Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121
What's nearby
Gajah Mada Shopping Complex - 1 min walk - 0.2 km
Kapuas Indah Building - 2 min drive - 2.1 km
Ayani Mega Mall - 4 min drive - 3.6 km
Museum Provinsi Kalimantan Barat - 4 min drive - 4.0 km
Danau Sentarum National Park - 9 min drive - 6.8 km
Getting around
Pontianak (PNK-Supadio) - 25 min drive
Airport shuttle (surcharge)
Restaurants
Abang Kepiting Restaurant - 4 min walk
Bakmi Kepiting Oukie - 4 min walk
Warkop Hijas - 5 min walk
Bubur Hijas - 5 min walk
Bakso & Siobi Acin - 5 min walk
About this property
Aston Pontianak Hotel & Convention Center
When visiting Pontianak, Aston Pontianak Hotel & Convention Center is a great choice to consider. Guests can be pampered with spa services at the spa, and Majesty Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
156 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
What to enjoy
In-room massage
Freshen up
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Majesty Restaurant - This restaurant serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 137500 for adults and IDR 68750 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Also known as
Aston Hotel Pontianak
Aston Pontianak
Aston Pontianak Hotel
Hotel Aston Pontianak
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel & Convention Center Hotel
Aston Pontianak Hotel & Convention Center Pontianak
Aston Pontianak Hotel & Convention Center Hotel Pontianak
Frequently asked questions
Is there a pool at Aston Pontianak Hotel & Convention Center?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Aston Pontianak Hotel & Convention Center?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aston Pontianak Hotel & Convention Center?
Yes, there's free self parking.
Is airport shuttle service offered by Aston Pontianak Hotel & Convention Center?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.
What are the check-in and check-out times at Aston Pontianak Hotel & Convention Center?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Aston Pontianak Hotel & Convention Center and nearby?
Aston Pontianak Hotel & Convention Center has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Aston Pontianak Hotel & Convention Center?
Yes, there are 2 onsite restaurants.
What's the area around Aston Pontianak Hotel & Convention Center like?
Aston Pontianak Hotel & Convention Center is located a short 1-minute walk from Gajah Mada Shopping Complex.
Aston Pontianak Hotel & Convention Center Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 March 2024
All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service.
The front desk wont tell you about your buffet if you dont ask and no information about it at all.
Toto
Toto, 4-night family trip
Verified Hotels.com guest review
6/10 Good
3 October 2023
Aircon leaking & wifi intermittent
Palanikumar
Palanikumar, 2-night trip
Verified Expedia guest review
6/10 Good
30 March 2023
Kiam
Kiam, 4-night trip
Verified Hotels.com guest review
6/10 Good
29 March 2023
Kiam
Kiam, 4-night trip
Verified Hotels.com guest review
4/10 Fair
16 November 2022
Tjiamin
Tjiamin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 September 2022
RODERICK
RODERICK, 1-night trip
Verified Expedia guest review
8/10 Very good
9 May 2022
Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
Verified traveller
9-night family trip
Verified Hotels.com guest review
8/10 Very good
22 February 2020
This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills.
I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
30 December 2019
nearby shopping center and easy to get meal
good stay and clean
Eddy
Eddy, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
14 November 2019
Puteri
Puteri, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 May 2019
Good choice
Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 April 2019
good size room and very comfortable to move around.
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
5 April 2019
Ahmad
Ahmad, 2-night business trip
Verified Hotels.com guest review
6/10 Good
17 March 2019
Good hotel but needs renovations
Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Amin
Amin, 3-night romance trip
Verified Hotels.com guest review
2/10 Poor
10 March 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
10 March 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
1 March 2019
the cleanliness was execellent. this is my 2nd visit still i prefer this hotel
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
21 February 2019
Gordon
Gordon, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 February 2019
My mom and my sons have a good experience at this hotel. Big room which can let kids play freely in room.
Highly recommend for those looking for big room
Nana
Nana, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 January 2019
Wedding always traffic jam especially weekend! Car park also not enough when there is a wedding. 😐
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
11 January 2019
Finally! A smoker friendly hotel. It was so nice to have a beer and a smoke while sitting comfortably watching the game on tv.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
6 January 2019
Fitria
Fitria, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
23 December 2018
Not 4 Stars definitely
Bed Linens looked as though never been changed. Had that sleep in look and feel.
Towels were thin and discoloured.
Internal Fittings fallen apart.
Dirty Couch.
A study chair that was unsteady and would fall back every time it moved.
Checked in and checked out within 2 hours. Stayed elsewhere for rest of our visit.