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Sheraton Palo Alto Hotel

Suburban hotel with outdoor pool, near Stanford Shopping Center

  • Free WiFi
From
Rs11,227

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  • Sheraton Palo Alto Hotel
  • Sheraton Palo Alto Hotel
  • Shared kitchen
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View - Bathroom
  • Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel. Image 1 of 48.
1 / 48Sheraton Palo Alto Hotel
8.6.Fabulous.
  • The location was terrific because we had an event at Stanford University; however, the…

    Jun 14, 2021

  • Wonderful trip to see our son in Palo Alto. Comfortable bed...wonderful pool...…

    Jun 12, 2021

See all 554 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
Dining options

The property will be renovating from March 1 2021 to September 30 2021 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 346 smoke-free guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • Stanford University - 23 min walk
    • Stanford University Medical Center - 27 min walk
    • Stanford Shopping Center - 10 min walk
    • Facebook Campus - 4.2 mi / 6.8 km
    • Googleplex - 6.8 mi / 11 km
    • Shoreline Amphitheatre - 7.3 mi / 11.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Traditional Room, 2 Double Beds, Non Smoking
    • Superior Room, 1 King Bed, Non Smoking, Garden View
    • Suite, 1 Bedroom, Non Smoking
    • Superior Room, 2 Double Beds, Non Smoking, Garden View
    • Suite, 1 Bedroom, Balcony, Garden View
    • Deluxe Room, 1 King Bed, Non Smoking, Garden View
    • Premium Room, 1 King Bed, Non Smoking, City View
    • Room, 1 King Bed, Non Smoking, Balcony
    • Deluxe Room, 2 Double Beds, Non Smoking, City View
    • Studio, 1 King Bed, Non Smoking, Kitchenette
    • Studio, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking
    • Traditional Room, 1 King Bed, Non Smoking

    What’s around

    Landmarks

    • Stanford University - 23 min walk
    • Stanford University Medical Center - 27 min walk
    • Stanford Shopping Center - 10 min walk
    • Facebook Campus - 4.2 mi / 6.8 km
    • Googleplex - 6.8 mi / 11 km
    • Shoreline Amphitheatre - 7.3 mi / 11.8 km
    • Computer History Museum - 7.5 mi / 12 km
    • El Camino Hospital - 10.4 mi / 16.8 km

    Getting around

    • San Francisco International Airport (SFO) - 32 min drive
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 22 min drive
    • Oakland Intl. Airport (OAK) - 45 min drive
    • Palo Alto Station - 4 min walk
    • Menlo Park Station - 29 min walk
    • California Ave Station - 5 min drive
    map

    At a glance

    Hotel size

    • This hotel has 346 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets stay free
    • Restrictions apply*
    • Up to 80 lbs

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (USD 10 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • 24-hour fitness facilities
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Fitness facilities

    Working away

    • 24-hour business center
    • Number of meeting rooms - 14
    • Conference space
    • Conference space size (feet) - 5405
    • Conference space size (meters) - 502
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Visual fire alarm
    • Lever door handles
    • Wheelchair-width doorways

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 50-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

    Small print

    Also known as

    • Hotel Sheraton Palo Alto
    • Sheraton Palo Alto Hotel Hotel Palo Alto
    • Palo Alto Hotel
    • Palo Alto Sheraton
    • Palo Alto Sheraton Hotel
    • Sheraton Hotel Palo Alto
    • Sheraton Palo Alto
    • Sheraton Palo Alto Hotel
    • Sheraton Palo Alto Hotel Hotel
    • Sheraton Palo Alto Hotel Palo Alto

    Optional extras

    Self parking costs USD 10 per day with in/out privileges

    Full breakfast is offered for an extra charge of USD 21 per person (approximately)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    For details on pet restrictions, contact the property at the number on the booking confirmation.

    Pool access available from 6 AM to 10:00 PM.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Sheraton Palo Alto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 10 per day. Electric vehicle charging is available.
    • Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.
    • Yes, pets are welcome, with a maximum weight of 80 lbs per pet. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Poolside Grill offers local cuisine, pool views, and poolside dining. Nearby restaurants include Saint Michael’s Alley (5-min walk), Howie's Artisan Pizza (6-min walk), and Pampas (6-min walk).
    • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
    8.6.Fabulous.
    • 4.0.Fair

      Check in was awful

      Delayed check in - wasn’t able to get into my room until after 5pm. Vending machines on all floors were empty, out of order.

      4 night business trip, Jun 7, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Not worth the money

      Check in was nightmare!

      Subir, 1 night family trip, Jun 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      $26 for two short local calls? Really?

      Some noise due to construction on upper floor. Main issue was a billing issue that hasn't been corrected. I was billed for 2 long distance calls even though they were local calls and the front desk indicated local calls are free. I attempted to correct the billing issue before I checked out but the front desk would not credit the billing for $26. I was told by the front desk that someone would call me shortly but I checked out 4 days ago and still no call. It's only $26 but I'm not extremely annoyed that they are arguing over $26 when I spent over $500 for my stay.

      2 night trip, May 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Staff was responsive to requests

      Sylvia, 1 night family trip, Apr 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was good - some construction and no room cleaning, but not unexpected.

      Joe, 4 night trip, Apr 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Travel friend,y

      Comfortable room and restaurant dining was excellent. Dog friendly. Mr. Coffee machine is appreciated. Good location to the hospital. After all this time, I screwed up the date for our free Stay at Hotel.com...perfect except for the one that counted. Life goes on.

      Carol, 1 night trip, Apr 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      All you could ask for!

      Front desk very sweet and helpful young lady. Poolside restaurant very nice, excellent food, outstanding service.

      James, 1 night trip, Apr 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Service members were so friendly. Very clean, and the food is great. Thank you!

      1 night family trip, Mar 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff was always very friendly and helpful. Rooms were clean and neat. Beds were comfortable and there were lots of pillows and blankets available. The property is older but is kept up nicely. They’re doing upgrades in certain areas. For the price, it’s a great choice!

      2 night family trip, Mar 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location! Clean room, staff was friendly. Would stay again.

      2 night family trip, Mar 4, 2021

      Verified Expedia guest review

    See all 554 reviews