2/10 Poor
22 February 2025
The property management has horrible communication, very unprofessional and lacks customer service. After driving 5 hrs to get to Baltimore they canceled my reservation 10 minutes before i arrived at the property and couldn't give me a clear explanation why my reservation was canceled. They offered me a property for 15 hrs. My original reservation was for 5 days. I ending up declining and driving back home which was a 5 hr drive. Horrible people. They did not care that i was traveling with a infant. I will never book anything from again.
nowah
nowah, 5-night trip