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Neptune Pwani Beach Resort & Spa Zanzibar

4.0 star property
Kiwengwa beachfront hotel with 6 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Pwani Beach Resort & Spa Zanzibar

2 outdoor pools
View from room
On the beach, sun-loungers, beach umbrellas, 2 beach bars
Shower, free toiletries, hair dryer, towels
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Swim-up bar
Feel at home
  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
The price is ₹37,340
₹43,786 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Beachfront Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Beachfront Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Beach Front Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Beach Front Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Side Room

Beach/ocean view

Deluxe Beach Side Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Garden View Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Garden View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Garden Room Partial Ocean View

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Garden Room Partial Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Aerial view
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8.8 out of 10, Excellent, (208)
The price is ₹20,554
₹24,481 total
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Pawni Mchangani, Kiwengwa

What's nearby

  • Mapenzi Beach - 15 min walk - 1.3 km
  • Pwani Mchangani Beach - 4 min drive - 2.3 km
  • Muyuni Beach - 11 min drive - 5.9 km
  • Kiwengwa Beach - 11 min drive - 2.7 km
  • Kigomani Beach - 16 min drive - 10.2 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 74 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Spice Restaurant - ‬5 min drive
  • ‪Restaurant - ‬14 min walk
  • ‪Andiamo - ‬10 min walk
  • ‪Snack Restaurant Ngalawa - ‬18 min walk
  • ‪The Green & Grill - ‬11 min walk

About this property

Neptune Pwani Beach Resort & Spa Zanzibar

At Neptune Pwani Beach Resort & Spa Zanzibar, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Kiwengwa Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Pwani, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 2 beach bars, a poolside bar, and a fitness center.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Languages

English, Swahili

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Pool table
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Pwani - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Namaste - This beachfront theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Gusti - This beach theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Narai Thai - This theme restaurant specializes in Thai cuisine and is located by the pool. Reservations are required. Open daily.
Samaki - This fine-dining restaurant specializes in seafood. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 235

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Zanzibar
Neptune Pwani Beach Resort Spa
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani Beach Resort & Spa Zanzibar Hotel
Neptune Pwani Beach Resort & Spa Zanzibar Kiwengwa
Neptune Pwani Beach Resort Spa Zanzibar All Inclusive
Neptune Pwani Beach Resort & Spa Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa Zanzibar offer free cancellation for a full refund?
Yes, Neptune Pwani Beach Resort & Spa Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Pwani Beach Resort & Spa Zanzibar?
Yes, there are 2 outdoor pools.
Are pets allowed at Neptune Pwani Beach Resort & Spa Zanzibar?
Sorry, pets aren't allowed.
Is parking offered on site at Neptune Pwani Beach Resort & Spa Zanzibar?
Yes, there's free self parking.
Is airport shuttle service offered by Neptune Pwani Beach Resort & Spa Zanzibar?
Yes, an airport shuttle is available. The charge is USD 235.
What are the check-in and check-out times at Neptune Pwani Beach Resort & Spa Zanzibar?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Neptune Pwani Beach Resort & Spa Zanzibar and nearby?
Have fun with nearby activities like snorkeling and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Neptune Pwani Beach Resort & Spa Zanzibar also has 2 beach bars, a sauna, and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Neptune Pwani Beach Resort & Spa Zanzibar?
Yes, there are 6 onsite restaurants, featuring beachfront dining and international cuisine.
What's the area around Neptune Pwani Beach Resort & Spa Zanzibar like?
Neptune Pwani Beach Resort & Spa Zanzibar is a short 15-minute walk from Mapenzi Beach and 16 minutes' walk from Kiwengwa Pongwe Forest.

Neptune Pwani Beach Resort & Spa Zanzibar Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.
Maira, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place
Great place, very kind service
suhad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 11-night trip
Verified Ebookers guest review

4/10 Fair

Steve, 4-night trip
Verified Hotels.com guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Romal, 8-night trip
Verified Hotels.com guest review

8/10 Very good

The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Dania, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Helen, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent vacation!
Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
chacea, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

hotel n a good location with excellent beach
Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
MJP, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel doesn't let u spend lot of money
The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Raed, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience
6 nights 7 days, very relaxing birthday vacation. Great food variety on site (Thai, Italian, Indian, Seafood & main restaurant). Food was superb especially the Indian. Staff was polite & attentive, two thumbs up
Shari, 6-night trip
Verified Expedia guest review

10/10 Exceptional

32 Birthday Vacation
I am so happy and satisfied with my recent stay at Neptune Pwani. I celebrated my 32nd birthday there in hopes of having a relaxing, quiet, and culturally filled birthday. The staff not only went above and beyond by singing and dancing with me and to me for my birthday but the entire staff on the resort were very accommodating, polite and present to my needs. The front desk hostess assisted with excursion recommendations so that I could get a full feel of the culture in Zanzibar and that is exactly what I got! I plan on 100% coming back in the future.
Verified Expedia guest review

10/10 Exceptional

On the beach
Great place, very friendly. Food usually excellent, occasionally only good.
Verified Expedia guest review

8/10 Very good

We enjoyed our stay, more like a 4 star
Our room was nice and spacious. It smelt a little musty and the bedding was bobbly which was a little uncomfortable. Lovely pool and beach area. Good drinks service throughout the day. The only staff that let the hotel down were the reception staff. They weren't very friendly and didn't seem to want to help very much if you had a problem or a question. The complete opposite of all the other staff and cleaners etc. Italian restaurant was lovely. Overall, we had a nice trip. I would however say that this hotel is a good four staff rather than five.
Verified Expedia guest review

6/10 Good

Horrible service! Avoid at all cost
The property was great and we had a good time however when we were ready to check out they asked us to pay for the additional night we added despite paying it well in advance. They were disorganized, inefficient and lacked professionalism in dealing with the issue. They would not let us leave making us late for our flight and told our driver to not get in the car. It took them 30min to go through their banking records to realize we did actually pay them. They did not apologize for their error and was very rude to our family.
Verified Hotels.com guest review

8/10 Very good

Very nice hotel
Nice and clean. I enjoyed my stay. very beautiful place
Verified Expedia guest review

10/10 Exceptional

Fantastic
I am not in the habit of writing personal messages for travel (business or pleasure) that I undertake but in this case I am willing to make an exception. I travelled with my family of 4 to Zanzibar staying at the Neptune resort from July 10 – 23 this year. We encountered some problems in the first few days, specifically, with the hot water provision and so I raised my concerns. We spoke to the General Manager about our concerns. His sense of duty and care towards guests was immediately apparent and he proceeded to resolve matters resulting not only in our complete satisfaction but, in fact, exceeding our expectations of customer service for any top hotel internationally. I am sure his example is one of the primary reasons why the service and pleasantness of the staff generally at the resort is so fantastic.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, grounds and beach!
I went to this hotel mainly for the beautiful beaches but was also so impressed with the super well maintained resort grounds and spectacular rooms. The flowers and vegetation were so well looked after and the rooms were very clean and very nicely decorated. The balcony I had was huge with great views. My one complaint would be that the music played at the beach bar was terrible and played the same songs over and over again. It reminded me of bad elevator music. Otherwise I loved the resort and the beach was amazing! Security was nice to have on the beach too. I was less hounded on this beach compared to other beaches on the island. I will try to return later this year!
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Fantastic Time at Neptune
The hotel staff are incredibly friendly - nothing is too much effort for them. I think the cocktails on all-inclusive need a bit of work - don't know if they water it down a bit. Some of the evening entertainment wasn't very lively - could create a better island holiday vibe with this and the acrobats they used for one night during our stay was amazing.
Verified Hotels.com guest review

8/10 Very good

Great food and service
Overall friendly and helpful staff, with a good variety of dining options and a good spa. There are a variety of restaurants you can dine at in addition to the main restaurant. The Thai restaurant offered a unique sticky rice pudding - without rice :) Organised activities such a snorkeling and diving from the hotel were very expensive, in the end we went elsewhere to do these things.
Verified Expedia guest review

10/10 Exceptional

It was beautiful. The staff was perfectly attentive and quick with a drink. The food was delicious. Wouldn't have changed a thing besides wanting to stay longer.
Verified Expedia guest review

8/10 Very good

Perfect place to relax
Overall very nice stay with good food and drinks. Only complaint is hard beds, but that is a personal preference.
Verified Hotels.com guest review