Düsseldorf Christmas Market - 6 min drive - 4.9 km
Rhine Promenade - 6 min drive - 5.0 km
Messe Düsseldorf - 7 min drive - 6.4 km
Merkur Spiel-Arena - 9 min drive - 6.8 km
Getting around
Düsseldorf Intl. Airport (DUS) - 17 min drive
Cologne - Bonn Airport (CGN) - 53 min drive
IKEA Kaarst Station - 8 min drive
Düsseldorf Volksgarten Station - 8 min drive
Hubert-Hermes-Straße Düsseldorf Station - 21 min walk
Am Seestern U-Bahn - 3 min walk
Prinzenallee U-Bahn - 5 min walk
Lohweg U-Bahn - 6 min walk
Restaurants
Sonnendeck Düsseldorf - 16 min walk
Beefbusters Düsseldorf - 11 min walk
Brauhaus Joh. Albrecht - 17 min walk
Café-del-Sol - 16 min walk
Thirty Eight - 4 min walk
About this property
Novotel Düsseldorf City West
When you stay at Novotel Düsseldorf City West, you'll be within a 10-minute drive of Konigsallee and Düsseldorf Christmas Market. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. This eco-certified hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Am Seestern U-Bahn is 3 minutes and Prinzenallee U-Bahn is 5 minutes.
Languages
Dutch, English, French, German, Spanish
At a glance
Hotel size
232 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 24 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
What to do
Golfing nearby
Hiking/biking trails nearby
Skiing nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (4359 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Arcade/game room
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
Renovations and closures
The following facilities or services will be unavailable from December 22 2024 to December 25 2024 (dates subject to change):
Dining venue(s)
The following facilities are closed on Sunday:
Bar/lounge
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Self parking costs EUR 24 per day with in/out privileges
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf
Frequently asked questions
Does Novotel Düsseldorf City West offer free cancellation for a full refund?
Yes, Novotel Düsseldorf City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Düsseldorf City West?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Düsseldorf City West?
Yes. Self parking costs EUR 24 per day.
What are the check-in and check-out times at Novotel Düsseldorf City West?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Düsseldorf City West and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services. Novotel Düsseldorf City West also has an arcade and a garden.
Are there restaurants at or near Novotel Düsseldorf City West?
Yes, there's an onsite restaurant. The dining venue will be unavailable from December 22 2024 to December 25 2024 (dates subject to change).
What's the area around Novotel Düsseldorf City West like?
Novotel Düsseldorf City West is a short 3-minute walk from Am Seestern U-Bahn and 18 minutes' walk from Rhine.
Novotel Düsseldorf City West Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 November 2024
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Anthony
Anthony, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
We just went to the hotel on our way to the airport for a night. We arrived very late at night and left at 4 am for the airport. If I were to say what I liked and didn't like, I would say I liked that it wasn't too far from the airport.
Noxolo
Noxolo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
emma
emma, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
23 August 2024
Abdelfattah
Abdelfattah, 1-night trip
Verified Expedia guest review
8/10 Very good
8 August 2024
Conveniently located near U77 and quiet & clean
Nina
Nina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Welcoming staff
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Lovely hotel
Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Liam
Liam, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Recommended
Clean and spacious. Friendly staff
Lee Andrew
Lee Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Very convenient and very comfortable beds
Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Rebecca
Rebecca, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 July 2024
gary
gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Thanks
Great service and location pity about the cleaners !
Leszek
Leszek, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Clean and located in a nice neighborhood
Henry
Henry, 1-night trip
Verified Expedia guest review
8/10 Very good
25 June 2024
Very good hotel . The breakfast was amazing
I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Aleksander
Aleksander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Excellent
Cornel
Cornel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Nadav
Nadav, 4-night trip
Verified Expedia guest review
8/10 Very good
14 April 2024
Nevzat
Nevzat, 3-night trip
Verified Expedia guest review
8/10 Very good
1 April 2024
DaeHyun
DaeHyun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 March 2024
Very good service of this hotel Novotel.
Lyudmyla
Lyudmyla, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Great staff at the front desk, easy to get to.
Alittle outdated but very clean.