Does Hanoi Elite Hotel offer free cancellation for a full refund?

Yes, Hanoi Elite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Elite Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Elite Hotel?

Sorry, there's no onsite parking at Hanoi Elite Hotel.

Is airport shuttle service offered by Hanoi Elite Hotel?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Elite Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.

What's the area around Hanoi Elite Hotel like?

Hanoi Elite Hotel is in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

Hanoi Elite Hotel (Hanoi, ), Hanoi hotel discounts

10/10 Exceptional

8 July 2025

great service and location!

Xi, 4-night trip

10/10 Exceptional

14 August 2025

Excellent ⭐️⭐️⭐️⭐️⭐️

This place is truly excellent, clean and perfectly located for walking. The manager David will make sure your stay is perfect! Wonderful staff and the orange juice is so refreshing. Thank-you.

James, 1-night trip

10/10 Exceptional

21 February 2025

Great place to stay. Very helpful hotel staff.

Barry, 2-night trip

10/10 Exceptional

10 May 2025

Great hotel in Old Quarter

The staff was incredibly helpful and nice. Breakfast was included and there were many great food and drink options. The hotel's location next to Beer Street was great for a live atmosphere. The hotel's location also allowed for easy pick up during tours to Ha Long Bay and Ninh Bing. My wife and I would stay again.

Boanerges, 4-night trip

4/10 Fair

18 September 2025

The kitchen was untied and dirty the staff were dirty, and the end of my staying, the book me for a transport a minibus 12 seater, they haven’t an compartment for laggage and in the end of my arrival the driver damage my lagagge , l contact the hotel and l send a photo of the damage, but they never go back to me.

Koo, 3-night trip

10/10 Exceptional

30 June 2025

The place is located in the old quarters. Good location but quiet room. Excellent Staff especially Mr David. Good breakfast. Order it a night before if you have an early start next day. The beer street is 50 to 80 mts away. Washrooms have health faucets. Totally Recommended.

saurabh, 3-night trip

10/10 Exceptional

29 April 2025

The staff are very helpful. They gave great recommendations of things to do and see. We were able to store our bags for the day before we checked in and also after we checked out. The room was clean and comfortable. The staff change the towels daily. Old quarter is super walkable and the hotel is situated in a great place. It’s near a very noisy bar street but the hotel room was quiet!

Jollene, 4-night trip

8/10 Very good

8 March 2024

Good place for a night

Audrey, 1-night trip

10/10 Exceptional

20 May 2023

Greta central hotel with friendly staff- highly recommend

Paul, 1-night trip

10/10 Exceptional

26 January 2025

Clean and quite

Jason, 2-night trip

10/10 Exceptional

16 October 2024

The hotel is really in a good convenient location. The staff is very knowledgeable and friendly, they have been very helpful during my stay. The housekeeper is really great in maintaining the room, replenishing the water, tea, and coffee. I would definitely recommend the hotel and return for another visit.

Emily, 11-night trip

2/10 Poor

28 February 2025

Room was dirty and dungy. Staff was nice.

Tiffany, 1-night trip

10/10 Exceptional

21 September 2024

Amazing stay

Great experience, would come again. Only downside, no elevator. Super close the beer street

Patrice, 2-night trip

8/10 Very good

26 February 2024

Great location and friendly staff

Nice hotel rightvin the centre of Hanoi close to Beer Street and within walking distance of lots of attractions. Hotel was clean and the staff very helpful and friendly. Only downside was the room was a bit damp and musty

steve, 3-night trip

4/10 Fair

15 March 2025

No elevator. Room is small, bathroom need major renovation. Staff was excellent specially Michael.

Evelyn, 3-night trip

10/10 Exceptional

28 October 2023

Amazing hotel and Staff

Super 5 stars for Michael, very professional and very helpful person. He made my stay very easy giving me all the tips about visiting Hanoi and sorraundings ndings. The hotel is amazing and in an excellent location. I strongly raccomend this hotel.

Alessandro, 1-night trip

6/10 Good

5 January 2025

Last minute booking. Great location, beds not the comfy, very noisy- as in you could hear every noise next door in the hallway. Ok for a last minute place to stay for the night but would return.

Emma, 2-night trip

8/10 Very good

16 September 2024

Micheal and the staff went above and beyond to make sure our travel plans went as well as possible despite the effects of typhoon yagi. I can express enough how friendly and helpfull everyone was. The hotel is located in the heart of old town. It is close to the infamous beer street but it is far enough from the action and the room was quiet and clean.

Brandon, 1-night trip

8/10 Very good

31 October 2024

Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff.

JAMIE, 1-night trip

8/10 Very good

21 October 2024

Property does not have an elevator. I was on the highest floor. Overall stay was great as it was near everything. Had a blast in Hanoi. I plan to return again soon.

Kenneth, 1-night trip

10/10 Exceptional

5 December 2023

The Hotel is in the perfect location if you are looking to be right in the action of Old Quarter. The only down side to the hotel was it has no elevator, so you may have to walk up many stairs depending on what room your floor is on. Overall it was a good place to stay. The staff was very friendly and helpful.

William, 2-night trip

8/10 Very good

10 March 2024

good place in Old Quarter but Old Quarter is chaotic and noisy I would have preferred the neighborhood near the Cathedral

Berry, 1-night trip

4/10 Fair

22 January 2025

Property was clean but poor-quality towels, bedsheets, etc.

Mohammad W, 4-night trip

8/10 Very good

16 January 2024

Staff were friendly and helpful. Room was clean but a bit damp because it was very rainy during our stay. No elevator. Good hotel.

Kyra, 3-night trip

8/10 Very good

13 June 2024

Is quietness

Clément, 1-night trip

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