JW Marriott Phoenix Desert Ridge Resort & Spa

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View from room
Pillowtop beds, in-room safe, desk, laptop workspace
View from room
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of JW Marriott Phoenix Desert Ridge Resort & Spa

JW Marriott Phoenix Desert Ridge Resort & Spa

4.5 star property
Suburban resort in Desert Ridge with 6 restaurants and 5 outdoor pools

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
5350 E Marriott Dr, Phoenix, AZ, 85054
Main amenities
  • Daily housekeeping
  • Golf course
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools and lazy river
  • Free water park
  • Breakfast available
  • 8 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Desert Ridge
  • Desert Ridge Marketplace - 2 min drive
  • Kierland Commons - 14 min drive
  • Talking Stick Resort Casino - 17 min drive
  • Mayo Clinic Scottsdale - 20 min drive
  • Old Town - 26 min drive
  • Camelback Mountain - 28 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 10 min drive
  • Scottsdale, AZ (SCF) - 15 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 29 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 37 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 40 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 48 min drive

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Placing you 5.9 mi (9.6 km) from Kierland Commons, JW Marriott Phoenix Desert Ridge Resort & Spa features a golf course and a free water park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Stonegrill, one of 6 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. There are 5 outdoor pools and a lazy river at this luxurious resort, and in-room conveniences like refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 950 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 23.00 per day)
  • Onsite valet parking (USD 37.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Lazy river
  • Babysitting (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Golfing
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 29 meeting rooms
  • Computer station
  • Conference space (241106 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 36 holes of golf
  • Golf driving range on site
  • 5 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • Spa tub
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 63-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Revive Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Stonegrill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Twenty6 - This cocktail bar specializes in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern - This brewpub specializes in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Roy's Pacific Rim - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 32 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 150.00

Parking

  • Self parking costs USD 23.00 per day
  • Valet parking costs USD 37.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
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Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
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Marriott Phoenix
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JW Marriott Phoenix Desert Ridge
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JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Staycation July 2022
The room was amazing and everything at the resort was so beautiful!
Taisha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely wonderful!
Amazing resort!! We really enjoyed our two night stay at the JW resort. The pools and lazy river were a lot of fun, we also enjoyed a nice poolside lunch which was delicious. Our room was very clean and spacious. The staff was very friendly and helpful, overall it was a great weekend.
Thor, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall was a really good stay, the only thing I would like to let the hotel know is that the valet personnel need to be more polite and courteous, greet people and say thanks (especially if you tip them), they were kind of rude and no manners at all. I understand these are kids but they should be trained before putting them to work.
Jacqueline, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top Notch Resort!
This is a fantastic resort! I was very impressed from the moment we checked in and received great service with a smile, plus a few perks. Then, the resort was clearly maintained in great condition with eager staff. Despite the hotel being under fairly decent sized renovation during our week, it never hampered our stay. Finally, the pool complex including the lazy river is truly amazing. While no pool was deep enough to swim consistently, there was always plenty to do. There were also yard games set up in a variety of locations. Onsite food options were expensive but of good quality. Although it doesn't have the same geographic advantages of Aulani or the Westin in Hilton Head, this is possibly the nicest resort at which I've stayed.
Luciano, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin P, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
From the moment we arrived we were greeted and asked to be assisted. We declined but it was nice. Entered the building and was greeted and directed to the check in area. The entry desk agent was awesome and friendly. Breakfast was incredible. The lazy river was perfect. Our little one pretty much didnt leave the water slide. What a great experience.
Adam, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful well maintained property. Pool and lazy river are top notch!
Hilary, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great pool and lazy river. The room was spacious and balcony was nice. It was so big, we got lost a few times :)
Julie, 1-night family trip
Verified Expedia guest review