This property is hell. It is falling apart, the rooms are horrific and unwelcoming. But what truly makes it appalling is the staff - the front desk were actively hostile even when asked simple things, ie when room hadn't been cleaned. Over a 6 day stay there were issues every day, from room not being cleaned, minibar not even checked all week, a 7am gym class which made the room vibrate. Honestly was the most deeply disappointing stay I had in 2 months of travelling, go anywhere else in Medellin, but not here - save your money