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All properties in Guilin, Guangxi, China
1 room, 2 adults

Sheraton Guilin Hotel, Guilin, China

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Refrigerator
15 Bin Jiang Road, Guilin, Guangxi, 541001, China

Luxury hotel with outdoor pool, connected to a shopping center, near Elephant Trunk Hill
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff are good and good manners. There are free in-house program to entertain…Jan 23, 2020
  • This hotel was beautiful, right on the river and close to everything. I am in a…Dec 3, 2019

Sheraton Guilin Hotel, Guilin, China

from Rs5,431
  • Classic King Room
  • Classic Room, 2 Twin Beds
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Premium Room, 1 King Bed
  • Premium Room, 2 Twin Beds
  • Executive Club King Room
  • Executive Club Twin Room
  • Junior Suite, 1 Bedroom, Business Lounge Access
  • Junior Suite, 1 Bedroom, Business Lounge Access

What’s around Sheraton Guilin Hotel, Guilin, China

Landmarks

  • In Guilin City Centre
  • Elephant Trunk Hill - 16 min walk
  • Seven-Star Park - 20 min walk
  • Mulong Lake - 23 min walk
  • Shan Hu - 27 min walk
  • Lijiang Folk Customs Garden - 34 min walk
  • Reed Flute Cave - 3.2 mi / 5.2 km
  • Wanda Plaza - 5.3 mi / 8.5 km

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 45 min drive

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 6415
  • Conference space size (meters) - 596
  • One meeting room 1
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in hallways
  • Wheelchairs available on site
  • Braille signage
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cathay Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare.

Bene On 7 - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Lobby Lounge - This piano bar overlooks the garden. Open daily.

Sheraton Guilin Hotel, Guilin, China’s small print

Also known as

  • Guilin Hotel
  • Sheraton Hotel Guilin
  • Sheraton Guilin Hotel Hotel
  • Sheraton Guilin Hotel Guilin
  • Sheraton Guilin Hotel Hotel Guilin
  • Guilin Hotel Sheraton
  • Guilin Sheraton
  • Guilin Sheraton Hotel
  • Hotel Guilin
  • Hotel Guilin Sheraton
  • Hotel Sheraton Guilin
  • Sheraton Guilin
  • Sheraton Guilin Hotel

Policies

  • Pool access available from 6:30 AM to 11:30 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place and guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for CNY 200.0 per night

    Buffet breakfast is offered for an extra charge of CNY 130 for adults and CNY 65 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Guilin Hotel, Guilin, China

    • Does Sheraton Guilin Hotel offer free cancellation for a full refund?
      Yes, Sheraton Guilin Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered on site at Sheraton Guilin Hotel?
      Yes, there's free self parking.
    • Is there a pool at Sheraton Guilin Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 11:30 PM.
    • Are pets allowed at Sheraton Guilin Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Sheraton Guilin Hotel?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Sheraton Guilin Hotel?
      Yes, there are 3 onsite restaurants.
    • What is there to do near Sheraton Guilin Hotel?
      Recommended spots to visit include Elephant Trunk Hill (0.8 mi) and Seven-Star Park (1 mi), along with Mulong Lake (1.2 mi) and Shan Hu (1.4 mi).

    Recent reviews

    Very good 8.0 From 93 reviews

    Good 6.0
    breakfast no good
    everything is fine. People is nice. The breakfast buffet is no good. There are so little choice.
    Kwok Ping, au2 night family trip
    Very good 8.0
    Great place to stay and a great location
    Guilin is undoubtedly a beautiful city and very well manicured. The hotel is in a great location, opposite the stunning Lijiang river and beautiful gardens. The markets are close by for delicious food. The room was extremely comfortable and had good facilities and breakfast was delicious. The staff provided great service. The only small downside was the strong smell of cigarette smoke which often drifted into the bathroom, through the air con vents. Other than that, this is a great hotel and we would definitely stay here again on future visits.
    Samuel, au1 night romance trip
    Fair 4.0
    This hotel needs renovation.
    We stayed at this hotel for one night before we went to Yangshuo. It has a nice location as it’s near Zhengyang Pedestrian Street. But it looked pretty old with dirty carpet in the public area. The room has very small bed and the bathroom smelled.
    Qin, us1 night family trip
    Exceptional 10.0
    Great Location! Nice Hotel!
    I really enjoyed this hotel. The location was perfect, and the staff were nice. The hotel was very clean and comfortable. The restaurant was not overpriced and the staff were friendly. The food was just ok, but I ordered Western food so they just weren't as good at making that. It was right in the middle of the town with easy walking to the sights and the theater. There are many tourist offices (like more than 10+) within walking distance to this hotel, so don't be sold on the tours at the hotel--you can get more choices for a better price by booking down the road. Shop around for the best deal and for the best times for what you are looking for.
    Kristen, us1 night trip
    Exceptional 10.0
    Excellent A+++
    Nice area right in the center.
    us3 night family trip
    Very good 8.0
    Very kind receptionist
    Miss Candy Hu at the front desk was very kind and helpful.
    kr5 night trip
    Fair 4.0
    Not very good
    Not provide breakfast even booked with breakfast
    Kenneth, us1 night family trip
    Good 6.0
    Value for money but not outstanding
    Excellent location but too old a hotel. Ordinary service as expected. The local tour information desk and the massage services are just 3-star standard.Too many tour customers that make the hotel look cheap.
    Wai Kit, hk3 night family trip
    Good 6.0
    Horrible and rude manager
    Although the hotel itself is fine, the check in and the manager were horrible. He didn’t want to talk to us.
    David, gb3 night family trip
    Fair 4.0
    Don't go there
    Calling this worn, service-free hotel 5-star is a joke. Unfriendly staff, worn facilities.
    cn3 night family trip

    Sheraton Guilin Hotel, Guilin, China

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