The Klagan Regency

3.5 star property
Kota Kinabalu hotel with outdoor pool, connected to a shopping center

Photo gallery for The Klagan Regency

Outdoor pool
Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds
Interior entrance
Exterior
Located in the heart of the city, The Klagan Regency offers a vibrant retreat. Explore the shopping mall on site, unwind at the rooftop terrace with great city views or take a refreshing dip in the outdoor pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe King Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Hair dryer
Shower/tub combination
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Suite

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Hair dryer
Shower/tub combination
Minibar
Free bottled water
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Superior King Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Hair dryer
Shower/tub combination
Minibar
Free bottled water
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Hair dryer
Shower/tub combination
Minibar
Free bottled water
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Hair dryer
Shower/tub combination
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Standard Room No Window

  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450

What's nearby

  • 1Borneo Hypermall - 4 min walk - 0.4 km
  • University of Malaysia Sabah - 3 min drive - 2.0 km
  • Borneo Marine Research Institute - 9 min drive - 6.9 km
  • Hospital Wanita Dan Kanak-Kanak Sabah - 10 min drive - 8.7 km
  • Jesselton Point Ferry Terminal - 11 min drive - 13.1 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 32 min drive
  • Tanjung Aru Station - 25 min drive
  • Kinarut Station - 29 min drive
  • Putatan Station - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Sufian Cafe - ‬4 min walk
  • ‪Seoul Garden - ‬5 min walk
  • ‪Sabah Korea Restaurant - ‬4 min walk
  • ‪Mia Boat Noodle - ‬4 min walk

About this property

The Klagan Regency

The Klagan Regency features a rooftop terrace and puts you within a 15-minute drive of Imago Shopping Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, Malay
VISIBILITY

At a glance

Hotel size

    • 269 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 4 AM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for MYR 120.00 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Barclaycard

Also known as

1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu

Frequently asked questions

Does The Klagan Regency offer free cancellation for a full refund?

Yes, The Klagan Regency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Klagan Regency?

Yes, there's an outdoor pool.

Are pets allowed at The Klagan Regency?

Sorry, pets aren't allowed.

Is parking offered on site at The Klagan Regency?

Sorry, there's no onsite parking at The Klagan Regency.

What are the check-in and check-out times at The Klagan Regency?

Check-in start time: 3 PM; Check-in end time: 4 AM. Check-out time is noon. Express check-out is available.

What is there to do at The Klagan Regency and nearby?

The Klagan Regency has an outdoor pool.

Are there restaurants at or near The Klagan Regency?

Yes, there's an onsite restaurant.

What's the area around The Klagan Regency like?

The Klagan Regency is located a short 4-minute walk from 1Borneo Hypermall.

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The Klagan Regency Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a good time. Staff is very kind and helpful.
Ali, 7-night trip

4/10 Fair

The hotel is run down. The mgmt need to train the staff for excellent and good service.
Sukhdev Singh, 3-night trip

8/10 Very good

3-night trip

10/10 Exceptional

mun kin, 1-night trip

10/10 Exceptional

pik ha bearsa, 3-night trip

10/10 Exceptional

mun kin, 3-night trip

10/10 Exceptional

Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Manivannan, 3-night trip

10/10 Exceptional

the best place for holiday, good service
Rafiee, 1-night trip

10/10 Exceptional

Sew, 1-night trip

10/10 Exceptional

Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
2-night trip

10/10 Exceptional

Mohd Hanafi, 1-night trip

10/10 Exceptional

Awesome nice place to stay with famili
1-night trip

10/10 Exceptional

best stay in sabah
4-night trip

8/10 Very good

Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Aimi, 1-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

myoung senn, 1-night trip

8/10 Very good

5-night trip

8/10 Very good

1-night trip

8/10 Very good

Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
David, 2-night trip

8/10 Very good

Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
David, 1-night trip

10/10 Exceptional

the best hotel
2-night trip

8/10 Very good

2-night trip

4/10 Fair

Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
2-night trip

8/10 Very good

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1-night trip

8/10 Very good

Parking problemmmmm
2-night trip