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1 room, 2 adults

Excelsior Hotel Ernst am Dom

5.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.5 stars.
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667, Germany

Luxury hotel with 2 restaurants, near Cologne Cathedral
  • Free WiFi
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COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very happy with the hotel, service and food. The room was very clean and spacious. I will…Oct 10, 2020
  • Within walking distance to everything! Hotel superb. Not one complaint. All staff…Mar 6, 2020

Excelsior Hotel Ernst am Dom

from Rs12,629
  • Junior Suite
  • Deluxe Room, 1 King Bed
  • Suite
  • Executive Suite
  • Deluxe Room, 1 Twin Bed (Grand)
  • Suite, View (Cathedral View)
  • Superior Room, 1 Twin Bed (Grand)
  • Classic Room, 1 Twin Bed
  • Classic Room, 1 Double Bed
  • Suite (Excelsior)

What’s around Excelsior Hotel Ernst am Dom

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • LANXESS Arena - 27 min walk
  • Cologne Zoo - 31 min walk
  • Cologne Trade Fair Grounds - 33 min walk
  • Museum Ludwig - 7 min walk
  • Alter Markt - 8 min walk
  • Musical Dome - 9 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 46 min drive
  • Cologne Central Station - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne Hansaring Station - 13 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 1 PM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Free train station pick-up*

Parking

  • Onsite self parking (EUR 29 per day)

  • Onsite valet parking (EUR 29 per day; includes in/out privileges)

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1863
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Excelsior Hotel Ernst am Dom’s small print

Also known as

  • Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst am Dom Cologne
  • Excelsior Ernst am Dom
  • Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Ernst Am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel
  • Excelsior Ernst
  • Excelsior Hotel Ernst am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel Cologne
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 29 per day

Valet parking costs EUR 29 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 36 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Excelsior Hotel Ernst am Dom

  • Does Excelsior Hotel Ernst am Dom offer free cancellation for a full refund?
    Yes, Excelsior Hotel Ernst am Dom does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Excelsior Hotel Ernst am Dom?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Excelsior Hotel Ernst am Dom?
    Yes. Self parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
  • Are pets allowed at Excelsior Hotel Ernst am Dom?
    Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Excelsior Hotel Ernst am Dom?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Excelsior Hotel Ernst am Dom?
    Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Restaurant Konrad (3-min walk), Merzenich (3-min walk), and Starbucks (4-min walk).
  • Is airport shuttle service offered by Excelsior Hotel Ernst am Dom?
    Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
  • What is there to do at Excelsior Hotel Ernst am Dom and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Exceptional 9.4 From 235 reviews

Exceptional 10.0
Great Hotel and Location
We were made to feel very welcome by everyone we met. The rooms are what you would expect and really good size. The only downside was I found the wifi to be quite slow.
Abigiail, gb1 night trip
Exceptional 10.0
The staff were extraordinarily kind and helpful. I arrived very early in the morning, and intended only to leave my bags, but they encouraged me to check in early for which I was deeply appreciative. Everything about my stay there was marvelous. If my travels bring me back to Cologne, I will certainly stay there again. The location is ideal to the train station and made a great launching point to the Christmas markets.
Gin, us2 night trip
Exceptional 10.0
Best location in Koln. Right opposite the Cathedral and above a McDonalds. Staff were friendly.
MD, us2 night family trip
Exceptional 10.0
Great Hotel, Great location, price is high
Perfect location, across from the Cathedral and a block from the train station. This is a classical upscale hotel Really good WiFi.
Richard, us2 night trip
Exceptional 10.0
A truly luxurious experience
A lovely hotel, perfectly located for quick access to the train station, and all things Cologne! This hotel offered amazing service, and the room was absolutely perfect!
Jennifer, us4 night trip
Exceptional 10.0
The epitome of 5 star luxury!
Everything was excellent at this hotel from the service down to the quality of the bedding, not to mention the view and historic nature of the property. We highly recommend this hotel and would definitely come back. It is the epitome of 5 star luxury!
Robert, us1 night trip
Exceptional 10.0
Excellent hotel, very friendly and helpful staff
Great hotel , staff are excellent both friendly and helpful nothing is too much for them, the condition and cleanliness is as you would expect from thus grade of hotel excellent not like others i have recently stopped in, the location is great for the trsin station and is across the road from the cathedral so central and easy to walk from here, overall an excellent hotel and would not hesitate to return if stopping in cologne again.
david, gb2 night trip
Exceptional 10.0
Fantastic find!!!
Just a 2 min walk out the door from train station and across from the Dom. This was a very nicely appointed property. I had a glorious suite that I did not want to leave. Also very short walk to the shopping Galleria. I will absolutely book again when I return to the area.
Mark, us2 night trip
Exceptional 10.0
Superb personal service. Excellent location. Wonderful bathrooms.
Arnie, us5 night business trip
Exceptional 10.0
Perfect location, perfect service, perfect room, perfect stay! I absolutely loved my stay at Excelsior and would stay there again in a heart beat. Excelsior receives my highest recommendation.
DanM, us1 night trip

Excelsior Hotel Ernst am Dom