Experience tropical bliss at Arterra Hotel and Resort, where lush gardens meet modern convenience. Unwind by the 2 outdoor pools or stay active with a gym session, while the kids enjoy their own pool. With in-room WiFi, a restaurant on site and helpful staff nearby to assist you.
Arterra Hotel and Resort puts you within a 15-minute drive of Jpark Island Waterpark. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A fitness center, a children's pool, and a garden are other highlights.
Languages
English, Filipino
At a glance
Hotel size
180 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle from 8:00 AM to 5:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children's pool
What to do
Basketball
Working away
Business center
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fitness center
2 outdoor pools
Lockers available
Outdoor furniture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way, maximum occupancy 8)
Renovations and closures
This property is closed from December 17 2021 to December 31 2023 (dates subject to change).
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:30 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 009-766-456-000
Also known as
Arterra Hotel Resort
Arterra Lapu-Lapu
Arterra Hotel and Resort Hotel
Arterra Hotel and Resort Lapu-Lapu
Arterra Hotel and Resort Hotel Lapu-Lapu
Frequently asked questions
Is Arterra Hotel and Resort currently open?
This property is closed from December 17 2021 to December 31 2023 (dates subject to change).
Is there a pool at Arterra Hotel and Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:30 PM.
Are pets allowed at Arterra Hotel and Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Arterra Hotel and Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Arterra Hotel and Resort?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PHP 900 per vehicle one-way.
What are the check-in and check-out times at Arterra Hotel and Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in is available.
Is there an onsite casino at Arterra Hotel and Resort?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (26-min drive) is nearby.
What is there to do at Arterra Hotel and Resort and nearby?
Onsite recreation at Arterra Hotel and Resort includes basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Arterra Hotel and Resort?
Yes, there's an onsite restaurant.
Does Arterra Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
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Arterra Hotel and Resort Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
Reviews
2/10 Poor
3 February 2020
No beach access
Verified traveller
1-night trip
4/10 Fair
31 January 2020
Verified traveller
9-night trip
8/10 Very good
24 January 2020
Nice place
Only Beach missing...food was good, but meny food is Ended.
Pekka
Pekka, 2-night trip
6/10 Good
1 January 2020
Verified traveller
1-night trip
4/10 Fair
31 December 2019
I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming.
The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests?
There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible.
There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do.
The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking.
I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.
WorldTraveler
WorldTraveler, 1-night trip
10/10 Exceptional
28 December 2019
굿
저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑
마음에 들었어요
아침 식사 맛은 좋은데 가짓수가 많지는 않아요
하지만 모두 만족한 여행이 된것 같아요
KWANGHEE
KWANGHEE, 3-night trip
6/10 Good
8 November 2019
KIM
KIM, 4-night trip
8/10 Very good
15 October 2019
Very scenic
It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.
Eugene
Eugene, 4-night trip
8/10 Very good
1 October 2019
The property is excellent sea view - 360 deg...Wifi signal is poor
Georgina
Georgina, 2-night trip
10/10 Exceptional
29 August 2019
가족 이용 후기
주변 전경은 진짜 최고
바다ㅡ바라만 봐도 대박
세부 시티나 센터 다니기는 아님
택시비 장난 아님
그러나 뷰가 모든 단점을 상쇄함
조식 먹을만 함
쥬스 맛남
HAIHOON
HAIHOON, 5-night trip
4/10 Fair
16 August 2019
This property is priced well but even for that orice, it was disappointing
Gym and Pool were ok. Rooms are ok.
Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Verified traveller
2-night trip
10/10 Exceptional
13 August 2019
Verified traveller
3-night trip
10/10 Exceptional
6 August 2019
Isidra
Isidra, 1-night trip
6/10 Good
29 July 2019
Verified traveller
1-night trip
8/10 Very good
8 July 2019
They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Mabel
Mabel, 1-night trip
8/10 Very good
14 June 2019
Søren
Søren, 1-night trip
8/10 Very good
24 May 2019
Verified traveller
3-night trip
10/10 Exceptional
24 May 2019
Room was fine and great view. Amenities mixed...
The room was adequate and met our needs. The view was outstanding and the pool was nice.
There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???