Hyatt House Austin/Downtown

Photo gallery for Hyatt House Austin/Downtown

Primary image
Outdoor pool
View from room
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Hyatt House Austin/Downtown

Hyatt House Austin/Downtown

2.5 star property
Hotel with outdoor pool, near Sixth Street

8.3/10 Very good

1,055 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is Rs 161
Price available on 30/05/2022
Map
901 Neches Street, Austin, TX, 78701
Main amenities
  • 190 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Austin
  • Sixth Street - 4 min walk
  • Paramount Theater - 8 min walk
  • University of Texas at Austin - 10 min walk
  • Texas State Capitol - 11 min walk
  • Frank Erwin Center - 12 min walk
  • Austin Convention Center - 13 min walk
  • Rainey Street - 14 min walk
  • Lady Bird Lake - 17 min walk
  • Bob Bullock Texas State History Museum - 17 min walk
  • Moody Theater - 19 min walk

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive
  • Austin Station - 8 min drive
  • Downtown Station - 9 min walk
  • Plaza Saltillo Station - 19 min walk

About this property

Hyatt House Austin/Downtown

Hyatt House Austin/Downtown puts you in a great location, within just a 10-minute walk of Sixth Street and Paramount Theater. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and rooms have conveniences like refrigerators and microwaves. Fellow travelers like the helpful staff and location. Public transportation is close by: Downtown Station is just 9 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 3:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave

Taking the kids

  • Grocery/convenience store

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (960 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping

Special features

Dining

H Bar - This cocktail bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 0.84 per accommodation, per night
  • Destination fee: USD 0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 40 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Frequently asked questions

Overall score and ratings

8.3

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Doggy Smell?
My first impression was not that great, because when I walked in it smelled like dogs! I know that Austin is a dog-friendly city, but I don't want the lobby to smell like they are there. My suggestion is for them to get rid of the rugs because this is probably the culprit.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant experience
Few short blocks to Capitol. Facility was clean. Pleasant staff, felt safe. Breakfast provided hot eggs potatoes and sausage along with fresh fruit yogurt cereals oatmeal juices, etc. Would stay here again.
Lynn, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Milton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was a wonderful stay!
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Travis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience
This was one of the worst places I have ever stayed. The hotel is connected to a bar so starting around 4 pm we had to listen multiple bands sound check coming up through the vents. I called the front desk and was told this was normal and they had ear plugs available. Sound check went on for two hours then there was a short break before the actual show started. It was impossible to relax and was so loud I had a horrible headache. I will never stay here again. Austin is a wonderful plaand I know it’s known for its music scene but no one should have to pay this much for a hotel that you can’t actually sleep in.
Colleen, 1-night family trip
Verified Hotels.com guest review