Sunborn London features a marina and puts you just steps from ExCeL Exhibition Centre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also within a short drive of Thames River and London Stadium. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a short walk: Custom House Station is 6 minutes and Royal Victoria DLR Station is 8 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hour offsite parking nearby (GBP 25 per day); reservations required
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast each morning (surcharge)
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
Marina
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual fire alarm
Well-lit path to entrance
Room amenities
Be entertained
Tablet computer
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Breakage deposit: GBP 40 per night
Optional extras
English breakfast is offered for an extra charge of approximately GBP 19.50 per person
Parking
Parking is available nearby and costs GBP 25 per day (1640 ft away; open 24 hours)
Policies
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London
Frequently asked questions
Does Sunborn London offer free cancellation for a full refund?
Yes, Sunborn London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunborn London?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Sunborn London?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Sunborn London?
Yes, there's an onsite restaurant.
What's the area around Sunborn London like?
Sunborn London is a short 6-minute walk from Custom House Station and 2 minutes' walk from ExCeL Exhibition Centre. Travelers love the hotel's prime location.
Sunborn London Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
amazing
amazing
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Xmas at Sunborn
Donald
Donald, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Tara
Tara, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 December 2024
Sonia
Sonia, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Niceness
Greatness
Miguel
Miguel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
OK but not really superb as one would expect
Lovely atmosphere and friendly staff; comfortable room and decor. Judging from the bathroom, the hotel is getting tired. This is echoed in the bed - pretty hard and not very comfortable while the pillows were 'tough'. I did have a good sleep, but didn't feel rested and even had a slight neck ache. Not sure the a/c actually did what it was supposed to...
Leslie
Leslie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Suite is definitely a nice stay!
Upon checking in, I was offered a free upgrade to one of the large suites at the front of the boat. The suite was a great size and the balcony was extremely large overlooking the river in the bathroom was a nice surprise as there was not only a Jacuzzi bath, but also a sauna. The room is very clean. The mini bar is stocked and included in the room cost and all of the staff were extremely friendly and helpful on my stay.
Ben
Ben, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Amazing
Amazing
Guy
Guy, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Aircon
I really enjoyed my stay, the setting is great and the views are super. The reception staff and bar staff were very friendly, however the air conditioning in the room was not working, so the room was 23-24 degrees all night, the reception staff tried to help but could not fix the problem I was brought a fan but it didn’t really help, as a result I had a very poor nights sleep.
Rob
Rob, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Nice idea.
Nice idea, but run down and over priced. Room was tired and dated. Bathroom not very clean.
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Brilliant stay.
Excellent quality, very very impressed.
Perfect location
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Troy
Troy, 2-night business trip
Verified Hotels.com guest review
6/10 Good
28 November 2024
Bar closes at 11pm!
A fantastic hotel and a great location. I was visiting the Excel for business and it is a short walk away. I was surprised that the hotel closes the bar at 11pm and even residents are not served after 11pm. I was with businees guests and it was embarrassing.
Ray
Ray, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 November 2024
Cliff
Cliff, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Katie
Katie, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Great floating hotel
2nd time we've stayed here and we love it.
Claire
Claire, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Sunborn Hotel Docklands
I was there with 3 friend's celebrating a 60th Birthday, it was a great weekend. The Hotel was stunning, staff very friendly and helpful. Food was amazing. Would definately come back.
Carole
Carole, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Wonderful hotel
Lovely place to stay, would have preferred a balcony but the hotel was friendly and easy check in. Hotel also managed all my requests, which was great.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Lovely Stay
Room was not ready at check in time but was offered complimentary prosecco and given regular updates by reception.
Offered an upgraded room forvour 2nd night but declined as we were not goingbto be back on the yatch until 10pm, really appreciated the offer though.
Staff were great, room was very large and clean. Breakfast was a little disappointing as the scrambled egg was runny with dried up lumps in it both mornings.
Would definitely stay again, a lovely experience.
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Fab hotel
Absolutely fab stay. Wonderful room, very clean and great service from all the staff!