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1 room, 2 adults

Hyatt House New York/Chelsea

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Refrigerator
815 Ave of the Americas, New York, NY, 10001, United States of America

3.5-star hotel with restaurant, near Empire State Building
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Microwave
    • Refrigerator

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel appears to be relatively new judging by the fancy touch-screen elevator and…Feb 13, 2021
  • I rented two rooms for 3 adults and two children, and they put everything with measure,…Jan 3, 2021

Hyatt House New York/Chelsea

from Rs9,587
  • Room, 1 King Bed
  • Studio Suite, 1 King Bed
  • Studio Suite, 2 Queen Beds
  • Room, 2 Queen Beds
  • Studio Suite, 1 Queen Bed, Accessible (with Shower)
  • Room, 2 Queen Beds, Accessible (Shower)
  • Studio Suite, 1 King Bed with Sofa bed (Specialty)
  • Suite, 1 Bedroom (Specialty)
  • Suite, 1 Bedroom (High Floor)
  • Suite, 1 Bedroom, Accessible
  • Room, Accessible
  • Room, 1 Queen Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room
  • Room
  • Standard Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

What’s around Hyatt House New York/Chelsea

Landmarks

  • In Midtown
  • Empire State Building - 7 min walk
  • Macy's - 7 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 35 min drive
  • Liberty Intl. Airport (EWR) - 30 min drive
  • LaGuardia Airport (LGA) - 22 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • MacArthur Airport (ISP) - 63 min drive
  • Stewart Intl. Airport (SWF) - 74 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 5 min walk
  • New York Penn Station - 10 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 34 St. Station (Herald Square) - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (USD 68 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Visual fire alarm
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hyatt House New York/Chelsea’s small print

Also known as

  • Hyatt House New York/Chelsea Hotel
  • Hyatt House York/Chelsea Hotel
  • Hyatt House York/Chelsea
  • Hyatt House York Chelsea York
  • Hyatt House New York/Chelsea Hotel
  • Hyatt House New York/Chelsea New York
  • Hyatt House New York/Chelsea Hotel New York

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs USD 68 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt House New York/Chelsea

  • Does Hyatt House New York/Chelsea offer free cancellation for a full refund?
    Yes, Hyatt House New York/Chelsea does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt House New York/Chelsea?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt House New York/Chelsea?
    Yes. Valet parking costs USD 68 per day.
  • Are pets allowed at Hyatt House New York/Chelsea?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hyatt House New York/Chelsea?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hyatt House New York/Chelsea?
    Yes, there's an onsite restaurant, H Bar. The dining venue will be unavailable from December 1 2020 to December 31 2021 (dates subject to change). Nearby restaurants include Grey Bar & Restaurant (3-min walk), O'Reilly's Pub (3-min walk), and The Flatiron Room (3-min walk).
  • Is there an onsite casino at Hyatt House New York/Chelsea?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • What is there to do at Hyatt House New York/Chelsea and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Fabulous 8.8 From 407 reviews

Exceptional 10.0
The staff was incredibly supportive and friendly. The room was clean and spacious. The rooftops where open and views where amazing. Every request was met promptly. Staff was so gracious!
Chanelle, us1 night romance trip
Good 6.0
The place is alright. You are really just paying for the view. The breakfast is really low quality and I didn’t even get shampoo or soap in my room.
us5 night family trip
Very good 8.0
beautiful location, and the view from the 28th floor
us5 night romance trip
Poor 2.0
Security is very rude. He did not practice social distancing nor had on a face mask when speaking to me. I felt very uncomfortable. Felt so uncomfortable I checked out in the middle of the night.
us1 night trip
Good 6.0
Great stay except for allergic reaction to the pillowcases. My face is now burned and super sensitive.
Caitlyn, us1 night trip
Very good 8.0
Great views from roof deck!
The room was adequate and the roof top had excellent views
Edward, us1 night family trip
Exceptional 10.0
I stayed a few times at this hotel and was always happy. No big oh ha but always clean and the staff is helpful. I recommend this hotel.
us1 night trip with friends
Poor 2.0
I was stolen and the stuff was very rude to me when I reported to them about. I wasn’t feel secure to stay for a night .
us1 night business trip
Poor 2.0
The hotel’s public spaces ( except for the lobby) are not air conditioned and the airco in the room cannot keep up The fan is blowing cold air (vent is above the bed) all the time creating a very uncomfortable environment. There was no coffee maker in the room. After we asked 3 times, it finally arrived after more than two hours. The fridge died (which was replaced) and then the dishwasher died. I suspect the drain was never cleaned so water could not be pumped out. It kept beeping for hours. No one switched it off. The room and the hotel are filthy and are not cleaned. We tried to reuse our towels but after 3 days they were far from fresh and all the garbage piled up. All because of COVID-19. But when we talked to other staff members, they informed us the hotel never really suffered because the National Guard stays in the hotel. I am sure they do not pay full price and Hyatt needs to save cost, but cutting all staff and amenities? Is that really necessary with almost full occupancy? Or was there a shrewd bean counter who felt that under the cover of COVID-19 they can squeeze out some extra dollars because the National Guard member don’t complain anyway. Who really cares, right? I don’t blame the staff. They were friendly and I am sure do what they can. When I complained at checkout, out, the staff member immediately zoned out. The management of this hotel is either extremely incompetent or does not care about their customers (probably both). I would avoid this hotel.
Marco, us3 night family trip
Exceptional 10.0
The views from room were amazing. Very clean and excellent breakfast in the mornings. Staff was very nice
us1 night romance trip

Hyatt House New York/Chelsea