Cochin International Airport (COK) - 158 min drive
Alappuzha Station - 34 min drive
Punnapara Station - 36 min drive
Ambalapuzha Station - 36 min drive
Airport shuttle (surcharge)
Restaurants
Pai's Tea Shop,Alappuzha - 11 min drive
Hotel Yuvaraj - 11 min drive
Paddy Field Restaurant - 38 min drive
Mini Kalpakavadi - 6 min drive
Chukku Coffee Shop - 12 min drive
About this property
Paloma Backwater Resorts
Enjoy your visit to Alappuzha with a stay at Paloma Backwater Resorts. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool, and a children's pool.
Languages
English
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children's pool
Playground
Babysitting (surcharge)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
An indoor pool
Full-service spa
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Refrigerator (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Onsite venue - This restaurant specializes in international cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 2000.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Also known as
Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk
Frequently asked questions
Does Paloma Backwater Resorts offer free cancellation for a full refund?
Yes, Paloma Backwater Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Paloma Backwater Resorts?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Paloma Backwater Resorts?
Sorry, pets aren't allowed.
Is parking offered on site at Paloma Backwater Resorts?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Paloma Backwater Resorts?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Paloma Backwater Resorts?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Paloma Backwater Resorts and nearby?
Paloma Backwater Resorts has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Paloma Backwater Resorts?
Yes, there's an onsite restaurant that offers international cuisine.
Does Paloma Backwater Resorts have any outdoor private spaces?
Yes, every room features a balcony or patio.
Paloma Backwater Resorts Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
5.2/10
Staff & service
6.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
2 July 2022
Good start post COVID
Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
SRINIVASAN
SRINIVASAN, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 May 2019
Relaxing place with fabulous views
Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Renata
Renata, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
5 March 2018
Do NOT recommend
Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Verified traveller
2-night trip
Verified Orbitz guest review
2/10 Poor
5 February 2018
BUYER BEWARE
We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu.
The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water.
Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food.
The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals.
The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals.
A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating.
Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.