Whalesong Hotel & Spa

4.0 star property
Beach hotel with spa, near Plettenberg Bay Beach

Photo gallery for Whalesong Hotel & Spa

In-room safe, desk, laptop workspace, blackout curtains
Reception
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Daily continental breakfast for a fee
Terrace/patio
Near Plettenberg Bay Beach, Whalesong Hotel & Spa invites you to unwind with a coffee at the cafe, indulge in ocean views and meals at Blue Whale Restaurant, or rejuvenate at the spa. Active travelers can cycle around Robberg Nature Reserve while others relax by the outdoor pool with sun loungers or explore shopping on site.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Room

Highlights

Patio
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Separate bathtub and shower
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Separate bathtub and shower
Hair dryer
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room

Highlights

Patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Separate bathtub and shower
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600

What's nearby

  • Adventure Land - Water Slides and Play Park - 3 min drive
  • Plettenberg Bay Beach - 3 min drive
  • Goose Valley Golf Club - 3 min drive
  • Knysna Elephant Park - 8 min drive
  • Robberg Nature Reserve - 12 min drive

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Steers - ‬1 min walk
  • ‪Le Fournil De Plett Bakery - ‬19 min walk
  • ‪Adi’s Kitchen - ‬19 min walk
  • ‪Ice Palazzo - ‬19 min walk
  • ‪Flashbacks - ‬20 min walk

About this property

Whalesong Hotel & Spa

Whalesong Hotel & Spa is a great choice for your beach stay in Plettenberg Bay, putting you near activities like kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Offering ocean views, Blue Whale Restaurant serves breakfast, lunch, and dinner. Other highlights include a free kid's club, a bar/lounge, and a garden.

Languages

Afrikaans, English, Xhosa

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately ZAR 135 to 135 per person
  • Airport shuttle service is offered for an extra charge of ZAR 890 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Frequently asked questions

Does Whalesong Hotel & Spa offer free cancellation for a full refund?

Yes, Whalesong Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Whalesong Hotel & Spa?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Whalesong Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Whalesong Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Whalesong Hotel & Spa?

Yes, an airport shuttle is available. The charge is ZAR 890 per person one-way.

What are the check-in and check-out times at Whalesong Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Whalesong Hotel & Spa and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Whalesong Hotel & Spa also has a picnic area and a garden, as well as access to a nearby outdoor pool.

Are there restaurants at or near Whalesong Hotel & Spa?

Yes, Blue Whale Restaurant offers garden views.

What's the area around Whalesong Hotel & Spa like?

Whalesong Hotel & Spa is located a short 8-minute walk from Plett Puzzle Park.

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Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Good

In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
michael, 3-night trip

10/10 Exceptional

Nyårsafton i Pettenberg Bay
Fantastisk personal och trevliga gäster som man lärde känna på Nyårsafton. Vacker placering i viken. Vi kände oss väldigt trygga på detta boende.
kim, 2-night trip

8/10 Very good

Lovely location
Enjoyed whalesong. Location within easy access to the beach
1-night trip

8/10 Very good

Uma Boa Opção, Bom Custo-Benefício
Chegamos um pouco tarde para o check in, assustei porque parecia não haver ninguém na recepção, o rapaz da recepção estava alcoolizado, não achou uma caneta para assinarmos a reserva. Esse foi meu único problema na estadia. De resto os quartos são limpos e espaçosos, o restaurante é bom, e o café da manhã tb, apenas há 5 minutos do centro, como estávamos de carro isso não foi um problema.
FLAVIA C, 2-night trip

8/10 Very good

Prima, mooi gelegen hotel met uitzicht over baai. Vlak naast N2 snelweg, maar je hoort de weg nauwelijks.
1-night trip

8/10 Very good

Rozanne, 4-night trip

6/10 Good

Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
2-night trip

8/10 Very good

Need to fix the phones
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Edward, 3-night trip

8/10 Very good

Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Emma, 3-night trip

10/10 Exceptional

special place
Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
2-night trip

10/10 Exceptional

Good friendly staff and excellent service.
Ronald, 1-night trip

6/10 Good

Não tem internet nos quartos, as instalações são um pouco antigas, o café da manhã não estava de incluído na diária e foi cobrado um valor maior do que o anunciado.
1-night trip

6/10 Good

6/10 Good

Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
2-night trip

10/10 Exceptional

Wunderschönes Hotel toller Ausblick
Sehr sehr freumdlicher Service und traumhaft schönes Hotel
2-night trip

4/10 Fair

Uma experiência agradável. Os quartos são amplos e aconchegantes. A equipe do hotel é bem simpática.
2-night trip

10/10 Exceptional

Fijn hotel, prachtig uitzicht van restaurant.
Het hotel ligt centraal. Heeft ruime kamers en een ruime badkamer. Mooi uitzicht vanaf het restaurant en terras. Het personeel is behulpzaam en de sfeer is heel plezierig.
Kathinka, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Schöne Aussicht, gute Betten
Gutes Hotel am Hang gelegen, gute Betten, grosses gemütliches Zimmer, gutes Essen.
Christian, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Kör ba
Superfint och mysigt hotell. Rent och snyggt med bra service, inga problem alls! Rummen var stora och kändes lyxiga med barkar, balkong och myspys. Enda minuset är att det är en liten promenad ner till "centrum" men det kompenseras med fin utsikt. Rekommenderas!
Kristin, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Kleines Hotel in Strandnähe
saubere und funktionale Zimmer, nettes Personal und kleiner Pool vorhanden Toller Ausblick auf die Bucht
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Marine, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Comfortable Room
The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Katastrophe - Buchung einfach storniert!
Ca. 2-3 Tage vor unserer Anreise in April 2017 haben wir eine Nachricht erhalten, dass das Reservierungsbüro vom Whalesong Hotel einfach unsere Buchung storniert hat. Dies obwohl ich in August 2016 bereits über Expedia gebucht und bezahlt hat. Die Stornierung seitens des Hotels wurde mit Überbuchung begründet. Wir wir später erfahren haben, hat sich eine Busreise angekündigt (die dann absagte). Nachdem ich mich bei der Reservierung beschwert habe, konnten wir dann doch gnädigerweise dort übernachten. Wir haben keine Entschuldigung vom Hotel bekommen und haben uns überhaupt nicht willkommen gefühlt. Mir wäre im Nachhinein lieber gewesen, wir hätten uns doch ein anderes Hotel ausgesucht. Ferner hat das Hotel uns enttäuscht. Es liegt an einer Hauptstraße in einer Gegend, wo wir uns nicht getraut haben, ohne Auto unterwegs zu sein.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Awesome stay
This review was submitted before 2018 and has not been verified.

10/10 Exceptional