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All properties in Gatlinburg, Tennessee, United States of America

Quality Inn & Suites

Mountain hotel within easy reach of Herbert Holt Park

  • Free WiFi and free parking
From
Rs5,513

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Guest Room. Image 1 of 32.
1 / 32Guest Room
8.0.Very good.
  • Spacious, clean room. Service fine.

    May 5, 2021

  • It was a good stay overall

    Apr 25, 2021

See all 324 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Convenient
Quiet
Safe
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 86 guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour business center
  • Terrace
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In a national park
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Herbert Holt Park - 8 min walk
  • Great Smoky Mountains National Park - 1.6 mi / 2.6 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Non Smoking (No Pets)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)
  • Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)
  • Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
  • Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

Location

  • In a national park
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Herbert Holt Park - 8 min walk

What’s around

Landmarks

  • In a national park
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Herbert Holt Park - 8 min walk
  • Great Smoky Mountains National Park - 1.6 mi / 2.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 30.00 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Outdoor seasonal pool

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Gatlinburg Red Roof Inn
  • Quality Inn & Suites Hotel Gatlinburg
  • Red Roof Inn Gatlinburg
  • Red Roof Inn Hotel Gatlinburg
  • Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
  • Red Roof Inn And Suites Gatlinburg - Aquarium
  • Quality Inn Gatlinburg
  • Quality Gatlinburg
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Gatlinburg

Optional extras

Rollaway beds are available for USD 25.0 per day

Pets are allowed for an extra charge of USD 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

The seasonal pool is open from May to September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quality Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 30.00 lbs per pet. There's a charge of USD 20.00 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Atrium Pancakes (7-min walk), Pancake Pantry (14-min walk), and New Orleans Sandwich Company (15-min walk).
  • Have fun with nearby winter activities like skiing. Quality Inn & Suites also has a seasonal outdoor pool.
8.0.Very good.
  • 8.0.Very good

    Cozy, a bit outdated, mostly clean

    Cozy, a bit outdated, mostly clean, best price for the location, 15 minutes you're in Gatlinburg downtown

    Jonrich, 1 night trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dog friendly

    Our room was clean and the beds were very comfortable. Slight odor in room, but it was a dog friendly room. Would definitely stay there again.

    Janet, 1 night trip with friends, Apr 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was nice and clean. The staff were friendly. It was in a good location 5 min drive from the strip.

    Maxie, 3 night family trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    This was no retreat during Covid... Very basic.

    Our bed had a slump in the middle that we sank into. It was decent consisering our long drive and how exhausted we were, but that mattress was definitely ready to be replaced. We were told after we checked in that they weren't doing a hot breakfast due to Covid, which is entirely unacceptable. We have stayed at several hotels during Covid and they still managed to provide hot breakfast as advertised while practicing social distancing, cleanliness, and packaging and/or boxing. We got a muffin and a granola bar in a brown bag. There were apples and oranges and coffee. No juice, no milk boxes. To say we got what we were expecting based on photos is a huge overstatement. I would wait to stay here until Covid is over. Otherwise spend your money somewhere else.

    1 night trip, Apr 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good place need maintanence

    Hotel need maintanence and more nice with customers.

    victor, 1 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No hot breakfast.

    My only issue with our stay at this hotel was the lack of a hot breakfast that was advertised. We had stayed at a different hotel the first night out on our travels and they had a hot breakfast. The other hotel had figured out a way to have a hot breakfast and keep the guests and stay safe. Please remove the “hot breakfast” from the description of amenities until the “hot breakfast” is being served.

    Sandra, 5 night family trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel bathroom smelt like straight weed. Not enough parking for amount of hotel rooms. Barely kept bags for dog waste readily available in their pet area.

    David, 2 night family trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Customer Service

    Upon check-in the front desk asked for my credit card in case I decide to "destroy his property". I asked why does he think I would do that? He indicated the last couple that stayed there, the boyfriend punched a hole in the wall while fighting with his girlfriend. Then he talked about a kid wearing a helmet horse playing and slid into the wall. He was very rude. The buildings are very old and run down, however, clean. It was ok considering last minute trip for my son's basketball tournament at Rocky Top Sports.

    2 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The Hotel is very dated and needs work. Nothing special, very basic.

    Nick, 1 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel pictures on website or booking sites don’t look like them in person...the bathroom was nasty and dirty...the beds are wore out as for you can see one side lower then the other...the rooms had a foul smell and the staff was not nice or helpful when asked questions or needed help...the rooms were above us kept us up most of the stay with it sounding like a stampede and the office did nothing...I will not recommend it or go back

    Benjamin, 3 night trip, Mar 15, 2021

    Verified Hotels.com guest review

See all 324 reviews