When you stay at Tsubaki, you'll be within a 15-minute drive of Lake Ashi. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day.
Languages
English, Japanese
At a glance
Hotel size
29 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 20
Check-out time is noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property at least 7 days prior to check-in.
Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Bar/lounge
What to do
Hot springs
Shopping
Working away
Meeting room
Services
Front desk (limited hours)
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Sauna
Accessibility
Elevator
Room amenities
Be entertained
DVD player
26-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Food and drink
Refrigerator
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 AM to 10:00 PM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara
Frequently asked questions
Does Tsubaki offer free cancellation for a full refund?
Yes, Tsubaki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tsubaki?
Sorry, pets aren't allowed.
Is parking offered on site at Tsubaki?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Tsubaki?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Tsubaki and nearby?
Onsite recreation at Tsubaki includes hot springs. Enjoy amenities like a sauna and a garden.
Tsubaki Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
20 August 2024
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Benjamin
Benjamin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Steven
Steven, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
kurt
kurt, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 January 2020
Japanes at its best
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 December 2018
Ryokan with exceptional cuisine
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Ronald
Ronald, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 October 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2018
Impeccable stay from the room to the staff, private bath and food
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2018
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
ZHAOQI
ZHAOQI, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2018
Family vacation Japan
We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
Joseph P
Verified Hotels.com guest review
4/10 Fair
10 April 2018
Expensive and run down
The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
31 March 2018
Authentic and excellent food
Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
10 August 2017
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 March 2017
Best Onsen Ryokan ever visited.
Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
Wolf & Anna
Verified Expedia guest review
10/10 Exceptional
8 December 2012
Traditional relaxation
Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto