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1 room, 2 adults

DoubleTree by Hilton New York Times Square West

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Grocery/convenience store
350 W 40th St, New York, NY, 10018, United States of America

4-star hotel with 2 bars/lounges, near Times Square
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Grocery/convenience store
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • They refused to give us plates and spoons to eat our food in the room Nov 18, 2019
  • It was nice stay but room size in small.Sep 4, 2019

DoubleTree by Hilton New York Times Square West

from Rs5,002
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Accessible, City View (Hearing)

What’s around DoubleTree by Hilton New York Times Square West

Landmarks

  • In Midtown
  • Times Square - 5 min walk
  • Madame Tussauds Wax Museum - 6 min walk
  • Bryant Park - 10 min walk
  • Broadway - 11 min walk
  • Jacob K. Javits Convention Center - 11 min walk
  • Macy's - 12 min walk
  • 5th Avenue - 13 min walk

Getting around

  • LaGuardia Airport (LGA) - 29 min drive
  • John F. Kennedy International Airport (JFK) - 40 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • New York Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk
  • 34 St. - Penn Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 612 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 1 per room (up to 25 lbs)

Internet

  • WiFi and wired Internet access in public areas*

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Wheelchair-accessible parking on site

  • Offsite parking within 0.1 mi (USD 35 per night)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

DoubleTree by Hilton New York Times Square West’s small print

Also known as

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West 
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 100 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Parking is available offsite and costs USD 35 per night (0.1 mi away)

Breakfast costs between USD 22.00 and USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)

Wired Internet access is available in public areas for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton New York Times Square West

  • Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton New York Times Square West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton New York Times Square West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at DoubleTree by Hilton New York Times Square West?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
    Yes, Tranzit offers American cuisine. Nearby restaurants include Oovina (3-min walk), Tavola (3-min walk), and Schnippers Quality Kitchen (3-min walk).
  • Is there an onsite casino at DoubleTree by Hilton New York Times Square West?
    No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • What is there to do at DoubleTree by Hilton New York Times Square West and nearby?
    DoubleTree by Hilton New York Times Square West has 2 bars and a fitness center.

Recent reviews

Good 7.6 From 3,085 reviews

Poor 2.0
Worst hotel experience of my life
This was the worst hotel I've ever been in. There was a smell of marijuana smoke in the reception area, the elevator, the lobby and even our room! I didn't bother reporting because I knew there wouldn't be any alternative room that would fix this. The whole area was full of people without any masks and it didn't feel safe at night at all. Loads of trash on the sidewalk. No social distancing. The elevator smelled of puke. The room's dimensions were laughable. The bathroom's flush didn't work. The staff literally said 9 total words to me: checking in, here is your key. You're all set. And zero eye contact. All night, I could hear voices, laughing and partying. I had to apologize profusely to my wife for this experience as she was expecting something quite different. I went with "doubletree must be good" assumption which clearly was a bad idea.
Vrashank, us1 night trip
Fair 4.0
No cookies. Parking extra expensive. Rooms small as listed. Crowded crowded crowded. Elevators slow. But nice location to access Times Square.
Lauren, us2 night trip
Good 6.0
You pay for what you get.
When I book this hotel, I was very impressed with the price. When I got to the hotel I noticed why the price was so low. I don’t smoke anything what so ever and my room smelled like a weed lab. I have nothing against it and don’t mind others doing it. I don’t want to stay in a place where all I smell is that, especially when I am not a smoker. Other issues that I had with that hotel was the area. Though it was centrally located is was not a safe area especially at night. I was warned not to come out after certain time of the day because of crimes that had happened in this vicinity.
Robert, us4 night trip
Good 6.0
So, so
Room temperature was not warm. Thermostat kept changing from warm to cold. Can feel mattress springs at times, also to soft. Other, then that it was clean.
Homaris, us1 night trip
Fair 4.0
None comfortable Stay
Hotels.com Team . I dont feel good at all regarding my stay at Double Tree by Hilton because Front desk representative gave us a room located in a working, construction area. ROOM # 918. Also people left their garbage in the hallway since the first night we checked in. And the view by the window was terrible with empty bottles and old pillows that it looks it been there for ever. It was very frustated once I went down to the lobby to request a change to another room and the Hotel refused saying there are no more rooms available. I only can say after this experience that I will Not stay again in this hotel.
Carlos, us2 night family trip
Very good 8.0
Nice and friendly staff, great location.
callum, gb2 night trip
Poor 2.0
Horrible hotel
Horrible the room was dirty the shower was dirty the wifi didn’t work for like 2 nights the hotel had noises at night of every kind had to wait for more than an hour we asked for clean towels and bedsheets
Hermes, us3 night family trip
Exceptional 10.0
Mini vacay
It was great! Service was amazing. Be aware that the rooms do not come with Microwave or Mini fridge. You must request it from the front desk.
Martine Celina, us2 night trip
Poor 2.0
Very disappointed
The nonsmoking floor was non existent. No wash clothes or towels in the room and no refrigerator.
Wartfuddin, us2 night trip
Exceptional 10.0
Definitely returning
Our overall stay was wonderful and the gentleman who we checked in with at the front desk was beyond great, very nice & professional.
ZELAIKHA, us2 night family trip

DoubleTree by Hilton New York Times Square West