2/10 Poor
21 September 2024
Our stay was so unsatisfactory that we left after one night of our three-night stay. On my part there may have been a misunderstanding about room type, but the staff was very rude when discussing it and made no effort to help or understand. We had to carry heavy bags upstairs - no assistance was offered. When we asked for an extra blanket for a sofa bed we were told they didn’t have any extra. They later found one. The room was musty smelling and the sofa beds were sagging badly. The next day when we told them we were leaving and asked if we might get any credit, instead of talking to us nicely, the manager blamed us and was very rude and angry. There are many hotels very nearby, I’m sure some must be better. I would not recommend this hotel to anyone.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review