We needed a room to sleep in during a 14 hour layover in Abu Dhabi, we made the booking, arrived at the airport, grabbed our bag's to then find out the hotel is located in Transfers, we were unable to go back through departures as we had to go through immigration, we lost our full deposit and the hotel made no effort to resolve this issue as it is unclear where this hotel is nor is there any information on this when booking this hotel.