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Sunline Paon Hotel

3.5-star hotel with spa, near Thang Long Water Puppet Theatre

  • Free WiFi
From
Rs2,152

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  • Outdoor Pool
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27 Hang Thung, Hoan Kiem, Hanoi, Vietnam
8.6.Fabulous.
  • Nice and tidy rooms good bathroom , Staff very friendly. Excellent breakfast catering for…

    Mar 11, 2020

  • Excellent location.great value for money.clean and was the perfect place to stay in Hanoi.

    Mar 3, 2020

See all 120 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 49 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 9 min walk
  • Hanoi Opera House - 12 min walk
  • Ho Chi Minh Mausoleum - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Comfort Double or Twin Room, 1 Bedroom, City View (with Bathtub)
  • Panoramic Double or Twin Room
  • Deluxe Triple Room
  • Junior Double or Twin Room
  • Superior Triple Room
  • Honeymoon Double Room
  • Honeymoon Suite

What’s around

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 9 min walk
  • Hanoi Opera House - 12 min walk
  • Ho Chi Minh Mausoleum - 33 min walk
  • Ngoc Son Temple - 4 min walk
  • St. Joseph's Cathedral - 12 min walk
  • Dong Xuan Market - 14 min walk
  • Hoa Lo Prison Museum - 20 min walk
  • Imperial Citadel of Thang Long - 27 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 37 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 25 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
map
See on map
27 Hang Thung, Hoan Kiem, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (VND 300000 per night)

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Scooter/moped rentals on site
  • Pool umbrellas

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

The spa is open daily.

Small print

Also known as

  • Sunline Paon Hotel Hanoi
  • Sunline Paon Hanoi
  • Sunline Paon
  • Sunline Paon Hotel Hotel
  • Sunline Paon Hotel Hanoi
  • Sunline Paon Hotel Hotel Hanoi

Optional extras

Valet parking costs VND 300000 per night

Rollaway beds are available for VND 250000.0 per night

Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way, Maximum occupancy 3)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 8 AM to 9 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunline Paon Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs VND 300000 per night.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Haka Coffee (3-min walk), Mum's (3-min walk), and Chops (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
  • Sunline Paon Hotel has a spa and an outdoor pool, as well as a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Great service

    We great stay at sunline paon and the service was exceptional everyone in the staff was very nice, especially a man that I think was called Brian who worked in the breakfast room.

    Sara, 5 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I can not fault this establishment. Everything was A1

    Doug,, 5 night trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great location and nice staff

    Good, clean room in great location. 5-minute walk to Hoan Kiem Lake and 19-minutes to main entertainment district. It was rainy so we didn’t try the pool. Great buffet breakfast. Helpful staff with good English ability.

    Patrick, 5 night trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant place with good breakfast

    Comfortable room, quite basic, but all you need, no windows with any view. Breakfast was a buffet and surprisingly good. Swimming pool was disappointing and they were doing a lot of building works up around it. On the whole would recommend, but don’t expect anything other than standard.

    David, 2 night trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.

    Gary, 3 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.

    Gary, 2 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities as expected. Services are all superb with very attentive and warm service from all. I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.

    Gary, 1 night trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location for a visit of Hanoi

    Nice boutique hotel located right in the very busy and bustling "Old Quarter" touristy district. We were very pleasantly surprised that rooms were quiet and away from the busy traffic noise. We must say however that the walls between the rooms are paper-thin (We were lucky to have quiet neighbours). Extremely friendly and accommodating staff all over the hotel (Reception, Breakfast, Spa). The Hotel arranged our pick-up on arrival at the airport and return at the airport (which is quite useful since cab services in Hanoi can be suspect). Very good and tasty breakfast with a fair amount of choices. Very good and rapid WiFi connection and service. Very good and affordable Spa Services on location. Hotel is located near a multitude of good restaurants in all price-range and good shopping of traditional Vietnamese art-crafts. Very good value for the price. Cons: Firm beds and Paper-thin walls. Our shower drain was clogged and our TV did not work but staff was quick to respond and fix the issues.

    Stephan, 3 night trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice, cute hotel

    Laurence, 6 night business trip, Nov 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel in the centre of old quarter. Nice pool and gym on the rooftop. They offered a good breakfast, with good variety.

    2 night romance trip, Nov 4, 2019

    Verified Expedia guest review

See all 120 reviews