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Big Apple Hotel

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Outdoor pool
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Overview of Big Apple Hotel

Big Apple Hotel

3.0 star property
3-star hotel in Montego Bay with 2 bars/lounges and outdoor pool

19 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Bar
Map
Queens Dr, Montego Bay, St. James Parish
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Laundry service
  • Wedding services
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking
  • Outdoor swimming pools
  • Snack bar/deli

Room options

About this area

What's nearby

  • Rose Hall Great House - 15 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 1 min drive

Restaurants

  • Jamaican Bobsled Cafe - 7 min walk
  • Air Margaritaville - 8 min walk
  • Usain Bolt's Tracks and Records - 17 min walk
  • China House Restaurant - 3 min drive
  • Sunset Bar & Restaurant - 3 min drive

About this property

Big Apple Hotel

A great choice for a stay in Montego Bay, Big Apple Hotel is just 0.4 mi (0.7 km) from the airport. You can splash around at the outdoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 6:00 AM - 5:30 AM
  • Late check-in subject to availability
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Languages

  • English

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per day

Pets

  • Pets are allowed for an extra charge of USD 20 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Big Apple Hotel Hotel
Big Apple Hotel Montego Bay
Big Apple Hotel Hotel Montego Bay

Frequently asked questions

Does Big Apple Hotel offer free cancellation for a full refund?
Yes, Big Apple Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Big Apple Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Big Apple Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Big Apple Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 20 per accommodation, per day.
Is parking offered on site at Big Apple Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Big Apple Hotel?
You can check in from 6:00 AM - 5:30 AM. Check-out time is 12:30 PM.
What is there to do at Big Apple Hotel and nearby?
Big Apple Hotel has 2 bars and an outdoor pool.
Are there restaurants at or near Big Apple Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Jamaican Bobsled Cafe (7-min walk), Air Margaritaville (8-min walk), and Pier One Seafood (2 mi).
What's the area around Big Apple Hotel like?
Big Apple Hotel is located a short 18-minute walk from Aquasol Beach Park.

Overall score and ratings

4.6

5.4/10

Cleanliness

6.1/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

10/10 Exceptional

My daughter and I traveled a day early and although it was a last minute booking we enjoyed our stay. Major and the ladies at the hotel were very friendly and kind. Peppers Restaurant was the best recommendation that we could have ever asked for.
View from our room
View from our room
Pepper’s Restaurant
Peppe’s Restaurant Bob Marley drink
Lakeita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. This property is a roach infested dump with rooms with smelly sheets and towels and missing light bulbs. While staying at the Big Apple,I fell in a ditch in the driveway which was covered with mini pools of water with a foul pungent like odor. To top this off, I was fraudulently charged for two rooms when I only occupied one. I have been trying to rectify the fraudulent activity for nearly 2 weeks and each time the answer from Expedia has remained the same:"we tried calling the hotel but the manager is not available". As one who as travel the world I can without a doubt say that the Big Apple is the worst place I have ever stayed at. I felt very unsafe and disgusted by this filthy place.STAY AWAY unless who want to be charged for room(s) you did not occupy or you enjoy staying in filth!
Karen, 2-night family trip
Verified Expedia guest review

2/10 Poor

sandra, 2-night trip
Verified Expedia guest review

2/10 Poor

The hotel has potential but the hotel needs upgrading. The rooms have a musty smell. It seems like the owner and workers stay on the compound. The water in the shower didn’t work. The shower have dead bugs. I was disappointed. We woke up to a knock at our door. It was a man asking for money. After that we left. We didn’t feel safe.
Ora, 6-night family trip
Verified Expedia guest review

2/10 Poor

Diane, 1-night trip
Verified Expedia guest review

4/10 Fair

Good ocean view. The room toward Queens Drive is noisy with vehicle sounds all day and night. No wash cloth or towels were provided. The toilet and showers need upgrading. The toilet would not flush properly.
Carla, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE! Horrible!!! I booked 2 rooms for 5 people. Called and confirmed my room the morning of and was told we would have our rooms available to us. I also messaged on Expedia about my arrival and confirmation and received a response just saying “ok”. Upon our arrival we were told that they were fully booked. How is that possible after my money was taken, phone calls was made, and message confirmation???? The big heavy man had me come to his office which stunk since he was in there smoking. He was very condescending me telling me I shouldn’t be so upset and to put my bag down to talk to him. He then said he only had one room that they don’t normally rent out. When we went to check it out it was disgusting! IT SMELLED OF MOLD AND MILDEW. No be talkative, the windows cannot be opened, and the fan that was on was producing zero wind. It was insulting to show ANY one that room. He also tried to question the validity of me calling in which I pulled out my phone and called the same number again, and when the front desk rang he just stared at me. ZERO stars and this venue should be shut down and renovated. Horrible service! They also just had random people in the lobby, in which I believed lived there. It was just a very suspicious venue.
Julene, 1-night family trip
Verified Expedia guest review

2/10 Poor

kiome, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unsafe unclean nothing works on this property
Oliver, 2-night trip
Verified Expedia guest review