Located in the heart of the city, The Klagan Regency offers a vibrant retreat. Explore the shopping mall on site, unwind at the rooftop terrace with great city views or take a refreshing dip in the outdoor pool.
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450
What's nearby
1Borneo Hypermall - 4 min walk - 0.4 km
University of Malaysia Sabah - 3 min drive - 2.0 km
Borneo Marine Research Institute - 9 min drive - 6.9 km
Hospital Wanita Dan Kanak-Kanak Sabah - 10 min drive - 8.7 km
Jesselton Point Ferry Terminal - 11 min drive - 13.1 km
Getting around
Kota Kinabalu Intl. Airport (BKI) - 32 min drive
Tanjung Aru Station - 25 min drive
Kinarut Station - 29 min drive
Putatan Station - 33 min drive
Restaurants
McDonald's - 4 min walk
Sufian Cafe - 4 min walk
Seoul Garden - 5 min walk
Sabah Korea Restaurant - 4 min walk
Mia Boat Noodle - 4 min walk
About this property
The Klagan Regency
The Klagan Regency features a rooftop terrace and puts you within a 15-minute drive of Imago Shopping Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English, Malay
At a glance
Hotel size
269 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4 AM
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Pool table
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Partially open bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for MYR 120.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Does The Klagan Regency offer free cancellation for a full refund?
Yes, The Klagan Regency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Klagan Regency?
Yes, there's an outdoor pool.
Are pets allowed at The Klagan Regency?
Sorry, pets aren't allowed.
Is parking offered on site at The Klagan Regency?
Sorry, there's no onsite parking at The Klagan Regency.
What are the check-in and check-out times at The Klagan Regency?
Check-in start time: 3 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-out is available.
What is there to do at The Klagan Regency and nearby?
The Klagan Regency has an outdoor pool.
Are there restaurants at or near The Klagan Regency?
Yes, there's an onsite restaurant.
What's the area around The Klagan Regency like?
The Klagan Regency is located a short 4-minute walk from 1Borneo Hypermall.
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The Klagan Regency Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
We had a good time. Staff is very kind and helpful.
Ali
Ali, 7-night trip
4/10 Fair
8 June 2024
The hotel is run down. The mgmt need to train the staff for excellent and good service.
Sukhdev Singh
Sukhdev Singh, 3-night trip
8/10 Very good
10 October 2024
Verified traveller
3-night trip
10/10 Exceptional
5 October 2024
mun kin
mun kin, 1-night trip
10/10 Exceptional
25 July 2024
pik ha bearsa
pik ha bearsa, 3-night trip
10/10 Exceptional
10 July 2024
mun kin
mun kin, 3-night trip
10/10 Exceptional
6 July 2020
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Manivannan
Manivannan, 3-night trip
10/10 Exceptional
8 June 2020
the best place for holiday, good service
Rafiee
Rafiee, 1-night trip
10/10 Exceptional
26 May 2020
Sew
Sew, 1-night trip
10/10 Exceptional
19 March 2020
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
Verified traveller
2-night trip
10/10 Exceptional
19 March 2020
Mohd Hanafi
Mohd Hanafi, 1-night trip
10/10 Exceptional
15 March 2020
Awesome nice place to stay with famili
Verified traveller
1-night trip
10/10 Exceptional
4 March 2020
best stay in sabah
Verified traveller
4-night trip
8/10 Very good
28 February 2020
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Aimi
Aimi, 1-night trip
10/10 Exceptional
16 February 2020
Verified traveller
4-night trip
10/10 Exceptional
1 February 2020
myoung senn
myoung senn, 1-night trip
8/10 Very good
16 January 2020
Verified traveller
5-night trip
8/10 Very good
9 January 2020
Verified traveller
1-night trip
8/10 Very good
31 December 2019
Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
David
David, 2-night trip
8/10 Very good
31 December 2019
Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
David
David, 1-night trip
10/10 Exceptional
30 December 2019
the best hotel
Verified traveller
2-night trip
8/10 Very good
20 December 2019
Verified traveller
2-night trip
4/10 Fair
17 December 2019
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.