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Sofitel Hamburg Alter Wall

Unwind in style with a rejuvenating massage at Seagull Spa or take a refreshing dip in one of two pools surrounded by lush greenery.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sofitel Hamburg Alter Wall

Exterior
Indoor pool, outdoor pool
Property grounds
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Childcare
  • Bar
  • Airport transfer
  • Pool
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Babysitting
For families
  • Children stay free
  • Babysitting services
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

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Bar (on property)

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8.6 out of 10, Excellent, (1003)
The price is ₹11,975
₹13,667 total
includes taxes & fees
9 Feb - 10 Feb
Le Méridien Hamburg
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About the area

Map
Alter Wall 40, Hamburg, HH, 20457

What's nearby

  • Hamburg City Hall - 4 min walk
  • Miniatur Wunderland - 12 min walk
  • Elbe Philharmonic Hall - 2 min drive
  • Hamburg Cruise Center - 3 min drive
  • Reeperbahn - 4 min drive

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Lübeck (LBC) - 67 min drive
  • Michaeliskirche Hamburg Station - 11 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • Hamburg Central Station - 17 min walk
  • Rodingsmarkt U-Bahn - 3 min walk
  • Stadthausbrücke S-Bahn - 4 min walk
  • Rathaus U-Bahn - 5 min walk
  • Airport shuttle

Restaurants

  • ‪Fleetenkieker - ‬3 min walk
  • ‪Brauhaus Joh. Albrecht - ‬1 min walk
  • ‪Mélange - ‬3 min walk
  • ‪elbgold Innenstadt - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sofitel Hamburg Alter Wall

At Sofitel Hamburg Alter Wall, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Guests can indulge in massages at the spa, and international cuisine is served at Ticino, which is open for breakfast and dinner. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Public transportation is just a short walk: Rodingsmarkt U-Bahn is 3 minutes and Stadthausbrücke S-Bahn is 4 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 241 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 30 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting services

What to do

  • Golfing nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Seagull Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

Dining

Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner.
Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

Optional extras

  • Wired internet access is available in guestrooms for EUR 6 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 32 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 30 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Alter Hamburg
Alter Wall Hamburg
Hamburg Sofitel
Hamburg Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Alter Wall Hamburg
Sofitel Alter Wall Hotel
Sofitel Alter Wall Hotel Hamburg
Sofitel Hamburg Alter Wall
Wall Hamburg
Accor Hamburg Alter Wall
Sofitel Hamburg Alter Wall Hotel Hamburg
Sofitel Alter Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Hamburg Alter Wall Hamburg
Sofitel Hamburg Alter Wall Hotel Hamburg

Frequently asked questions

Is there a pool at Sofitel Hamburg Alter Wall?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Sofitel Hamburg Alter Wall?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofitel Hamburg Alter Wall?
Yes. Self parking costs EUR 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sofitel Hamburg Alter Wall?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Hamburg Alter Wall?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (3-min drive) are both nearby.
What is there to do at Sofitel Hamburg Alter Wall and nearby?
Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Sofitel Hamburg Alter Wall also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Sofitel Hamburg Alter Wall?
Yes, Ticino offers alfresco dining and international cuisine.
What's the area around Sofitel Hamburg Alter Wall like?
Sofitel Hamburg Alter Wall is located by the river in Hamburg City Center, a short 3-minute walk from Rodingsmarkt U-Bahn and 12 minutes' walk from Miniatur Wunderland.

Sofitel Hamburg Alter Wall Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Good

Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay.
CHASE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super location and excellent service
Excellent stay, super location and nice facilities. Breakfirst buffet is really good.
Keld, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JONAS A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Very nice hotel, enjoyable stay
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mathias, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location near Neuer Wall. Great amenities (must use spa (sauna, pool and gym). The room is small but lovely.
Deborah L, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a business trip, so I can't speak to the hotel's location for sightseeing, but I was very happy with all the services, the size of the room, the quality of the room service meal, etc.
Audrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable bed and great staff. Amazing location. Would stay again and again
Ashley, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rooms don't live up to the rest of the hotel.
The hotel itself was very sleek and modern; the lobby especially had a great ambience. The concierge staff was also extremely helpful and well-informed about the region. Breakfast was good quality, but could have had more variety for the amount charged per person. The spa also had a lovely mood, and the steam room and sauna were very relaxing; the only thing missing was a hot tub as the pool was only somewhat warm. However, the rooms themselves were less than impressive. The rooms have absolutely zero personality (not even a single photograph or painting on the wall). We immediately noticed that the room we were given reeked of smoke, so much so that breathing felt a bit stifling. After mentioning it to the front desk, we were given a different room, which was unfortunately a downgrade from the original room. The right bedside table was broken, dangerously tilted and barely hanging onto the wall. The mattress topper on the bed was unbelievably lumpy, especially on the top, where it poofed up directly (and uncomfortably) underneath the pillows. To make matters worse, the bedsheets had multiple stains and should never have passed housekeeping inspection. At that point, it was late, and we were too tired to switch rooms yet again. Overall, the hotel's outside look and feel doesn't match its room, which were underwhelming and disappointing.
Susanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Claudia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Check in needs improvement. Good location & clean.
The check in was awful as they kept us waiting for room whilst others arriving after us were given rooms. They were busy and could not cope. Had to wait 20 mins at breakfast for a table. The hotel rooms are small but clean and good condition. Location is convenient and quiet.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great rooms and location let down by hotel bar
Lovely canal view, great room and comfy bed. Bar area horrible and uncomfortableHelpful concierge
2-night trip
Verified Hotels.com guest review

8/10 Very good

Tom, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cengin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Christoph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daryn, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hamburg is not Humbug
Great spot A gem And a great town
charles david branigan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location in walking distance of many lovely places. Totally average experience - missed having evening turn down service and the hotel did not provide complimentary water. The staff was responsive but not proactive. It was as expected, nothing more.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

We spent 6 days at the Sofitel Alter Wall. Great location. Staff, without exception, are excellent. Very nice Library for cigar lovers. The welcoming patio, with nice canals views, made for a nice spot for a glass of wine before dinner.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in Hamburg
Stayed at Alter Wall with my son in july. Very centrally located. I upgraded to luxury room to get great view of the city on the 7th floor. Ask to see room first, then you can decide which view you like best. Spacious modern room with great beds. Bathroom with shower and bathtub. Breakfast very tasty for both of us, lots to choose from. Friendly service from all the staff i met. The swimming pool was awesome, we used it every day. Children can only use it in a time period but it was no problem for us. Problaby staying here next time in Hamburg.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel great location great room great bed .great food
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review