When visiting Zao, Sansatei is a great choice to consider. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day.
Languages
English, Japanese
At a glance
Hotel size
58 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hot springs
Karaoke
Working away
Conference space
Services
Front desk (limited hours)
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Spa tub
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Freshen up
Hair dryer (on request)
Towels
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1100 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Sansatei Inn Zao
Sansatei Inn
Sansatei Zao
Sansatei Zao
Sansatei Ryokan
Sansatei Ryokan Zao
Frequently asked questions
Does Sansatei offer free cancellation for a full refund?
Yes, Sansatei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sansatei?
Sorry, pets aren't allowed.
Is parking offered on site at Sansatei?
Yes, there's free self parking.
What are the check-in and check-out times at Sansatei?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 10 AM.
What is there to do at Sansatei and nearby?
Onsite recreation at Sansatei includes hot springs. Relax in the spa tub after a day on the slopes or enjoy the use of a garden.
Are there restaurants at or near Sansatei?
Yes, there's an onsite restaurant.
What's the area around Sansatei like?
Sansatei is a short 1-minute walk from Togatta Onsen and 3 minutes' walk from Miyagi Zao Kokeshi Doll Hall.
Sansatei Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
29 March 2018
Awesome onsen
Good stay in traditional Japanese ryoksn hotel. Great mountain view and hospitality.
Natalia
Natalia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2016
I had a comfortable stay. Love the foods and public baths.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
19 September 2016
Friendly staff and well managed Japanese ryokan
Sansatei is just perfect for the stay. Definitely will be back whenever I go to Tohoku area. Perfect location for rent-a-car trip. Surroundings are very peaceful and have a couple of local Japanese pubs. As I told at check-out, I will be back here with my parents. Breakfast & Dinner service is absolutely perfect. Very yummy & clean foods. Thanks a lot for your business.
HONGSEOK
Verified Hotels.com guest review
10/10 Exceptional
23 July 2016
Great value and Excellent views
The hotel is old, but you will enjoy this place if you are looking for traditional Japanese Ryokan. The hotel service was excellent. All the staff were very professional and friendly. We loved hot springs. The Rotenburo view is limited, but it is a very relaxing place. The best part was the views from our hotel room. We loved heavenly mountain views and river views every moment. I think this hotel has a great value. I will stay at this hotel again.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
21 July 2016
Mountain stay
Excellent experience.
I spent 20 minutes previously writing an extensive report only to see it evaperate.
Keith
Verified Wotif guest review
10/10 Exceptional
2 July 2016
Great stop
Excellent service, there was an english speaker at front who was very helpful. We had dinner a short walk from hotel and breakfast with hotel. They allowed early check in! And provided covered parking spot for my wife's and my motorcycles. Very helpful after 3 hours riding in rain.
Het gebouw ziet er buiten wat achterstallig uit, maar binnen is er netjes en schoon. De kamer was ruim met mooi uitzicht, de onsen is zeer plezierig en de personeel erg attent. Leuke eettentjes is de beurt.