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Royal Orchid

5.0 star property
Santa Cruz beach aparthotel with spa and outdoor pool

Photo gallery for Royal Orchid

View from property
Indoor pool, outdoor pool, pool umbrellas
Terrace/patio
Exterior detail
Private beach nearby, scuba diving, snorkelling
When you stay at Royal Orchid, you'll be within a 15-minute drive of Madeira Botanical Garden and Funchal Farmers Market. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and international cuisine is served at Catelaia, which is open for breakfast, lunch and dinner. An indoor pool and an outdoor pool are other highlights, and apartments offer conveniences such as fridges and microwaves.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • 98 smoke-free apartments
  • Daily housekeeping
  • Private beach
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub

Feel at home (6)

  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio (Land View)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio (Land View)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 20 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Studio, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Senior Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Senior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 1,002 reviews
The price is ₹15,893
₹16,909 total
includes taxes & fees
26 Mar - 27 Mar
Pestana Carlton Madeira Ocean Resort Hotel
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About the area

Map
Travessa Vista Da Praia, S/N, Santa Cruz, Madeira Region, 9125-039

What's nearby

  • Reis Magos Beach - 4 min walk - 0.4 km
  • Madeira Botanical Garden - 9 min drive - 8.5 km
  • Palheiro Gardens - 11 min drive - 6.5 km
  • Funchal Farmers Market - 11 min drive - 9.8 km
  • CR7 Museum - 12 min drive - 10.8 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 14 min drive
  • Free area shuttle

Restaurants

  • ‪Praia dos Reis Magos - ‬10 min walk
  • ‪La Carbonara Garajau - ‬6 min walk
  • ‪Laranjinha - ‬7 min walk
  • ‪Residencial Klenks Café - ‬11 min walk
  • ‪Bar Riu Palace - ‬8 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Royal Orchid

When you stay at Royal Orchid, you'll be within a 15-minute drive of Madeira Botanical Garden and Funchal Farmers Market. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and international cuisine is served at Catelaia, which is open for breakfast, lunch, and dinner. An indoor pool and an outdoor pool are other highlights, and apartments offer conveniences like refrigerators and microwaves.

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Property size

    • 98 apartments
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 5.00 per day)
    • On-site parking is limited
DONE

Off-site

    • Free area shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 2 treatment rooms
  • Facials
  • Body treatments
  • Body wraps
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Aromatherapy
  • Manicures and pedicures
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 5.00 per day)
  • Limited onsite parking
  • Free area shuttle
  • On site car rental

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Catelaia

Food and drink

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 8.5 per person
  • 1 poolside bar

Bathrooms

  • Bathtub or shower
  • Hair dryer

Entertainment

  • LCD TV with satellite service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Safe (surcharge)
  • Wedding services
  • 24-hour front desk

Location highlights

  • Near the sea
  • On the waterfront

Things to do

  • Fitness center
  • Fitness classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Mountain biking on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 98 rooms
  • 7 floors
  • 1 building
  • Built in 1993

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Catelaia - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8.5 per person
  • Safes in guestrooms can be used for EUR 1.25 per night

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Uncovered self parking costs EUR 5.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Royal Orchid Canico
Royal Orchid Canico
Royal Orchid Hotel
Royal Orchid Hotel
Hotel Royal Orchid
Royal Orchid Santa Cruz
Royal Orchid Hotel Santa Cruz

Frequently asked questions

Is there a pool at Royal Orchid?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Royal Orchid?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Orchid?

Yes. Self parking costs EUR 5.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Royal Orchid?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Royal Orchid and nearby?

Have fun with onsite activities like mountain biking, snorkeling, and scuba diving. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Royal Orchid also has an outdoor pool and a sauna, as well as a steam room.

What's the area around Royal Orchid like?

Royal Orchid is located on the waterfront, a short 4-minute walk from Ponta da Oliveira and 4 minutes' walk from Reis Magos Beach.

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Royal Orchid Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

11-night trip

4/10 Fair

2 av 5
Hotellet ligger fint vid havet med fint utsikt. Rymligt hotellrum och ok badrum. Servicen når inte upp till förväntningarna. Receptionen är inte intresserade av att hjälpa till med information. Maten på hotellet får 1 av 5 möjliga, vad ni är ni gör akta er för nyårsmeny. Gymmet är slitet och man känner sig inte välkommen där. Rummet var väldigt lyhört. Vi kommer inte att boka om detta hotell fast att vistelsen på Madeira var för övrigt fantastiskt.
Elias, 7-night trip

6/10 Good

Die Nähe zur Tauchbasis und die Sauberkeit in den Zimmern... allerdings ist es in den Zimmern immer etwas feucht/klamm... es würde auch mal nicht schaden über den Notausgang-Tafeln die Spinnweben zu entfernen... ;-)
Stephan, 7-night trip

8/10 Very good

9-night trip

6/10 Good

Parking Situation is terrible. You must be back at 16:00 Hrs otherwise you must fight for a parking lot. On our first night (arrivel after 7 PM) it took us 60 Minutes to get a parking lot near by. Further we notic, that Hotel employees taking parking lots away for guest. No Disable parking lot on the property. The hotel is not good for people in a weehlchair or with cruches. Not really suitable for handicaped people. Otherwise, nice hotel, Breakfast not good , but acceptable. Cleaning very good. Hotel Staff. very friedly and helpfull. However. Facing the daily fight for a parking lot, we will chosse a different hotel next time.
Uwe, 7-night trip

10/10 Exceptional

Good location, not far from Funchal and from the airport. Public bus very near. Rooms are clean and nice (except the ones near the public areas like terraces or stairs very close to the balcony with people coming uop and down). Breakfast was also OK, quite big variety, although similar every day. Swimming pool very small, but direct access to the ocean. Fitness Centre open only till 21.30 during weekdays and till 20.00 on Saturdays and Sundays (It was the most weird and crazy there). Many floors and only one lift. So you must be prepared for using stairs. If anybody needs TV, the TV set will be a little surprising: very small. Strange for such a hotel.
Marek, 7-night trip

6/10 Good

club plongée dans l'hôtel
idéal pour la plongée attention des escaliers partout! buffet du soir pas à notre goût
laurence, 7-night trip

10/10 Exceptional

great hotel big rooms great location about 10 minutes drive from downtown funchal free parking available fantastic view of ocean deliscious breakfast available lots of stairs no beach wifi available
Kevin, 3-night trip

8/10 Very good

Geräumiges Studio direkt am Felsstrand
Das Hotel ist schon etwas älter, aber sauber - allerdings ist von der Lage her ein Auto von Vorteil - eine Autovermietung befindet sich direkt vor dem Hotel. Absolut spektakulär ist die Lage betreffend Aussicht.
Ruth, 4-night trip

6/10 Good

Camera antica poco confortevole anche se spaziosa.

6/10 Good

Hotel direkt am Meer
Reception Personal teilweise sehr unfreundlich. Reichhaltiges Frühstück aber keine Abwechslung, kastrophaler Kaffee. Großes Appartement, aber sehr laut. Küche mit teilweise defekten Utensilien.
Silvia, 9-night trip

8/10 Very good

Nice hotel
Hotel with large spacious rooms, we were on b+b basis and found the breakfast to be good with plenty of choice, Due to poor weather conditions we were unable to use the outdoor pool and sun bathing facilities but all looked lovely.
janet, 7-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Chris, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

hübsches hotel direkt am meer
beim zimmerservice war mir das austauschen der badetücher nicht ganz klar. es klebte ein hinweis an die umwelt an der wand austauschen = über die adewanne hängen nicht austauschen = an der stange aufhängen die tücher wurden ausgewechselt obwohl ich sie an der stange hängen liess und einmal wurden keine neuen hingehängt obwohl auch kein Austausch gewünscht war. ansonsten sehr freundliches personal!
Jenny, 7-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Tolle Hotelanlage mit eigenem Zugang zum Meer.
Die Verknüpfung der Infrastruktur von drei Hotels ergibt eine gelungene Vervielfältigung der Möglichkeiten für den Gast. Besonders die Poollandschaft, SPA und die direkten Zugänge zum Meer haben uns gefallen. Der Tauchkurs am "hoteleigenen" Riff war einer der Höhepunkte unserer Zeit in diesem Hotel. Die andere Seite der Bündelung der Kapazitäten: z.B. das zentrale gemeinsame Frühstücks-Buffet ist zwar ohne Zweifel wirtschaftlich und logistisch sinnvoll - führt aber sehr zum Gefühl der "Massenabfertigung"...
Dieter, 5-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hôtel très agréable conforme au descriptif du site
Bien situé près d'une entrée sur la voie rapide (nous avions loué une voiture ce qui me parait indispensable pour profiter de l 'île), en bord de mer. Nous avions choisi un studio vue mer avec petit déjeuner ( conforme aux photos du site ). Très grande pièce lumineuse avec cuisine équipée et balcon. Petit déjeuner buffet copieux avec beaucoup de fruits frais,petits pains variés et service impeccable sur une terrasse vue mer, servi jusqu'à 11h, parfait pour les gros dormeurs que nous sommes! Accueil très sympathique, un grand merci à André qui parlait bien français et nous a donné plein de bons conseils notamment pour les routes à prendre pour visiter l'île (nous avons loué un GPS à l'hôtel 5€ par jour, 3 fois moins cher qu'avec le loueur de voiture !! ) La femme de ménage était charmante. Bref un bon rapport qualité/prix pour ce séjour.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good holiday, but could do with some TLC.
Never been to Madeira before, decided to give it a try. This place was nice and central to where we wanted to go, and as it turned out, a pleasant spot. I had booked mountain view room, but what we got was a huge room (Room 218), above the entrance area, with 2 small windows at the side of the room, overlooking the entrance steps, and a frosted glass partition above reception itself. The view was not good, the room a bit dark. We did try for an upgrade but the place was fully booked. As it happens, we were hardly in there apart from sleeping so it wasn't too big an issue in the end. Comfortable enough, with large patio areas and sea views at the back where all the balconies were situated. The patios were on multiple layers down to the sea with plenty of loungers etc. However, the areas themselves were looking shabby, rusted guard rails, stained and worn loungers, the place needs a face lift. There was a gym, quite well equipped, and saunas and jacuzzi with pools. Breakfast was self service and plentiful, although it did get crowded and the food toward the end of the week bland. Plenty of bars nearby, some excellent eating. There is also a free shuttle bus to Funchal, but you must book to get a place. This place was a 5 star RCI resort, but no longer. Still well worth a visit and I would return.
Chris, 7-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very pleasant hotel
Nice hotel with great facilities , great sea views , good food and very helpful staff good regular buses to funchal and good restuarants in walking distance
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel mit Top Anlage
Hotel hat perfekte Meerblick, etwas weit von alles und wäre gut, wenn ein Auto zu Verfügung gibt’s,, Hotel ist etwas schon alt, Essen ist OK!
This review was submitted before 2018 and has not been verified.

8/10 Very good

großes sauberes Zimmer;
This review was submitted before 2018 and has not been verified.

8/10 Very good

royal orchid canico
Large apartment very clean .in a lovely location. Had breakfast in the Rocomor hotel which the royal orchids has a corridor leading to as they had building works. Which was outside and overlooked the bay . Only stayed one night .but would go back. Very small pool though
This review was submitted before 2018 and has not been verified.

8/10 Very good

Lovely Hotel next to the Sea in quiet location.
The staff were very friendly and helpful. Easy access using Hotel or Public Bus and Taxi to Funchal. Book a Minibus trip at reception, Nun's Valley trip was great, lots of places to visit and things to do, Cable Car trip to Monte Palace Gardens, Catamaran Dolphin spotting, Aqua Park nearby etc etc. Some great restaurants within walking distance near the Spar shop and lovely lady with souvenir shop, carry on along the coast to Reis Magos for a swim in the sea.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

One of the best Hotels we have stayed in
Hotel was one of the best we have stayed in Staff were fantastic Room was perfect Food was Great We will be going back
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excellent Staff
Excellent staff, going out of their way to help and accommodate, both on Reception and in the Restaurant and Bar. I had a very pleasant stay. Thank you.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Rapport qualité prix
Sejour du 12 fevrier 2015 au 23 fevrier 2015 Hotel bien situé en cette période Calme et reposant Bel emplacement En été ? Pratique pour faire des visites en bus ou en voiture si c'est le cas Personnel agréable et serviable en cette période