8/10 Very good
25 August 2024
The facility itself was clean and perfect for our weekend stay. Everything was very comfortable. What I did not enjoy was the check-in process. After the front desk checked me in, he sent me across the lobby to the concierge desk where they attempted to tell me that my room came with a free week stay. Then when they went through processing information, it wasn’t free and required a $40 deposit and that I attend a timeshare meeting. All this is going on while my kids are waiting in the car. It was frustrating and if I do ever stay here again, I know now to tell them I don’t want anything and to please just give me the facility bracelets and then head out. I just want to stay somewhere for vacation with my family and maximize family time, not navigate turning down sales pitches.
Verified traveller
2-night family trip
Verified Hotels.com guest review