Hotel Buenavista Bacalar Jungle Experience

3.5 star property
Family-friendly hotel in Bacalar

Photo gallery for Hotel Buenavista Bacalar Jungle Experience

Pool
Exterior
Individually decorated, bed sheets
Exterior
Dining room
Near Chacchoben Ruins, Hotel Buenavista Bacalar - Yoga & Meditation Included offers a serene escape with local cuisine breakfast, spa services like massages, and a family restaurant serving al fresco dining. Unwind by the firepit or explore nearby attractions using free bicycle rentals; enjoy outdoor furniture and multilingual staff assistance.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Free use of bicycles
  • Room service
  • In-room childcare
  • Air conditioning
  • Garden
  • Playground

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
The current price is ₹6,762
₹8,389 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Chacchoben Ruins - 17 min drive - 18.6 km
  • Laguna Bacalar Ecological Park - 25 min drive - 27.8 km
  • Municipal Spa of Bacalar - 28 min drive - 29.5 km
  • Cenote Cocalitos - 30 min drive - 33.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ‪Jugo de Piña - ‬9 min drive

About this property

Hotel Buenavista Bacalar Jungle Experience

Hotel Buenavista Bacalar Jungle Experience offers a great location, putting you within just a 10-minute walk of Lake Bacalar. Free bike rentals and a garden are other highlights.

Languages

French

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Private dining
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Playground
  • Childcare in room (surcharge)

Services

  • Free bicycle rentals
  • Romance packages

Facilities

  • Garden
  • Mosquito nets
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Traditional architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Dining table

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Frequently asked questions

Does Hotel Buenavista Bacalar Jungle Experience offer free cancellation for a full refund?

Yes, Hotel Buenavista Bacalar Jungle Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Buenavista Bacalar Jungle Experience?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Buenavista Bacalar Jungle Experience?

Sorry, there's no onsite parking at Hotel Buenavista Bacalar Jungle Experience.

What are the check-in and check-out times at Hotel Buenavista Bacalar Jungle Experience?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability).

What is there to do at Hotel Buenavista Bacalar Jungle Experience and nearby?

Have fun during the warmer months with activities such as cycling. Hotel Buenavista Bacalar Jungle Experience also has a garden.

Does Hotel Buenavista Bacalar Jungle Experience have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Buenavista Bacalar Jungle Experience like?

Hotel Buenavista Bacalar Jungle Experience is located a short 7-minute walk from Lake Bacalar.

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Hotel Buenavista Bacalar Jungle Experience Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place and perfect to enjoy the nature of lake Bacalar
manuel, 2-night trip

10/10 Exceptional

Nice quiet place
Nicholas, 2-night trip

10/10 Exceptional

I will like to emphasize on the attention and dedication of Letty's she was great and cooked a great breakfast for us her attention was impecable!!!
Arturo, 3-night trip

8/10 Very good

Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Nicholas, 1-night trip

8/10 Very good

Hidden it was hard to find
KARLA, 2-night trip

10/10 Exceptional

the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Camilla, 5-night trip

6/10 Good

The pool was not clean overpriced for what it is. Staff was Great!
Jose, 1-night trip

10/10 Exceptional

like camping
this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
michell, 2-night trip

10/10 Exceptional

It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Robert, 1-night trip

6/10 Good

Ok
Herculano Lopez, 3-night trip

2/10 Poor

Not what is advertised
The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Horacio, 1-night trip

8/10 Very good

After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Santino, 1-night trip

10/10 Exceptional

EXCEPTIONAL
Naga Raju, 1-night trip

4/10 Fair

This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Alma, 1-night trip

8/10 Very good

Relaxing base in the jungle
I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Lucy, 2-night trip

4/10 Fair

Almohadas sucias
El hotel es pequeño y rustico. Las almohadas eran de mala calidad y olian muy mal (pareciera que no las lavaban hace mucho tiempo). Anuncian uso de bicicletas pero ninguna servia. Tampoco sabian nada del servicio ofrecido de masaje En la noche no se queda nadie del personal solo un vigilante
Brenda, 3-night trip

10/10 Exceptional

Remote and quiet. Food is great
josh, 1-night trip

10/10 Exceptional

Lugar ideal para desconectar del bullicio y reconectar con la naturaleza y con uno mismo. Los anfitriones muy amables, el desayuno delicioso y el entorno en mitad de la selva increible. Al ser cliente del hotel, tienes gratis el servicio de kayak en el balneario Buenavista, disfrutando de la laguna muy poco concurrida. Si lo que buscas es tranquilidad es ideal. Necesitas auto, está a 15 km de la laguna de Bacalar
MARTA, 5-night trip

10/10 Exceptional

El mejor hotel
Muy bonitas las habitaciones el lugar muy agradable, la comida deliciosa. Una recomendación excelente El trato de las personas en el hotel, lo recomendamos
Brenda Liliana, 3-night trip

8/10 Very good

El servicio del personal, fue espectacular gloria, el che y Hugo siempre atentos y siempre se valora muchísimo la atención personalizada, si queda muy retirado de todo si no llevas auto, y no hay muchas opciones Pat comer cerca, pero definitivamente un lugar encantador
Eli, 9-night trip

6/10 Good

Las chicas de la cocina no soy muy amables, parece que están más a fuerza que de ganas, el lugar no es como se ve en las fotos, cada que cambiaban sábanas ponían unas que no estaba muy bien secas y olían feo, no pensé que estuviera tan lejos de Bacalar.
Mayra Isabel Benito, 4-night trip

4/10 Fair

El hotel está retirado de Bacalar y de difícil acceso cuando no traes auto, las imágenes de publicidad no corresponden a la calidad de lo que ofrecen, el servicio es amable por parte de los empleados, no olviden su repelente (es indispensable estando en este lugar).
Elda, 2-night trip

4/10 Fair

Nuestra experiencia en este Hotel fue muy diferente de lo que esperábamos. Para empezar el Hotel no está en Bacalar, se encuentra a 35 km de distancia del pueblo de Bacalar y si no llevan automóvil deben saber que el transporte en colectivos es muy complicado y los taxis cobran por lo menos $350 por cada viaje. Se ubica en la localidad o pueblo de Buenavista (por lo que me parece una publicidad engañosa) que se llame Hotel Buenavista Bacalar (aunque sea parte de la misma laguna). En el pueblo hay apenas alguna tiendita abierta, no hay lugares para comer y en el Hotel el servicio de comida es bastante precario y deficiente, pero con precios de un restaurante gourmet. Cuando finalmente llegamos, teniendo que pagar más de $700 en un taxi desde Chetumal, nos dijeron que no tenían servicio de comida hasta las 6 pm, no tienen ni siquiera una carta y solo sirven tres opciones, de las cuales a veces no tienen ni siquiera los ingredientes. En cuanto a las instalaciones del Hotel, me parecieron adecuadas, el cuarto es muy oscuro pero estaba limpio y la aquitectura es armoniosa con el entorno natural, sin embargo dista mucho de ser el Hotel Eco-Boutique que dicen ser, es bastante elemental y modesto en comparación a lo que cuesta y a la imagen que venden. Las personas que atienden son amables y considero que no son responsables de todas estas deficiencias pero me parece que deberían ser honestos con la ubicación y lo que ofrecen y que sus precio correspondiera con ello.
Mariana Romero, 4-night trip

10/10 Exceptional

La atención fue más que excelente , consideren que no hay mucho comercio al rededor , pero es una gran oportunidad para estar en contacto con la naturaleza.
Adriana, 4-night trip

10/10 Exceptional

Es un eco-hotel muy chulo, la gente con expectativas de llegar a un resort u hotel de cadena podría decepcionarse. La gente que busca paz, tranquilidad y aislamiento; simplemente lo va a amar. A 10 u 15 minutos caminando del hotel está el “club de playa”, en realidad es un balneario perteneciente al ejidal de Buenavista, a nosotros nos gustó, está perfecto para nadar dentro de la laguna y allí te prestan el equipo para hacer kayak o standup paddle. El personal del hotel siempre fue atento y amable, en cada pregunta trataban de resolver. El personal nos ayudó con un contacto para comida china y también nos ayudó con el taxi del hotel a Bacalar (por 350 pesos, son como 30 kilómetros de distancia). La alberca del hotel es pequeña pero refrescante, nosotros amamos que la arquitectura del lugar intenta respetar lo más que se puede el ecosistema de sitio. Si no rentas auto en el aeropuerto de Chetumal, puedes tomar el transfer al centro de Bacalar (250 pesos por persona)y de allí otro taxi (400 pesos).
Angelica belen, 3-night trip