Destination
Guests
All properties in Phoenix, Arizona, United States of America

Pointe Hilton Tapatio Cliffs Resort

4-star resort in North Mountain with golf course and free water park

  • Free parking
From
Rs12,643

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 116.
1 / 116Pool
8.0.Very good.
  • Check in was at 3pm and we arrived at 8pm and our room was not ready for check in. After…

    Apr 6, 2021

  • It was beautiful

    Apr 6, 2021

See all 835 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 584 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools and 7 spa tubs

Feel at home

  • Free cribs/infant beds
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

What’s around

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km
  • Scottsdale Quarter - 10.9 mi / 17.5 km
  • Kierland Commons - 11 mi / 17.7 km
  • Grand Canyon University - 12.2 mi / 19.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Signature Suite, 1 King Bed
  • Suite, 1 King Bed (Falls Location)
  • Suite, 1 Bedroom (Ambassador)
  • Room, 1 King Bed, Mountain View
  • Suite, 2 Queen Beds (Falls Location)
  • Room, 2 Queen Beds, Mountain View
  • Suite, 2 Queen Beds, Allergy Friendly
  • Suite, 1 King Bed, Allergy Friendly
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Grand Suite, 2 Bedrooms
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Signature Room, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Suite, 1 King Bed, Poolside
  • Suite, 2 Queen Beds, Poolside
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Standard Room, 2 Bedrooms
  • Signature Room, 2 Bedrooms
  • Standard Room, 2 Bedrooms

Location

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km

What’s around

Landmarks

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km
  • Scottsdale Quarter - 10.9 mi / 17.5 km
  • Kierland Commons - 11 mi / 17.7 km
  • Grand Canyon University - 12.2 mi / 19.7 km
  • Phoenix Art Museum - 13.5 mi / 21.7 km
  • Arizona Science Center - 13.9 mi / 22.4 km
  • Old Town - 13.9 mi / 22.4 km
  • State Farm Stadium - 25.5 mi / 41.1 km

Getting around

  • Sky Harbor International Airport (PHX) - 24 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive
  • Scottsdale, AZ (SCF) - 21 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 50 min drive

At a glance

Hotel size

  • This hotel has 584 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 8
  • Waterslide
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Free water park access
  • Pool cabanas (surcharge)
  • Tennis on site
  • Number of spa tubs - 7
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Conference space size (feet) - 75
  • Conference space size (meters) - 7
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 28
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Balcony or patio
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 27-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - Onsite coffee shop. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Small print

Also known as

  • Hilton Cliffs Tapatio Resort
  • Tapatio Hilton
  • Pointe Hilton Tapatio Cliffs Hotel Phoenix
  • Pointe Hilton Tapatio Cliffs Phoenix
  • Pointe Hilton Tapatio Cliffs
  • Hilton Phoenix
  • Phoenix Hilton
  • Hilton Pointe Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs
  • Pointe Hilton Tapatio Cliffs Resort Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Hilton Tapatio Cliffs Resort Resort Phoenix
  • Hilton Tapatio
  • Pointe Hilton Resort
  • Pointe Hilton Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Tapatio Cliffs
  • Pointe Tapatio Cliffs Resort
  • Tapatio Cliffs Hilton

Optional extras

Breakfast costs between USD 9 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 11.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Policies

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the spa without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75 per accommodation, per night

  • Resort fee: USD 39.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pointe Hilton Tapatio Cliffs Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Electric vehicle charging is available.
  • Yes, there are 8 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring poolside dining. Nearby restaurants include Different Pointe Of View (7-min walk), Greek Town (2.4 mi), and Paquime Street Food of Mexico (2.4 mi).
  • No, this resort doesn't have a casino, but Desert Diamond Casino - West Valley (24-min drive) and Talking Stick Resort Casino (28-min drive) are both nearby.
  • Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 spa tubs. Pointe Hilton Tapatio Cliffs Resort also has 8 outdoor pools and 3 bars, as well as a 24-hour fitness center and a sauna.
8.0.Very good.
  • 8.0.Very good

    Stay overall was fine. Great location for our needs. Our room was a little wonky. Had to have A/C serviced, cable didn’t work most of the time, had overflowing garbage and had to call for toilet paper since housekeeping still won’t go in the room. It really was all fine, but I was really frustrated with the amount of people that did not stay at the resort that took chairs at the Falls Pool. Myself and kids had to sit on the ground. People just walked in, no wristbands and never were stopped. People would brag they just come for the pool. Since they

    William, 3 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good

    Azadeh, 2 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ready for Update

    The rooms need updated and refreshed. I was disappointed in the cost of the stay especially since the property is somewhat in need of repair and update. The onsite restaurant and lounge is fantastic. Maybe better for a family stay, but not at the current asking price.

    Michael, 2 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Outstanding family golf vacation

    Great property with many family-friendly amenities. Multiple pools, desert hiking, tennis courts, pickle ball, and our favorite - outstanding golf at Lookout Mountain - all on property and short walk downhill. King suite was extremely spacious; housekeeping upon request only. We did not try any of the onsite restaurants. We found several outstanding breakfast cafes, pizza delivery, and restaurants in Scottsdale.

    Beth, 8 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing getaway

    We spent 5 nights here on a spring break trip and loved it. Sure, you have to walk a bit to your car, but as we had no physical conditions limiting us from walking up and down the hill to the parking lot, we didn't mind. The resort is set up in the hills so you have to expect walking them! The pools were fabulous (although we were a little upset that the one nearest our room was closed after they told us at check in that it was open) but the main one made up for it. The hiking trails behind the resort were an added bonus also. We would def stay here again.

    Alice, 5 night family trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Tried to reach front desk, never could. Tried to reach accounting. They said they would call back in 24 to 48 hours!!!! Impossible. Restaurant too expensive for the quality. Disappointing stay. The view only good thing.

    Suzanne, 3 night family trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Family get together

    Overall the property is nice. I’ve stayed there many times over the years. I feel the property is dated and not been fixed up at all. The free WiFi in my room never worked which was disappointing. I would say for the price I paid it was not worth it.

    1 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not 4star service/look/feel

    1st room had stained sofa bed, used soap bar on floor, vents were filthy, furniture worn/dated...when pointing this out to front desk, I was barely offered a change in room after I also mentioned my kiddos had allergies & eczema. I’m very thankful for the 2nd hypoallergenic room we were given. But when a guest points this many things out, expect to be given a much better complimentary upgrade so guest leaves with a GREAT impression of your customer service & property & willing to give you another chance (especially if you’re categorized as 4star resort)...left very disappointed; much to be desired. Thank you.

    3 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nothing to write home about

    We visited with our teenage kids, I was looking for a resort that would have a lot to do. We paid with tax and resort fees $390 per night. I expected a true “resort” feel. While the staff was very helpful and friendly, the resort rooms left a lot to be desired. The rooms seem to be updated but the are small and dark. The rooms needed a lot of work. Woodwork was dirty and banged up. We had a Mountain View rooms with a balcony. The balcony over looked the back of a building, over a parking lot with mountains off in the left background. Not exactly what I expected. And the parking was AWFUL!! The resort is built into the side of the mountain and space is limited, so we had to park and walk a ridiculously long way away to be able to park. (See the photo) The “waterpark” was fine but more suited for small children. We ended up spending most of our time in one of the smaller pools. Of all the hot tubs, only one had warm water and any power, and that one sat only about three people. The view from the very top, by the restaurant was beautiful though, but drive up because it is a hike! The resort is huge and the golf cart trolley service seemed to be non existent. I honestly feel like staying at an embassy’s suites, or similar, would have been a better choice since we really used only one pool, the room would have been bigger and cleaner and a complimentary happy hour and breakfast. If you are like me, I went back and forth on booking for the price, so with your gut and skip this reso

    Mark, 4 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The rooms are set up incredibly well for privacy for every member of the family. The text message concierge was phenomenal and each text was answered with an immediate response and incredible service I would recommend this property highly

    Gregory, 1 night family trip, Mar 7, 2021

    Verified Hotels.com guest review

See all 835 reviews