Rome. Booked this hotel because the reservation said that had parking, and close to the Coliseum. Found out upon arrival that the parking was in the street and that would cost me an Euro an hour from 8 AM to 7 PM. Had breakfast but wasn’t free. Also had this guy that was taking care the coffee shop until 9:30 AM and also the hotel desk. Very disrispectful and arrogant. I was a 69 years old American guest (which pays with my stay his salary), he treated me like a 10 year old kid. Send people to clean the room
Without our authorization, mi wife fund a pouch with her medicine open, they went behind us to check the room and take pictures, at the time yo leave the hotel and give the keys back this same person very uneducated, asked me to go back with him upstairs to chck on the room and acused us to eat in the room and leave a wall dirty and one towel dirty, and that now I had to pay for him to get wall painted, all this arguing when i was getting late to get to the airport, which he did not care at all , because was getting late for me and I was not inva mood to get in a fight and call the police, I paid him to get his wall taking care. Very disappointing stay, I eoul not recommend thus hotel to my worst enemy
Antonio
Antonio, 2-night family trip
Verified Hotels.com guest review
