Hotel Maya - a Doubletree by Hilton Hotel

Photo gallery for Hotel Maya - a Doubletree by Hilton Hotel

Primary image
Private beach, beach towels
Private beach, beach towels
Private beach, beach towels
Outdoor pool

Overview of Hotel Maya - a Doubletree by Hilton Hotel

Hotel Maya - a Doubletree by Hilton Hotel

4.0 star property
4-star beachfront hotel with outdoor pool, near Long Beach Cruise Terminal

7.6/10 Good

958 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is Rs 186
Price available on 06/06/2022
Map
700 Queensway Drive, Long Beach, CA, 90802
Main amenities
  • 199 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Self parking
  • Pool bar
  • Business center
  • Terrace
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Harbor
  • RMS Queen Mary - 12 min walk
  • Aquarium of the Pacific - 12 min walk
  • Long Beach Cruise Terminal - 15 min walk
  • Long Beach Convention and Entertainment Center - 18 min walk
  • Shoreline Village - 26 min walk
  • Pike at Rainbow Harbor - 3 min drive
  • One World Trade Center - 3 min drive
  • 4th Street Retro Row - 4 min drive
  • City Place Shopping Center - 4 min drive
  • Museum of Latin American Art - 5 min drive

Getting around

  • Long Beach Municipal Airport (LGB) - 20 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive
  • Los Angeles Intl. (LAX) - 26 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 26 min drive
  • John Wayne Airport (SNA) - 31 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Commerce Station - 23 min drive
  • Montebello - Commerce Station - 26 min drive
  • Downtown Long Beach Station - 21 min walk
  • Pacific Avenue Station - 26 min walk
  • 1st Street Station - 26 min walk

About this property

Hotel Maya - a Doubletree by Hilton Hotel

Hotel Maya - a Doubletree by Hilton Hotel offers a private beach and puts you near activities like surfing/boogie boarding, parasailing, and windsurfing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Fuego Restaurant serves Latin American cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a terrace are other highlights, and rooms at this upscale hotel offer pillowtop beds and refrigerators. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 50 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 31 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

Taking the kids

  • Grocery/convenience store

What to do

  • On a private beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Scooter/moped rentals nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 25 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 31 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Maya A Doubletree By Hilton
Hotel Maya - a Doubletree by Hilton Hotel Hotel
Hotel Maya - a Doubletree by Hilton Hotel Long Beach
Hotel Maya - a Doubletree by Hilton Hotel Hotel Long Beach

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Faith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gonzalo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruben, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Jerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great layover for curising
Close location for the cruise ships, we spent the night before boarding the Carnival Radiance and the hotel even had a free shuttle to the port.
Tammy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Blood in our room
The staff was very friendly and the room had a nice view but they didn’t clean the room. We had no shampoo or soap and there was blood in the restroom. We notified the desk and they just offered to change out/clean the blood but after that we just felt uncomfortable and grossed out. Definitely look elsewhere before spending this much per night.
Blood on the bathroom curtains
Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property beautiful, bottom floor room: DO NOT GET
I have stayed here before and its been great but this time I got a bottom floor room and I DO NOT RECOMMEND. These rooms have the lower popcorn ceilings compared to the upper floors that appear more grand with the higher ceilings. The decor was ruffed up, the toilet did not flush all the way, broken spout in tub, wallpaper scratched up, lamp shades cracked, dusty behind beds, nightstands and toilet. Smelled like smoke when you walk in. At the restaurant the young african American girl hostess was so rude, tried to ask where to pick up our to go order, she looked at us with a blank stare walked away, came back, answered the phone and continued to ignore us. We waited 15 min and asked again and it had been sitting at a table next to her that she could of just handed to us. The whole exchange was very rude and unprofessional, the rest of the staff seemed very nice. The hotel grounds are beautiful and lots to do. Just DO NOT get a bottom floor room.
Charleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Robert, 1-night business trip
Verified Hotels.com guest review