City-Hotel Ochsen, nestled in the heart of Zug Old Town, offers a tranquil retreat with a breakfast buffet and international cuisine at Restaurant au premier. Unwind on the scenic terrace or rejuvenate at the sauna. With dry cleaning/laundry services and luggage storage available, guests can enjoy their stay without worrying about details.
Located near a train station, City-Hotel Ochsen is a great choice for a stay in Zug. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant au premier, which serves international cuisine. Other features include a bar/lounge, a sauna, and a snack bar/deli.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
42 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Smoking rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Off-site parking within 492 ft (CHF 15 per day); discounts available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends
Restaurant au premier - This restaurant specializes in international cuisine.
Bar du Boeuf - This bar specializes in international cuisine. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 170 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Cribs/infant beds are available for CHF 50.0 per night
Rollaway beds are available for CHF 85.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 24 per pet, per night
Parking
Parking is available nearby and costs CHF 15 per day (492 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug
Frequently asked questions
Does City-Hotel Ochsen offer free cancellation for a full refund?
Yes, City-Hotel Ochsen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City-Hotel Ochsen?
Yes, pets are welcome. There's a charge of CHF 24 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at City-Hotel Ochsen?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by City-Hotel Ochsen?
Yes, an airport shuttle is available. The charge is CHF 170 per vehicle one-way.
What are the check-in and check-out times at City-Hotel Ochsen?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at City-Hotel Ochsen?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (24-min drive) is nearby.
What is there to do at City-Hotel Ochsen and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a sauna and a fitness center.
Are there restaurants at or near City-Hotel Ochsen?
Yes, Restaurant au premier offers international cuisine.
What's the area around City-Hotel Ochsen like?
City-Hotel Ochsen is a short 1-minute walk from Zug Old Town and 5 minutes' walk from Museum in der Burg.
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City-Hotel Ochsen Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 July 2024
Lovely hotel in a lovely place.
Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Martyn
Martyn, 1-night trip
10/10 Exceptional
25 June 2024
Great hotel
Nice town and hotel. Very modern and clean and great bed.
Mike
Mike, 1-night trip
10/10 Exceptional
6 May 2024
Very good location
Stayed three nights on a weekend vacay, good breakfest, friendly staff
Mathias
Mathias, 3-night trip
10/10 Exceptional
23 November 2022
Great location
Andrew
Andrew, 1-night trip
10/10 Exceptional
20 April 2023
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Dawn
Dawn, 3-night trip
8/10 Very good
18 September 2024
The hotel looks just renovated.
Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed.
Very kind reception staff.
Verified traveller
1-night trip
10/10 Exceptional
16 June 2024
Great hotel in beautiful part of town.
Beautiful hotel in the old part of the city. Very picturesque.
The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Margrit
Margrit, 1-night trip
10/10 Exceptional
4 April 2023
Private and Professional Swiss Hotel
Good stay with very professional staff and hotel is very private.
Ursula
Ursula, 3-night trip
10/10 Exceptional
17 June 2024
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Michelle
Michelle, 1-night trip
10/10 Exceptional
10 June 2024
Friendly
Joe
Joe, 1-night trip
10/10 Exceptional
26 August 2022
A night in Zug
A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
David
David, 1-night trip
10/10 Exceptional
6 October 2023
Very nice hotel! Cleanliness is irreproachable. All details well thought.
Olga
Olga, 1-night trip
10/10 Exceptional
18 February 2023
Amazing
It was amazing the satff were super friendly Dominic the concierge was fantastic
Gavin
Gavin, 3-night trip
10/10 Exceptional
5 October 2023
refrigerator might be a plus
VOLKER
VOLKER, 3-night trip
6/10 Good
17 July 2024
No airconditioning
Pance
Pance, 3-night trip
10/10 Exceptional
22 October 2022
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Propre et confortable, decor bien pensée. Personnel professionnel mais aimable et sympa. Bonne situation dans le vieux quartier et près du lac. Nous retournons.