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Hotel Royal Neptun

Photo gallery for Hotel Royal Neptun

Exterior
On the beach, beach bar
On the beach, beach bar
Indoor pool, 3 outdoor pools
View from room

Overview of Hotel Royal Neptun

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Hotel Royal Neptun

4.0 star property
Beachfront hotel in Dubrovnik with spa and beach bar

9.0/10 Superb

727 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Kardinala Stepinca 31, Dubrovnik, 20000

Room options

About this area

What's nearby

  • In Babin Kuk
  • Lapad Beach - 9 min drive
  • Gruz Harbor - 15 min drive

Getting around

  • Dubrovnik Airport (DBV) - 36 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • La Castile Restaurant - 4 min walk
  • Komin - 6 min walk
  • Coral Beach Club - 8 min walk
  • Restaurant Tramuntana - 9 min walk
  • Eden - 13 min walk

About this property

Hotel Royal Neptun

At Hotel Royal Neptun, you can spend time at the beach sipping drinks, plus activities like scuba diving, parasailing, and windsurfing are nearby. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Mediterraneo, one of 3 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers like the pool and helpful staff.

Languages

Croatian, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Hiking/biking trails
  • Personal watercraft (motorized)
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Croatian
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.
Zoe - This beachfront restaurant serves brunch, lunch, and dinner.
La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.
On the Rocks - This cocktail bar is located by the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs EUR 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The outdoor pool closes for the season in October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property's swimming pools are subject to closure periodically due to weather conditions.

Also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Frequently asked questions

Does Hotel Royal Neptun offer free cancellation for a full refund?
Yes, Hotel Royal Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Royal Neptun?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Hotel Royal Neptun on 26 December 2022 start from ₹6,554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Royal Neptun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Royal Neptun?
Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Hotel Royal Neptun?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Royal Neptun?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Royal Neptun?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Hotel Royal Neptun?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Royal Neptun and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Royal Neptun also has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Royal Neptun?
Yes, there are 3 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include La Castile Restaurant (4-min walk), Komin (6-min walk), and Coral Beach Club (8-min walk).
What's the area around Hotel Royal Neptun like?
Hotel Royal Neptun is a short 15-minute walk from Lapad Beach and 10 minutes' walk from Copacabana Beach.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Hamid, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Did not get room we paid for.
It was a beautiful hotel but did not get the room we paid for and female receptionist refused to move us.Otherwise could not fault anything else.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Timothy, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel Nice location Very clean Good food and services Friendly staff
Jasna, 17-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Staff and View
Fantastic views and great staff. Everyone at front desk/concierge is incredibly helpful. Hotel location on water and with a walking path to other restaurants is great. A short taxi ride to Old Town.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yehuda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great.
Barbara, 4-night family trip
Verified Expedia guest review

6/10 Good

Thulani, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous!
We had a fabulous time in Dubrovnik, particularly around Old Town and Cavtat. The accommodation at the Royal Resort is fantastic. Initially our requested ‘sea view’ was obscured by trees but we were moved the following day and were very happy with the new room. It’s definitely worth paying extra for. Breakfast is great with a huge amount of choice to suit everyone. There’s plenty of swimming pool and sunbathing options but getting into the sea in some parts is quite treacherous. The resort location is perfect for a stroll into town or for catching a bus to the Old Town.
Cavtat
View from pool
Carrie, 7-night trip
Verified Hotels.com guest review