Does Leptos Panorama Hotel offer free cancellation for a full refund?

Yes, Leptos Panorama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Leptos Panorama Hotel?

Yes, there's a seasonal outdoor pool and a children's pool.

Is parking offered on site at Leptos Panorama Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Leptos Panorama Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at Leptos Panorama Hotel and nearby?

Have fun during the warmer months with activities such as horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Leptos Panorama Hotel also has a steam room and a picnic area, as well as a garden.

Are there restaurants at or near Leptos Panorama Hotel?

Yes, Symposium offers international cuisine, ocean views, and poolside dining.

What's the area around Leptos Panorama Hotel like?

Leptos Panorama Hotel is a short 10-minute walk from Kalamaki Beach and 10 minutes' walk from Stalos Beach.

Leptos Panorama Hotel (Chania, ), Chania hotel discounts

10/10 Exceptional

13 July 2025

Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!

Shantanee, 7-night trip

10/10 Exceptional

22 July 2024

Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!

Melissa, 4-night trip

10/10 Exceptional

2 September 2022

Beautiful view

Katharina, 5-night trip

6/10 Good

30 June 2025

The view from the outdoor areas was stunning and countered the dates indoor facilities especially the rooms. This is clearly not a 5 star hotel. The meals are all buffet style and the layout makes it difficult to navigate and work out what to select. The outdoor bar staff were friendly and helpful but the reception staff less so - quite brusque and not very helpful in terms of things to do in the area or providing local knowledge. They were not keen to engage in dialogue.

Annette Susan, 7-night trip

10/10 Exceptional

19 June 2024

A very nice, clean hotel, as the name suggests, Hotel Panorama, a view that you can look at for hours, so beautiful, you have to have been there, the staff, no matter where, whether it was the beach or the restaurant, were all very friendly and in a good mood, the staff always asked if everything was OK, the cleaners were always nice. And the lovely, funny, beautiful woman at the reception, Gorgia, was always there for us, we really took her and the others into our hearts, we will definitely be back. S.C Barone

Stefano, 7-night trip

6/10 Good

5 July 2024

This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.

DANIEL, 2-night trip

6/10 Good

8 July 2024

Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.

Sarah, 3-night trip

8/10 Very good

31 October 2025

Chambre propre, avec belle salle de bain, et de la pression dans la douche. Personnel sympathique. Piscine un peu froide fin octobre

Clément, 5-night trip

8/10 Very good

16 September 2025

The location was fantastic as it was only a 20 minute bus journey into Chania town and where the hotel is on the island made it easier to get to the likes of Balos and elafonissi beaches. The hotel itself was really nice and we were very fortunately upgraded to the executive wing which came with the added benefit of a secluded swimming pool and bar area.

Dominic, 7-night trip

10/10 Exceptional

20 August 2025

An Amazing Hotel with Exceptional Hospitality

Our stay at Panorama Hotel was truly elevated by the amazing crew, especially Georgia and Maria. From the moment we arrived, they made us feel welcomed, cared for, and completely at ease. Their attention to detail, warmth, and genuine desire to ensure our comfort did not go unnoticed. Every request was handled with a smile, and their personalized service made a lasting impression. The hotel itself was beautiful, comfortable, and perfectly located. It’s rare to encounter such dedication and quality—our experience was beyond expectations. We would return in a heartbeat for both the hotel and the incredible staff!

Oren, 4-night trip

10/10 Exceptional

30 June 2025

Schöne Aussicht, freundliches Personal, leckeres Essen

Dilo, 3-night trip

10/10 Exceptional

28 June 2025

Vi hadde et swim out deluxe rom med nydelig utsikt og deilig svømmebasseng. Rolig og avslappet atmosfære. Vennlig og serviceinnstilt betjening. Rengjøring hver dag. Et perfekt opphold for avslapping og lading av batteriene.

Lena, 7-night trip

8/10 Very good

9 June 2025

Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.

Jeremy, 3-night trip

6/10 Good

8 June 2025

Good views Poor customer service and breakfast

Galo, 7-night trip

10/10 Exceptional

19 May 2025

Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.

Andrew, 7-night trip

10/10 Exceptional

8 May 2025

Best stay in Greece

We were lucky enough to get to spend our honeymoon in beautiful Greece. On a bit of a whim we booked a portion of our stay at this hotel and were absolutely blown away by the experience this establishment offers. FOOD: We were initially skeptic of the hotel's choice to deliver all meals buffet style. However, we consistently enjoyed every meal we had at the hotel. A great variety is offered with every meal and they change what items are offered at every meal daily. We are not big dessert eaters but we somehow found ourselves going back for seconds and sometimes even thirds. It was really that good. Even if you don't book all inclusive, Lunch was €15 per person and dinner was €20 which we thought was quite reasonable for basically all you can eat (especially considering the food quality). PEOPLE Greece's famed hospitality is perhaps best exemplified by the amazing people who work here. From housekeeping to servers/bartenders every single staff member went out of their way to help us and ensure we were comfortable and having a good experience. Special shout out to Georgia at the front desk. She runs the show like nobody's business. It was abundantly clear to us that she genuinely loves her job and wants to make everyone have an amazing time. She was a key component in making our stay so special. If we could we would have packed her up in our luggage and taken her home with us.

Qichao, 3-night trip

10/10 Exceptional

28 April 2025

Très bon séjour. L'hôtel est Top. Excellent accueil et disponibilité de Maria et Georgia. Je recommande

Georges, 5-night trip

10/10 Exceptional

27 April 2025

Super hôtel , équipé très serviable, proches de ses clients et généreuse Rien à dire que merci

richard, 5-night trip

10/10 Exceptional

1 November 2024

Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.

Nick, 7-night trip

10/10 Exceptional

9 October 2024

Great place to stay.

Jacquelyn, 4-night trip

8/10 Very good

7 October 2024

Wir hatten vier richtig entspannte Tage im Hotel. Das Essen war mit Abstand das beste, es war immer frisch, lokal und super abgeschmeckt. Davon waren wir sehr begeistert. An paar Ecken sollte das Hotel mal renovieren, aber im Großen und Ganzen bist die Anlage super gepflegt und wunderschön. Vorallem die Aussicht!!

Chiara, 5-night trip

6/10 Good

13 September 2024

Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.

Tyler, 5-night trip

10/10 Exceptional

9 September 2024

Loved every bit of this hotel. They accommodated for my honeymoon very well. Would stay here again.

Tanzim, 3-night trip

10/10 Exceptional

5 September 2024

Pieknie polozony hotel. Urozmaicone, przepyszne jedzenie w bufecie. Przemila , bardzo pomocna obsluga hotelowa, kelnerzy w bufecie i barmani. To wszystko bylo na 5 ! Jednak pokoje hotelowe , lazienki nie odpowiadaja standardom 5* hotelu. Dzienny i wieczorny entertainment wymaga udoskonalenia.

Monika, 7-night trip

8/10 Very good

2 September 2024

Good hotel - strong 4 star

Really good hotel. Stayed in the executive rooms which were nice with a great view. Staff bring taster pastries to the rooms most days which was nice. All inclusive food was good with a range for everyone. Service was fine, however nothing to shout about apart from executive bar - Betty really stood out and is an asset to this hotel! The walk to the Beach (hotel path) should be paved. It is half paved and not sure why it’s not fully paved to the bridge area. Overall, I would rate this hotel as a strong 4 star, but not 5 star as the facilities that would make it a 5 star (e.g., gym, staff, pools, games room etc.) were either broken (gym equipment) or dirty.

7-night trip

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