Casa Natura Galapagos Lodge

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Balcony
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Free WiFi, bed sheets, wheelchair access
Free WiFi, bed sheets, wheelchair access

Overview of Casa Natura Galapagos Lodge

Casa Natura Galapagos Lodge

3.0 star property
Mountain lodge with outdoor pool, near Galapagos National Park

7.2/10 Good

17 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is Rs 124
Price available on 25/05/2022
Map
Bellavista, Via al Camote, Bella Vista, Isla Santa Cruz
Main amenities
  • 14 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Children's pool
  • Room service
  • Airport shuttle
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Galapagos National Park - 1 min walk
  • Tortuga Bay Beach - 17 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 49 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
Map

About this property

Casa Natura Galapagos Lodge

Casa Natura Galapagos Lodge puts you within a 10-minute drive of Galapagos National Park and offers an airport shuttle (available 24 hours) for USD 60 per vehicle. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a children's pool, a terrace, and a garden. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 9 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Offsite

  • Offsite
  • Free area shuttle

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's pool
  • Free local shuttle

What to do

  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Grab bar in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Casa Natura Galapagos Lodge Bellavista
Casa Natura Galapagos Lodge
Casa Natura Galapagos Bellavista
Casa Natura Galapagos
Casa Natura Galapagos Lodge Puerto Ayora
Casa Natura Galapagos Puerto Ayora
Casa Natura Galapagos
Casa Natura Galapagos Lodge Lodge
Casa Natura Galapagos Lodge Bella Vista
Casa Natura Galapagos Lodge Lodge Bella Vista

Frequently asked questions

Overall score and ratings

7.2

Good

8.4/10

Cleanliness

8.0/10

Staff & service

6.7/10

Amenities

7.9/10

Property conditions & facilities
Write a review

8/10 Very good

Happy with our stay
Great hotel in good location. If you like to be away from the busy town life and be in the thick of the out doors this is definitely the place to stay. Only draw back you have to keep catching a taxi which will cost you $5 each trip to get something to eat in the main town as there’s nothing near you. Only negative thing I can say about the hotel is they could improve on the breakfast. We stayed in quite a few boarding houses across Ecuador and the galapagos and this hotels breakfast was the worse out of them all and some was a lot cheaper to stay. Above all though a good choice for us.
Darren, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was tired from traveling when I first arrived, but the staff were gracious and very attentive. I do not speak much Spanish, but everyone was patient and we got on very well. The rooms are clean and spacious, nothing extravagant, but when you are in the Galapagos you want to get out and explore! When I was in my room I was very comfortable. After a long day trekking, I relaxed at the pool and then enjoyed beverages and food. If I were to ever come this way again, I would certainly come back. If you are thinking about staying here I would say do not hesitate to make your reservation today!
1-night trip
Verified Expedia guest review

8/10 Very good

Property is located about 10 min taxi ride from downtown . I loved the warm family welcome that i received . If you enjoy being out among mother nature this is your place.
christopher, 3-night trip
Verified Expedia guest review

6/10 Good

The property is very clean. Simple rooms but very clean. A/C worked perfectly. Now, the windows in the rooms do not lock. This seems to be a very safe island and very safe hotel. We did not see a problem with this. The shower never worked. literally a few drops of super hot water. I mentioned this several times. It was never fixed. we ended having to use and outside shower on the second floor. This is more of a guest house, not a hotel. I think the people who run the place dont' actually stay there at night.So at night everything is super dark outside your room. Breakfast was almost non existant it went from bad to worse every day. Felt like we were bothering them by having breakfast there. We got each one fourth of a banana for example.. if there is something in Ecuador, is bananas. there is no transportation to town. This is really up to them if they want to pick you up or not. I would not stay again or recommend. There are plenty of places in town much better appointed and similar prices if you look with time.
4-night family trip
Verified Expedia guest review

2/10 Poor

Avoid this property!!! Do not stay here- in fact we left after the second day and went elsewhere. Water from the shower was brown and spitting out. No management so no one to speak to about our concerns. No food. Pool was dirty. Bikes were broken. Room was right by the door and was loud- even though we were the only guests. The reviews on this place are deceptive and outdated!
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Small and beautiful nice decor good cooking run by nice family
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Rustic Lodge
I enjoyed my time at the Casa Natura while visiting Santa Cruz Island. I dont believe I received the room I had booked as the description at booking showed 1 king bed, seating area with chairs and a tv but I received a room with king bed (two twins pushed together) and a separate queen bed, no seating area or tv. My room was on ground floor and looked over the front desk, pool and outdoor dining area which was fine in the off season but if its busy Id not want to be staying so close to all the action. No blackout drapes so be prepared to wake up with the sun. There was no wifi and mobile data service was spotty at best. The staff were super nice and helpful and I was surprised to have a nice home cooked breakfast provided each day. The lodge was located in Bellavista, a small village located 10-15 minutes drive from Puerto Ayora. Its a very rustic location with no other services nearby. A taxi to town was $5 and almost every cab driver in town knew where it was for the return trip. It's best to schedule trips in advance as taxis are not always available on moments notice in this location. The hotel did set up a nice cab driver for half day tour of highlands, a highlight of my time on the island. Overall I enjoyed my time at this rustic eco-lodge on Santa Cruz Island. It was close enough to enjoy the amenities of both town and highlands but was a quiet retreat at night.
Brian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

This hotel was located in the highlands of Santa Cruz Island. It is about 20 minutes away from the pier in Puerto Ayora- be aware of this if you plan on doing activities from town. Although it is far removed, it was a quiet and relaxing night's stay. The hotel staff doesn't speak English very well so I needed to be able to use my limited Spanish. They were friendly and offered a simple, but satisfactory breakfast in the morning. The room was simple, pretty clean, and had good AC. There is essentially no WIFI so I was unable to send or receive any texts. Overall, I probably would have stayed in a more centrally located hotel - but it was nice for a quiet night disconnected from the outside world.
Erin, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel away from the hustle of Puerto Ayora
We loved the hotel, but guests must be aware that it is not in Puerto Ayora or near the coast. However, that's exactly what we wanted when we selected this place. Nice, cool, lush surroundings with birds singing in the morning. The hotel is very secluded, but offers complimentary taxi rides to and from Puerto Ayora twice a day, which is nice. Regular taxi rides from the hotel to town are $5 USD, rides back to the hotel are $5-$7 depending on time of day, and how you are able to get a deal with the taxi driver. Another thing we found very convenient is that they have an agreement with a hostal in Puerto Ayora (forgot the name) where you can leave your luggage and use their showers. Very convenient if you want to have dinner downtown after a day long island tour. Or if you are coming from Isabela on your last day, like we did. Overall the hotel was very nice, but another thing to consider is that dinner (and lunch) is by reservation only during the low season. The cook only goes in the morning for breakfast and you have to request lunch and dinner. Since it is in Bella Vista, there are no immediate restaurants or stores near by, but there are some on the way from Puerto Ayora. We arrived late to the hotel, expecting to be able to find lunch or at least snacks. There were none, but the concierge made a real effort to get us some bananas and maría cookies.
CarlosMochilero, 2-night trip
Verified Expedia guest review

6/10 Good

January 2018
Remote. Beautiful surroundings. I live in Ecuador and expected shortfalls. No wifi or cell signal-not surprising. Very clean and attentive staff. Big turnoff was no standard pricing. Hotel advertises airport shuttle fee of $60 each way when in fact I paid $27 to locals. Port and all tours originate 15 minutes from hotel. First day I was charged $7.00 when in fact the going rate is $5.00. Money is not the question. I consider it deceit and no way to treat a customer. They probably feel get what you can as they won’t see him again. I don’t like being treated that way. This hotel is probably best suited for South Americans in general. Being American I know what gringos expect for the price. My overall rating is in the middle because of the beauty of the islands. Might want to give it a pass.
Daniel, 3-night romance trip
Verified Hotels.com guest review