DoubleTree by Hilton Hotel Johor Bahru (Johor Bahru, Malaysia), Johor Bahru hotel discounts

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Overview
Rooms
Location
Amenities
Policies

4-star hotel with 3 restaurants, near Komtar JBCC

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Airport transfer

Parking available

Internet access

Free WiFi

Price available on 02/07/2023

12 Jalan Ngee Heng, Johor Bahru, Johor, 80000

Main amenities

Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness center
Steam room
Beach sun loungers
Valet parking
Self parking
Spa tub
Pool bar

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping

Room options

About this area

What's nearby

In Central District
Johor Bahru City Square - 10 min walk
Johor Bahru Customs, Immigration, and Quarantine Complex - 22 min walk
KSL City Mall - 35 min walk
Komtar JBCC - 3 min drive
Danga Bay - 5 min drive
Woodlands Checkpoint - 6 min drive
Night Safari - 11 min drive
Paradigm Mall Johor Bahru - 11 min drive
Singapore Zoo - 14 min drive
AEON Tebrau City - 11 min drive

Getting around

Seletar Airport (XSP) - 35 min drive
Senai International Airport (JHB) - 42 min drive
Singapore Changi Airport (SIN) - 47 min drive
JB Sentral - 8 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)

Restaurants

Makan Kitchen - 1 min walk
4 Fingers Crispy Chicken - 5 min walk
Haidilao Hot Pot - 5 min walk
MacGregor’s Irish Pub - 5 min walk
Amaya Food Gallery - 4 min walk

About this property

DoubleTree by Hilton Hotel Johor Bahru

Putting you just a 5-minute drive from Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex, DoubleTree by Hilton Hotel Johor Bahru offers an airport shuttle (available 24 hours) for MYR 130.00 per vehicle. Guests can be pampered with deep-tissue massages at the spa, and Makan Kitchen, one of 3 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this upscale hotel. The overall property condition and breakfast get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

333 rooms
Arranged over 17 floors

Arriving/Leaving

Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

No pets or service animals allowed

Internet

Free WiFi and wired Internet access in public areas
WiFi and wired Internet access in rooms*

Parking

Onsite self parking (MYR 10 per night)
Onsite valet parking (MYR 36 per night)
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
Onsite parking includes off-street options

Transfers

Airport shuttle (available 24 hours)*

Offsite

Area shuttle*

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Grocery/convenience store
Children's menu

Working away

24-hour business center
Meeting rooms
Conference center (14096 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Pool loungers

Facilities

Built in 2014
Safe-deposit box at front desk
24-hour fitness center
An outdoor pool
Full-service spa
Spa tub
Steam room
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Grab bar near toilet

Room amenities

Be entertained

DVD player
40-inch LED TV
Premium cable/satellite channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes

Sleep well

Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Bidet
Designer toiletries
Hair dryer

Stay connected

Desk
WiFi and wired internet for a surcharge

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Dining

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

WiFi is available in guestrooms for MYR 15 per day (rates may vary)
Wired Internet access is available in guestrooms for MYR 15 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 35 for children
Airport shuttle service is offered for an extra charge of MYR 130.00 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for MYR 150 per night

Parking

Self parking costs MYR 10 per night
Valet parking costs MYR 36 per night

Pool, spa, & gym (if applicable)

Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.

Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

Also known as

Doubletree Hilton Hotel Johor Bahru

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Frequently asked questions

Does DoubleTree by Hilton Hotel Johor Bahru offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at DoubleTree by Hilton Hotel Johor Bahru?

As of 4 June 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Johor Bahru on 2 July 2023 start from ₹5,629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Johor Bahru?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Is there a pool at DoubleTree by Hilton Hotel Johor Bahru?

Yes, there's an outdoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Johor Bahru?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Hotel Johor Bahru?

Yes. Self parking costs MYR 10 per night. Valet parking costs MYR 36 per night. RV/bus/truck parking and electric vehicle charging are available.

Is airport shuttle service offered by DoubleTree by Hilton Hotel Johor Bahru?

Yes, an airport shuttle is available. The charge is MYR 130.00 per vehicle roundtrip.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Johor Bahru?

You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel Johor Bahru and nearby?

DoubleTree by Hilton Hotel Johor Bahru has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near DoubleTree by Hilton Hotel Johor Bahru?

Yes, there are 3 onsite restaurants, featuring alfresco dining and local cuisine.

What's the area around DoubleTree by Hilton Hotel Johor Bahru like?

DoubleTree by Hilton Hotel Johor Bahru is in Central District, a short 8-minute walk from JB Sentral and 10 minutes' walk from Johor Bahru City Square.

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

1 June 2023

It’s a nice gesture to offer warm cookies at check in. However, the cookie is a little hard and dry.