Our room was not ready when we arrived. First day the room was not cleaned! I had to go to the reception and complaint! The TV never function, the Iron was damaged and we were not able to use it. First day bath towels were very, very, old. They were not white, they were gray. They did not explain that one of the card to enter the room is also used for the electricity in the room! There was a lot of people outside the rooms, with music and drinking late at night, bed sheets were not clean. I complained about all that staff. We had a reservation for 3 persons, and breakfast is included, the first day they only gave me 2 tickets for breakfast. I complained at the restaurant cashier and she was able to fix the problem.