C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760
What's nearby
Tulum National Park - 4 min drive - 2.0 km
Gran Cenote - 7 min drive - 6.4 km
Tulum Mayan Ruins - 10 min drive - 5.4 km
Tulum Beach - 11 min drive - 5.2 km
Playa Paraiso - 14 min drive - 6.0 km
Getting around
Tulum Intl. Airport (TQO) - 47 min drive
Airport shuttle (surcharge)
Restaurants
Mercado Tulum - 4 min drive
Rossina Cafe - 8 min walk
Pescaderia Estrada - 18 min walk
The OG´s Tulum - 14 min walk
Safari Comedor Zama - 4 min walk
About this property
Mediterraneo Hotel Tulum
At Mediterraneo Hotel Tulum, you'll be within a 10-minute drive of Tulum National Park and Tulum Mayan Ruins. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights include a spa tub, a terrace, and a garden.
Languages
English, Italian, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking nearby
Street parking available
Transfers
Airport shuttle from 7:00 AM to 9:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–11:30 AM
Restaurant
Coffee shop
What to do
Ecotours
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Bicycle rentals
Beach towels
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa tub
Outdoor furniture
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 9:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Frequently asked questions
Does Mediterraneo Hotel Tulum offer free cancellation for a full refund?
Yes, Mediterraneo Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mediterraneo Hotel Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 9:00 PM.
Are pets allowed at Mediterraneo Hotel Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mediterraneo Hotel Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Mediterraneo Hotel Tulum?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Mediterraneo Hotel Tulum?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Mediterraneo Hotel Tulum and nearby?
Onsite recreation at Mediterraneo Hotel Tulum includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Mediterraneo Hotel Tulum also has a garden.
Are there restaurants at or near Mediterraneo Hotel Tulum?
Yes, there's an onsite restaurant.
What's the area around Mediterraneo Hotel Tulum like?
Mediterraneo Hotel Tulum is in Zama, a short 15-minute walk from Dos Aguas Park.
Mediterraneo Hotel Tulum Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
9 August 2023
When I got there the property was closed down and I got a confirmation number starting when was my check in and my check out thanks god for the driver that tools us that helped me and took me to another hotel very disappointed with what happened
Cynthia C
Cynthia C, 6-night family trip
Verified Expedia guest review
8/10 Very good
21 July 2023
Hugo
Hugo, 2-night trip
Verified Expedia guest review
8/10 Very good
28 June 2023
Great rooms, very spacious and modern. Property and area look to still be under development. Pool/jacuzzi was filthy green and uninviting.
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2023
Hugo
Hugo, 4-night trip
Verified Expedia guest review
8/10 Very good
24 March 2023
Beautiful structure
Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2022
Gabriel
Verified Expedia guest review
2/10 Poor
29 September 2022
No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
James Franklan Fox
James Franklan Fox, 6-night romance trip
Verified Expedia guest review
6/10 Good
20 September 2022
Cambiar su toallas por unas nuevas
Joseluis
Joseluis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2022
A great new hotel. Rent Motos and bikes too!
Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 April 2022
It was nice overall so quite happy.
Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre.
Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
rodrigo
rodrigo, 2-night trip
Verified Expedia guest review
8/10 Very good
25 January 2022
Good improvement
We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Ali Reza
Ali Reza, 2-night family trip
Verified Hotels.com guest review
6/10 Good
22 January 2022
Poor service
Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Ali Reza
Ali Reza, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2022
Other than the safe not having batteries everything was great.
Christopher
Christopher, 1-night trip with friends
Verified Orbitz guest review
2/10 Poor
4 August 2023
Carlos Alberto
Carlos Alberto, 2-night trip
Verified Expedia guest review
2/10 Poor
1 August 2023
No puede ser posible que esten vendiendo reservaciones y el hotel no esta funcionado.
RAUL
RAUL, 2-night trip
Verified Expedia guest review
6/10 Good
10 July 2023
La alberca está súper sucia mucha Lama y el agua verde toallas muy viejillas y la limpieza no era buena en la avitacion ni el baño
Sandra
Sandra, 1-night romance trip
Verified Expedia guest review
6/10 Good
23 June 2023
Rianne
Rianne, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2023
Edgard
Edgard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 September 2022
No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Jose Antonio
Jose Antonio, 3-night romance trip
Verified Expedia guest review
8/10 Very good
9 August 2022
Ingrid
Ingrid, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 August 2022
Mediterráneo
Todo excelente. Le falta arreglar algunos detalles al inmueble. Pero en general bien
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2022
Isabel
Isabel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 April 2022
Excelente servicio, la gente muy amable, las habitaciones miy comodas y limpias, sin duda regresaremos :)