Carlton Europe

Indulge your senses with massage treatments or relax over local specialties at our restaurant. Enjoy pool table fun while staying connected through high-speed WiFi.

Photo gallery for Carlton Europe

Property entrance
In-room safe, iron/ironing board, cots/infant beds, rollaway beds
Outdoor spa tub
Lobby sitting area
Massage/treatment rooms, manicures and pedicures, massages
Surrounded by the beauty of Central Interlaken, Carlton Europe offers a tranquil retreat with free breakfast, a garden, and Regional cuisine at Chez Pierre. Unwind in the sauna or steam room, indulge in spa treatments like massages and manicures/pedicures. Stay connected with WiFi and enjoy amenities such as billiards/pool table games.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Ski facilities
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Restaurant and bar/lounge
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Garden
  • Library
  • Laundry service
  • Conference space

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Garden
  • Coffee/tea maker
  • Laundry service
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Höheweg, 94, Interlaken, Canton of Bern, 3800

What's nearby

  • Interlaken Ost Ferry Terminal - 5 min walk
  • Interlaken Casino - 7 min walk
  • Hoeheweg - 11 min walk
  • Mystery Rooms - 20 min walk
  • Harder Kulm - 13 min drive

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken Harderbahn Station - 3 min walk
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 4 min walk
  • Interlaken Ost Station - 4 min walk

Restaurants

  • ‪Vicoria Terrasse - ‬9 min walk
  • ‪Sapori - ‬9 min walk
  • ‪Hooters (Interlaken) - ‬7 min walk
  • ‪Lindner Grand Hotel Beau Rivage - ‬1 min walk
  • ‪Aarmühle - ‬5 min walk

About this property

Carlton Europe

When you stay at Carlton Europe, you'll be just a 5-minute drive from Mystery Rooms and Lake Brienz. Guests can indulge in massages or mani/pedis, and Regional cuisine is served at Chez Pierre, which is open for lunch and dinner. A bar/lounge, a sauna, and a steam room are other highlights.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Pool table

Working away

  • Conference space (4046 square feet)

Services

  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Garden
  • Library
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed available
  • Crib/infant bed (surcharge)

Freshen up

  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi

More

  • In-room safe

Special features

Dining

Chez Pierre - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Shalimar - This restaurant specializes in Indian cuisine and serves dinner only.
Johnnys Pub and Grill - This restaurant specializes in Regional cuisine and serves dinner only.
Johnnys Bar - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10 per night
  • Rollaway beds are available for CHF 65 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts major credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Europe Hotel
Carlton Europe Interlaken
Carlton Europe Hotel Interlaken

Frequently asked questions

Are pets allowed at Carlton Europe?

Yes, dogs are welcome. There's a charge of CHF 10 per pet, per night.

Is parking offered on site at Carlton Europe?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Carlton Europe?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Carlton Europe?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at Carlton Europe and nearby?

Carlton Europe has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Carlton Europe?

Yes, Chez Pierre offers Regional cuisine.

What's the area around Carlton Europe like?

Carlton Europe is in Central Interlaken, a short 3-minute walk from Interlaken Harderbahn Station and 20 minutes' walk from Mystery Rooms.

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Carlton Europe Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Lichtdurchflutetes, sehr geräumiges Eckzimmer
Der Empfang war sehr herzlich mit einem Drink nach unserer Wahl. Unser Eckzimmer lag im 4. Stock und war sehr geräumig und durch die vielen Fenster sehr hell. Das Hotel mit vielen Verwinklungen hat einen ganz eigenen Charme. Das Frühstück war sehr vielseitig. Zum Kongress-Zenter waren es zu Fuss nur ca. 8 min. Die Rezeption des Hotels ist nicht 24h besetzt. Im Gebäude gibt es auch eine Bar. Kleiner Minuspunkt: ich habe den Zimmernachbarn durch die Wand schnarchen hören.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Service was average after having experienced different parts of Switzerland. The strange thing about the layout of the room was lack of power sockets to charge devices. Amenities were basic but comfortable. Restaurant staff service was good. Overall rating of 2.5.
This review was submitted before 2018 and has not been verified.

6/10 Good

Typical tourist hotel
Overpriced for the quality. Rooms have been reconfigured to increase guest density. Bathroom has clear-view windows into bedroom, removing all privacy.
This review was submitted before 2018 and has not been verified.

8/10 Very good

good location
this is an excellent hotel.I took late train from Zurich to Interlaken. It was already mid-night by the time I arrived the hotel. The reception lady was waiting for me. This is excellent. Otherwise, I'll problem in getting in. The hotel is a bit old but clean and tidy. Small balcony with a good view. Service is good. The location is good which is only a few minutes walk for the train station.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

The hotel is old and the wooden floor makes a lot of noise. The room is very hot so need to open window and quite noisy as it faces the main street.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Huge Room and wonderful stay....
We had a fantastic stay in the Carlton-Europe...wonderful staff, great location and huge room. Very comfortable stay....We had a lovely outlook of the mountains, however, weather was not kind.....
This review was submitted before 2018 and has not been verified.

8/10 Very good

Altehrwürdiges Haus, sanft und stilvoll renoviert
Freundlicher und aufgestellter Empfang an der Desktop. Geschmackvoll renoviertes Zimmer unter Respektierung der historische überlieferten Inneneinrichtung. Sanitärtechnik im Bad auf neuestem Stand und sehr sauber. Gut geschlafen trotz Nähe zum Bahnhof und Strasse. Reichhaltiges Frühstücksbüffet und guter Service. Für mich gerne wieder einmal eine gute Adresse.
This review was submitted before 2018 and has not been verified.

8/10 Very good

편리한 위치
인터라켄 오스트역에서 매우 가깝고 큰길가에 있어서 찾기쉬웠습니다. 스텝들도 친절했지만 3성급인데 비해 넘 비쌌고 건물이 오래돼 클래식한 느낌은 좋지만 방음이 넘 안됐습니다.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great Location and service!
We thoroughly enjoyed our stay in Interlaken and at the Hotel Carlton, that we stayed one extra night, which the did there best to accommodate us. The Location was ideal and an easy walk to the center of the small town. There was a nice restaurant adjacent to the hotel with a nice bar a patio overlooking the main road and all the action. Our room had a nice balcony on the back side which was quiet with a wonderful view of the mountains.. We also had an updated bathroom and the room size was quite large for European standards.. For the price we paid I would highly recommend this hotel and although it is only a 3 star rating it was all we needed for this cute and charming town with sooo much to do and see.
This review was submitted before 2018 and has not been verified.

8/10 Very good

AMAZING STAFF! STUNNING BREAKFAST
The staff are truly amazing and go above and beyond to help you. The breakfast is the best i have had in the region! The rooms are tiny, beds are very hard and the showers are a battle of trying to move in a TINY area. Most of the time you are trying to not tough the shower curtain. Please advise if you are going in summer months, avoid as there is NO AC and the rooms get hot. This is a very very very simple room and should not be a 3 star. But the staff and breakfast are 5 star.
This review was submitted before 2018 and has not been verified.

8/10 Very good

נחמד אבל קצת רחוק מהמרכז
חדר ענק בעל כל הנדרש ממלון. החדר נקי, הצוות מקסים, עונה ועוזר ככל יכולתו. חניה במחיר סמלי. אינטרנט חינם במהירות סבירה. ללא מזגן - בעיה בימים חמים. מיטה נוחה.
This review was submitted before 2018 and has not been verified.

6/10 Good

Gut gelegen, schnell im Zentrum
Angenehm, tolle Abwechslung. Der Preis war zu hoch für die Leistung!!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bra 3*-hyggelig betjening -rolig og sentralt
Vi er fornøyd med vårt hotellvalg i Interlaken. Hadde det og den kvalitet vi forventet av et 3* hotell. Kan anbefales. Gangavstand til alt.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good for those using the railways to travel.
The most fantastic view from our room of the mountains. Hotel is also ideal for Interlaken Ost station
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice location!
Service not bad but can be better, room is a bit old but clean. Nice view from room, nice loaction no need 5 mins to train station. warm reminder: Sunday no supermarket! Buy your thing on Sat!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Close to the train station. Very nice hotel people
Highly recommended
This review was submitted before 2018 and has not been verified.

8/10 Very good

Angenehmer Aufenthalt
Wir waren für eine Nacht aufgrund eines Geburtstags in Interlaken. Das Hotel hat uns positiv überrascht. Gutes Preis-Leistungsverhältnis!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Convenient as its walking distance to Train statoo n Interlaken centre. Will be better if tea n coffee, slipper r provided
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful experience !!
A really nice hotel with big room space and beautiful surroundings. The location is very convenient and it is just a 5-minute-walk from Interlaken OST station. The staff of the hotel is really nice and helpful. Will definitely consider again when visiting next time.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Great location
This is a lovely charming little hotel in a fantastic location. The staff were very friendly and helpful and the room was a great size with a huge ensuite. I would definitely recommend this hotel, it is easy to walk in to town from here and it is literally 200m from the train station. Fantastic.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Sehr angenehmes Hotel Beste zentrale Lage
Qualitativ hochstehendes Hotel, guter Service, hilfreiches Personal. Bestens zu empfehlen! Hervorragendes Preis & Leistungsverhältnis.