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Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

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Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, sun loungers
Preferred Club Junior Suite Ocean View Swim-Out King | Outdoor pool | 2 outdoor pools, sun loungers

Overview of Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

VIP Access

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Montego Bay beachfront resort with 9 restaurants and spa

8.2/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 9 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On the waterfront
  • Rose Hall Great House - 31 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • The Houseboat Grill - 20 min walk
  • Jerky's - 4 min drive
  • Dragon Court Restaurant - 4 min drive
  • Mystic Thai - 4 min drive
  • Pizza Hut - 6 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. World Cafe, one of 9 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 2 poolside bars, a casino, and a 24-hour fitness center. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Yoga

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 40 fee
This information is provided by our partners.

At a glance

Hotel size

  • 350 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10:30 AM
  • 9 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Horse riding/rentals
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (8058 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • Casino gaming table
  • 33 casino slot machines
  • Spa tub
  • Casino VIP room
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Yoga

Spa

Secrets Spa by Pevonia has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Blue Mountain - This theme restaurant specializes in Caribbean cuisine and serves dinner only.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only.
Himitsu - This theme restaurant specializes in Asian cuisine and serves lunch only.
Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 40 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

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Frequently asked questions

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, the 1410 square-foot casino features 33 slot machines and 1 gaming table.
What is there to do at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like horseback riding, kayaking, and parasailing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a casino, as well as a private beach, a 24-hour fitness center, and a sauna.
Are there restaurants at or near Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 9 onsite restaurants, featuring international cuisine. Nearby restaurants include Mystic Thai (2 mi), Pizza Hut (2.7 mi), and Pier One Seafood (2.7 mi).
Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive like?
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is located on the waterfront, a short 1-minute walk from Freeport Peninsula and 10 minutes' walk from Sunset Beach Resort Au Natural Beach.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

Disappointed
Bullets: 1) entry gained, pulled up to the bell boy welcome area, mind you, my mother is disabled & uses a wheelchair. I'm sitting in the rear passenger seat with the extra bag in lap. They open the doors of the vehicle then walked away. I remove my bags from the trunk plus my mother wheelchair, myself, as I watch these men stood by waiting for tips. This trip was for a birthday milestone, to commemorate what would have been my 11th wedding anniversary and the 3rd year of my husband's passing. 2) In room, TV audio was distorted & toilet didn't lush well without 2-3 attempt. A service call was placed using the touch pad in the room since Nov 11. Checked out Nov 14... still pending. I got suckered into what they call the AMR presentation to last 90mins with $300 spa credit and a 3dys 2 nights stay. That 90mins became a 5hrs presentation. To top that off, you are required to pay $199 to activate the 3 day 2 night stay, if you chose to accept that portion of the 'gift' with major limitation & restriction. 3) My son & girlfriend caught attitude the 1st day eating at Oceana. The female waitress told them they had to go to the bar for drinks, while EVERY one around them were served at their tables. 4) they asked about relocating an umbrella closer to there lounge chair which was not being use on the pool deck and was told no. Yet we watch the same umbrella relocated for a caucasian group later. 5) Security on the preferred side could use CS training speaking to guest.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

melanie, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is not worth the money but the staff makes the stay worth it. Everyone is pleasant but Brandon was amazing!… I was a bit uncomfortable in my room, the sliding door to the patio did not close. The repair men came in and drilled a whole and gave me a pin to make the sliding door closed. For the amount of money you pay for the resort, I felt that was unacceptable. Apart from that, the resort is beautiful and the beach connected is really nice. It’s all inclusive so don’t expect the food to be extravagant but it’s manageable. The cleaners do an excellent job with tidying up the room.
Nadiya, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Love this place chase and adia were amazing! Everything you want they will get. Will be back next year! Thanks
BRITTANY, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

kyle c, 9-night trip
Verified Expedia guest review

6/10 Good

Given the property was all inclusive, we expected that service would be provided in the pool area and the cabanas. During our 6 day stay, not once did we get offered drinks while we were sitting in the pool area or the cabanas at the beach. We have used the App at other Secret locations, and it seems like no one is checking the App requests as it took multiple days for the resort to respond. We called the front desk multiple times for different things we needed and either no one would respond (even after calling 4 times) or if they responded no one addressed our request.
Antonio, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Carlos, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We certainly enjoyed our stay and will return soon.
Grethel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Morgan, 2-night trip
Verified Expedia guest review

8/10 Very good

I loved the customer service from the staff & the food was great
Kierra, 2-night family trip
Verified Expedia guest review