Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

Photo gallery for Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

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In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room, 2 Twin Beds, Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

3.0 star property
Suburban Neuenkirch hotel with bar/lounge

8.2/10 Very good

536 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bar
Map
Raststaette Luzern Neuenkirch A2, Neuenkirch, LU, 6023
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Burgenstock - 37 min drive

Getting around

  • Zurich Airport (ZRH) - 59 min drive
  • Neuenkirch Sempach-Neuenkirch Station - 8 min drive
  • Sursee Station - 15 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 18 min drive

About this property

Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

3-star hotel in a rural location
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • A gift shop, an elevator, and a vending machine
  • Multilingual staff, a computer station, and a 24-hour front desk
  • Guest reviews say good things about the breakfast, overall value, and WiFi
Room features
All guestrooms at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel include amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (75 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and Clean Promise (IHG).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Luzern
Holiday Inn Express Luzern Hotel
Holiday Inn Express Luzern Hotel Neuenkirch
Holiday Inn Express Luzern Neuenkirch
Holiday Inn Express Neuenkirch
Luzern Holiday Inn Express
Luzern Neuenkirch
Neuenkirch Luzern
Holiday Inn Express Luzern Neuenkirch Hotel

Frequently asked questions

Does Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
Yes, pets are welcome. There's a charge of CHF 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (19-min drive) is nearby.
What is there to do at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel and nearby?
Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel has a picnic area and a garden.
Are there restaurants at or near Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel?
Yes. Nearby restaurants include Gasthaus Bahnhof (2.6 mi), Ace Cafe Luzern - Rothenburg (3 mi), and Türmli (3.4 mi).

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

The hotel in general is going down, as opposed to previous times I have stayed there. Breakfast is not a good as in the past. Maybe They will lose the Holiday Inn franchise soon. Right now the hotel is below Holiday Inn Express standards.
JOSE, 2-night business trip
Verified Hotels.com guest review

6/10 Good

gepstein, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad Majid, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Pros - Good Hotel, no AC but fan is provided, good breakfast and staff! Cons - Not the best location for public transport users! It is better to make informed decisions. Hope my review helps others in their decision to book their stay. For public transport users, nearest bus station is 1.5 km away. One has to cross a village with big patches of green lands and barns around. We walked that road at 10 pm at night. Luckily sun sets late in summers so some faint light saved us. Please do not try this in winters. Took us 30 mins to reach hotel but it was scary as hell to walk that lonely road in shadows and low light, with 2 kids. Next day we tried to get uber or taxi to go to nearest Train Station that was 3 km away from hotel. Uber said 10 fr but never came. Hotel taxi said 40 fr which was a rip off. We decided to walk the same 1.5 km road and catch bus instead. Walk through barns and meadows during the day, cool right? Wronggg!! Half way through that road, at the barn, an unleashed dog started barking at us and no owners came out to leash it or let us pass that road. We went back that road to get away from the dog, walked further through a grassy meadow to find a parallel road that connected to the bus stop. Luckily no other interruptions on the lonely road and we managed to reach bus stop. Bus 50 and 52 to Luzern station can be caught every 30 min from that stop. If I had paid attention to the location, I would not have booked this hotel. Lessons learnt in the journey of life
MANMOHAN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place out in the farm land, enjoyed staying there
Glen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Better than expected. Check in was easy. Clerk very friendly. We did not realize that the rooms had no airconditioning. We asked for a fan and the clerk said she would bring one up. She came in 5 minutes. I guess you would normally not need air conditioning in Switzerland. But there is a heat wave across Europe at the moment. We turned the lights down low and later at night we also opened a window to let the cool air in as well. Very modern hotel. Shower gel, shampoo, hairdryer. The best part was the continental breakfast! Meats, cheeses,hard boiled eggs, crossiants, breads of all kinds, fruit, cereals,coffe, juice. All included. Huge breakfast area. Location is about 10 minutes from Lucerne but next to an auto stop with, a filling station, quick stop market, Burger Kingand another Swiss restaurant for hot entrees, salad, dessert. I would definitely recommend and the price was very reasonable!
Annie, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nir, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and nice hotel. The only down side is there is no air con in the room. The temperature is centrally controlled. Even the radiator is turned off, it’s still too hot in the room. We had to leave the window open for the night. Can’t imagine how hot it could be in the summer.
Jia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Maithily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stopover on route to Italy
Perfect hotel for an overnight stay transiting between Switzerland and Italy. Handy to have fast food restaurant & petrol station close by, although the food was ridiculously expensive.
Stephen, 1-night trip
Verified Hotels.com guest review