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All properties in Cologne, North Rhine-Westphalia, Germany
1 room, 2 adults

Pullman Cologne

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Helenenstr. 14, Cologne, NW, 50667, Germany

Luxury hotel with spa, near Wallraf-Richartz-Museum
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.
  • Due to COVID-19, this property’s food and beverage options may be limited.
  • The location was perfect but the disappointing fact was the hotel would switch off the…Oct 30, 2019
  • Great hotel. Excellent hospitality. I would recommend this hotel Feb 27, 2020

Pullman Cologne

from Rs7,462
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed (Domblick)
  • Superior Room, 2 Twin Beds

What’s around Pullman Cologne

Landmarks

  • In Innenstadt
  • Cologne Zoo - 38 min walk
  • Alter Markt - 15 min walk
  • University of Cologne - 30 min walk
  • Wallraf-Richartz-Museum - 14 min walk
  • City Hall - 15 min walk
  • Romano-Germanic Museum - 15 min walk
  • Great St. Martin Church - 16 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 17 min drive
  • Duesseldorf International Airport (DUS) - 45 min drive
  • Cologne West Station - 12 min walk
  • Cologne Central Station - 15 min walk
  • Cologne (QKL-Cologne Central Train Station) - 16 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 27 per night)

  • Wheelchair-accessible parking on site

  • Offsite parking nearby (EUR 27 per night)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 1971
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

E.l.f. - Onsite brasserie. Open daily.

LAB12 - Onsite bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Pullman Cologne’s small print

Also known as

  • Cologne Pullman
  • Pullman Cologne
  • Pullman Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Cologne
  • Pullman Cologne Hotel Cologne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Self parking costs EUR 27 per night

Parking is available nearby and costs EUR 27 per night

Rollaway beds are available for EUR 35.0 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 18 per pet, per night

Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pullman Cologne

  • Does Pullman Cologne offer free cancellation for a full refund?
    Yes, Pullman Cologne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pullman Cologne?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pullman Cologne?
    Yes. Self parking costs EUR 27 per night.
  • Are pets allowed at Pullman Cologne?
    Yes, pets are welcome. There's a charge of EUR 18 per pet, per night.
  • What are the check-in and check-out times at Pullman Cologne?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Pullman Cologne?
    Yes, there's an onsite restaurant, d.light. Nearby restaurants include Bastians (3-min walk), Café Fromme (3-min walk), and Heising und Adelmann (3-min walk).
  • What is there to do at Pullman Cologne and nearby?
    Pullman Cologne has a spa and a fitness center.

Recent reviews

Fabulous 8.8 From 244 reviews

Good 6.0
Good hotel, terrible bed!
Good hotel, nice facilities and clean! But the bed was soooo terrible! The worse bed I ever stayed in Europe! Got a back pain just in one night.
Alex, us1 night trip with friends
Very good 8.0
Close to restaurant and walking distance to City Center
MsWalker, us3 night family trip
Exceptional 10.0
Amazing :)
Amazing hotel. Amazing service . Amazing breakfast. Amazing location .
Joost, ie1 night trip
Fair 4.0
The staff was very unprofessional. The check-in procedure was tiresome.
us2 night trip
Very good 8.0
Clean and efficiently run. Staff helpful Good facilities
gb2 night trip
Very good 8.0
Excellent location rooms clean and spacious Hot food at breakfast was not hot and had to mention it No apology Found bar staff very helpful and concierge who was in foyer but desk staff not friendly and not knowledgable about city Such a shame
gb3 night family trip
Exceptional 10.0
Nice view, comfortable bed, spacious, very good location
sg5 night romance trip
Exceptional 10.0
Location is great, walking distance to most attractions. Good service, room is spacious , clean with excellent condition. Hotel underground parking is expensive €27/day (24 hours),but if you park 5 minutes away, it only cost you €13.50. Highly recommend this hotel.
ca1 night trip with friends
Good 6.0
Good location. Areas require further improvement: wifi connectivity, small gym, limited TV channels.
LeeS, us3 night trip
Exceptional 10.0
Lovely stay
Lovely hotel, great value for money, decent sized rooms with massive double beds, friendly staff and reasonably priced food and drink at the bars. 15-20 minute walk to the cathedral. Would definitely stay here again.
Sarah, gb2 night trip

Pullman Cologne