Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km
Getting around
Kumamoto Airport (KMJ) - 50 min drive
Fujisakigumae station - 18 min walk
Kumamoto Station - 25 min walk
Kumamoto Minami Station - 29 min walk
Restaurants
松屋 - 2 min walk
らーめん おっぺしゃん 熊本本店 - 1 min walk
すき家 - 3 min walk
立ち呑み タマヤ - 1 min walk
メイドカフェQT - 1 min walk
About this property
CANDEO HOTELS KUMAMOTO SHINSHIGAI
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a great location, putting you within a 15-minute walk of Kumamoto Castle. The helpful staff and location get great marks from fellow travelers.
Languages
English, Japanese, Korean
At a glance
Hotel size
380 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Offsite parking within 1640 ft (JPY 1100 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person
Parking
Parking is available nearby and costs JPY 1100 per night (1640 ft away)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto
Frequently asked questions
Are pets allowed at CANDEO HOTELS KUMAMOTO SHINSHIGAI?
Sorry, pets aren't allowed.
What are the check-in and check-out times at CANDEO HOTELS KUMAMOTO SHINSHIGAI?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What's the area around CANDEO HOTELS KUMAMOTO SHINSHIGAI like?
CANDEO HOTELS KUMAMOTO SHINSHIGAI is in Chuo Ward, a short 14-minute walk from Kumamoto Castle and 5 minutes' walk from Sakura Machi Kumamoto. Travelers say that the hotel is in a great location.
CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
gadi
gadi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Ingela Catrin
Ingela Catrin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Hung Ping
Hung Ping, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
kouji
kouji, 3-night trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Wing Wah
Wing Wah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
kAZUNARI
kAZUNARI, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Hanyin
Hanyin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
擁有無敵大浴場的酒店
酒店位置方便,就在市電辛島町附近,check in 時升級了大房間,房間很乾淨整潔,露天浴場很棒,唯早餐一般
Chi Shing
Chi Shing, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
seung min
seung min, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
Shuk Ching
Shuk Ching, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
t t
t t, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
JU LING
JU LING, 4-night family trip
Verified Hotels.com guest review
6/10 Good
29 August 2024
Kenta
Kenta, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 August 2024
Suet Li
Suet Li, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Kit Leng
Kit Leng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
I would like to stay in this hotel again
Great location nice service .Moderately sized room,nice hot spring pooi.
ching-yu
ching-yu, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
good!!!
hongguk
hongguk, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
Fumihiro
Fumihiro, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
Busy inner city area hotel
It’s a value tier hotel with helpful staff. Do note the fridge has button issue and the laundry status shown on TV isn’t accurate. The renovation didn’t include updating charging outlets, the room feels very early 90’s.
hannah
hannah, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Great hotel, clean mordern and great location.
Sky Spa and Sauna are free and must use, very clean and organize.
Hoang
Hoang, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Candeo Hotels Kumamoto
spacious and comfortable room, convenient location.
WING SZE
WING SZE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
This was an excellent hotel stay for our family. The hotel is very quiet, clean, and the staff was very helpful and professional.
I would highly recommend for families with small children (though be aware the spa is a no-clothing spa). The location is near a walkable street mall and public tram stop.