Best Western Plus Hotel Kassel City offers a warm welcome in the heart of Mitte. Unwind by the fireplace, relax at the sauna or take a refreshing dip in either pool. With high-speed WiFi, multilingual staff and concierge services on hand.
Located near a train station, Best Western Plus Hotel Kassel City is a great choice for a stay in Kassel. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. An indoor pool and an outdoor pool are other highlights. Public transportation is close by: Rathaus-Fünffensterstraße Tram Stop is just 9 minutes by foot.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per night)
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Babysitting services
What to do
Golfing nearby
Working away
Business center
Meeting room
Conference space (6889 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1991
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An outdoor pool
An indoor pool
Sauna
Accessibility
Elevator
Room amenities
Be entertained
42-inch TV
Premium satellite channels
Home comfort
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16 per pet, per night
Parking
Self parking costs EUR 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel
Frequently asked questions
Is there a pool at Best Western Plus Hotel Kassel City?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western Plus Hotel Kassel City?
Yes, pets are welcome. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Kassel City?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Best Western Plus Hotel Kassel City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Plus Hotel Kassel City and nearby?
Best Western Plus Hotel Kassel City has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Best Western Plus Hotel Kassel City?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Hotel Kassel City like?
Best Western Plus Hotel Kassel City is in Mitte, a short 9-minute walk from Rathaus-Fünffensterstraße Tram Stop and 10 minutes' walk from Bergpark.
Best Western Plus Hotel Kassel City Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Very good
9 December 2020
Rüdiger
Rüdiger, 1-night trip
10/10 Exceptional
9 December 2020
Very clean, kind staff, good breakfast, located in the middle of the city.
Gil
Gil, 2-night trip
10/10 Exceptional
5 December 2020
Verified traveller
1-night trip
10/10 Exceptional
15 November 2020
Zentrum
Johannes
Johannes, 1-night trip
10/10 Exceptional
5 October 2020
Das Hotel ist gut gelegen.
Öffentliche Verkehrsmittel, Einkaufen und Sehenswürdigkeiten Fußnah zu erreichen.
Das Frühstück super Auswahl und Qualität. Die Mitarbeiter sind sehr
Freundlich und Hilfsbereit.
Ein Urlaub an dem es nicjts zu meckern gab.
Nach Corona gerne wieder zu den Wasserspielen.
Thorsten/Anna
Thorsten/Anna, 2-night trip
8/10 Very good
14 September 2020
Kassel tur
Pænt og rent
Lai
Lai, 1-night trip
4/10 Fair
4 September 2020
Zu Hause ist es am Schönsten
"Coronafrühstück" (kein Buffet) für 18 € p.P. ; Dankend abgelehnt, Matratze durchgelegen - zwei Tage Rückenschmerzen, da mir ein Wirbel rausgesprungen ist. Enttäuschend. Tiefgaragenstellplatz für 13 €
Oliver
Oliver, 1-night trip
8/10 Very good
16 July 2020
Verified traveller
1-night trip
10/10 Exceptional
10 July 2020
Pelle Guldborg
Pelle Guldborg, 1-night trip
6/10 Good
10 July 2020
Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Elisabeth
Elisabeth, 1-night trip
8/10 Very good
7 March 2020
Alles was man für eine Übernachtung während eines geschäftlichen Aufenthalts benötigt, gutes Bett, ordentliche Dusche, geräumiges Zimmer.
Verified traveller
1-night trip
10/10 Exceptional
6 March 2020
Henriette
Henriette, 1-night trip
4/10 Fair
1 March 2020
Haare im Bad, schlechte Hotelmanagerin
An sich ein schönes Hotel aber der Service bei begründeten Reklamationen ist grottenschlecht!!!
Haben im Bad überall verteilt schwarze lange Haare gehabt, haben an der Rezeption Bescheid gegeben.
Housekeeping Dame war da, das Problem auch bestätigt, nur wurde das Problem bis zu unserer Abreise nicht behoben!!!
Beim Checkout nochmal darauf hingewiesen und ein Gespräch gesucht mit der Hotelmanagerin (Frau Knieling)
Frech teilt diese uns mit das Problem wurde behoben um dann im nächsten Satz zu sagen "Sie wisse nicht ob es endgültig behoben wurde". Mehrmals wiederholte Sie diesen Satz ohne zu merken das Sie sich selbst verrät.
Irgendwann ist mir und meinem Geschäftspartner der Kragen geplatzt und wir sind ohne eine Entschuldigung bzw. Entschädigung wutentbrannt aus dem Hotel.
Tut mir leid das die anderen Gäste in der Lobby unseren lautstarken Streit mitgekriegt haben aber euer Beschwerdemanagement ist mit dieser Hotelmanagerin eine einzige Katastrophe, die ich bisher in keinem anderen Hotel so in der Form erlebt habe und es sei angemerkt, ich habe ca. 35-40 Hotelbuchungen pro Jahr.
Verified traveller
1-night trip
8/10 Very good
27 February 2020
Kubilay
Kubilay, 1-night trip
8/10 Very good
27 February 2020
Nice hotel in Kassel
Nice place in Kassel city. I think..
Very close point with downtown.
It's very comportable to shopping,diner, whatever
especially, the reception managers are kindly and give to helpful information for visitors.
however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Verified traveller
5-night trip
8/10 Very good
27 February 2020
Nice hotel in Kassel
Nice place in Kassel city. I think..
Very close point with downtown.
It's very comportable to shopping,diner, whatever
especially, the reception managers are kindly and give to helpful information for visitors.
however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Verified traveller
1-night trip
8/10 Very good
24 February 2020
Das Hotel liegt Mitten in der Innenstadt. Es ist gut von der Bahn zu erreichen. Die Zimmer sind groß und sauber, die Mitarbeiter sind sehr freundlich. Ich kann das Hotel nur empfehlen.
Verified traveller
2-night trip
10/10 Exceptional
24 February 2020
Ruhig, sauber ,bequem. Würde ich jederzeit wieder buchen.
Christina
Christina, 2-night trip
8/10 Very good
21 February 2020
Nice hotel.
Everything was fine, very good location. The room was clean and the staff nice. I didn't have the breakfast so I can't say anything about it. No complaints.
Henrik
Henrik, 2-night trip
8/10 Very good
12 February 2020
Steen
Steen, 1-night trip
6/10 Good
7 February 2020
Sehr zentral. Keine Haltemöglichkeit zum entladen am Eingang.
Verified traveller
1-night trip
6/10 Good
11 January 2020
Lage ganz gut für meine Zwecke. Leider ist die Einrichtung etwas aus der Zeit gefallen und wirkt bisweilen altbacken.