Hotel Sunstar Grand

Photo gallery for Hotel Sunstar Grand

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
View from room

Overview of Hotel Sunstar Grand

Hotel Sunstar Grand

3-star property
City-center Karol Bagh hotel with restaurant

7.2/10 Good

44 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
7A/17, W.E.A., Channa Market, Karol Bagh, New Delhi, Delhi N.C.R, 110005
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Free train station pick-up
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Karol Bagh
  • Gurudwara Bangla Sahib - 15 min drive
  • Jama Masjid - 24 min drive
  • Chandni Chowk - 27 min drive
  • Red Fort - 29 min drive
  • India Gate - 24 min drive
  • Majnu ka Tilla - 28 min drive
  • Swaminarayan Akshardham Temple - 40 min drive
  • Lajpat Nagar Central Market - 39 min drive
  • Qutub Minar - 48 min drive
  • DLF Cyber City - 43 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 43 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • New Delhi Kishanganj Station - 6 min drive
  • New Delhi Sarai Rohilla Station - 30 min walk
  • Karol Bagh Station - 8 min walk
  • Rajendra Place Station - 11 min walk
  • Jhandewalan Station - 20 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • Om Saravana Bhavan - 5 min walk
  • Tempting Restaurant - 7 min walk
  • Kitchen with a cause - 8 min walk
  • Red Brick Cafe - 8 min walk
  • Punjab Sweet Corner - 8 min walk

About this property

Hotel Sunstar Grand

3-star hotel in the heart of Karol Bagh
You can look forward to a roundtrip airport shuttle, a free manager's reception, and a rooftop terrace at Hotel Sunstar Grand. Be sure to enjoy brunch at the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and wedding services
  • Concierge services, an elevator, and smoke-free premises
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Hotel Sunstar Grand feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 250 for adults and INR 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 900 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 12 costs INR 900 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sunstar
Hotel Sunstar Grand
Hotel Sunstar Grand New Delhi
Sunstar Grand
Sunstar Grand Hotel
Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel
Hotel Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel New Delhi

Frequently asked questions

Does Hotel Sunstar Grand offer free cancellation for a full refund?
Yes, Hotel Sunstar Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Sunstar Grand?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Hotel Sunstar Grand on 12 October 2022 start from ₹1,951, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Sunstar Grand?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Sunstar Grand?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Sunstar Grand?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Sunstar Grand?
Yes, an airport shuttle is available. The charge is INR 900 per vehicle one way.
What are the check-in and check-out times at Hotel Sunstar Grand?
You can check in from noon - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Sunstar Grand?
Yes, there's an onsite restaurant. Nearby restaurants include Om Saravana Bhavan (5-min walk), Tempting Restaurant (7-min walk), and Kitchen with a cause (8-min walk).
What's the area around Hotel Sunstar Grand like?
Hotel Sunstar Grand is in Karol Bagh, a short 8-minute walk from Karol Bagh Station and 16 minutes' walk from Sir Ganga Ram Hospital.

Overall score and ratings

7.2

Good

7.1/10

Cleanliness

7.7/10

Staff & service

10.0/10

Amenities

6.6/10

Property conditions & facilities

10/10 Exceptional

Supa, 3-night trip
Verified Hotels.com guest review

6/10 Good

14-night trip
Verified Expedia guest review

10/10 Exceptional

I had a very large, very nicely furnished room. Staff were all helpful and pleasant. Although I just have coffee and toast for breakfast, they provided a variety of hot dishes, cereal and fruits. There was plenty of hot water at all times. They provided a kettle and coffee/tea and bottled water daily which were most welcome. As mentioned previously, there is no top sheet on the bed but they were quick to provide same when I requested one. They arranged reasonably priced airport pickups and drop offs I enjoyed my stay at this hotel.
Grateful, 3-night trip
Verified Expedia guest review

2/10 Poor

Terrible
It was terrible, the property is not safe I suppose to stay 5 nights I left the same day. Pictures are very different from the Property.
SHARON A, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Please DO NOT stay here!
Booking this hotel was my worst experience with hotels.com and with hotels in India. The hotel did not exist, but the staff claims it was under maintenance. I was shuffled between three different hotels while they figured out where to put me. Finally, when it was my time to leave, they actually refused to give me a bill even after demanding one. The actual hotel I ended up staying in wasn't that bad, but the staff soured the whole experience.
Saul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

good stay
We were at the hotel for a total of 2 nights and we left on the night of 21/10/19 at 3.00 am. The worker in the lobby was asleep and took time to him to wake up. The guards tried 10 minuts to wake him and it was difficult to him. we required to wake up call at 2.30 am, but didn't receive it. We could have missed it if we trusted. He checked our bill and asked to pay although prepaid. We booked a vehicle to the airport and neither was there. So overall, beside negative experience of the check out, the service was good and the hotel comfortable. The breakfast was good. Travel service was good. we took one day tour of Delhi.
Sinora, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Did the job nothing special
Great staff hotel looked bit dated and a few bits not working
Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
It was a pleasant stay at the hotel. Staff were very cooperative and helpful, esp. Ramesh. I will recommend it for future stay. Rooms were clean and had good amenities.
Purnendu, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing.
Verified Hotels.com guest review

10/10 Exceptional

Amezing staff is gd specially Mr ramesh very helpful.
Deepa, 1-night romance trip
Verified Hotels.com guest review